SHRM - Functional Area 3 Employee Engagement and Retention

Which of the following is the most important factor to consider when organizing a focus group?

A facilitator

Employee surveys can be broke into three categories: attitude, opinion, and engagement. Which of the following is an engagement survey?

A survey that focuses on matters of employee satisfaction

Which level in Maslow's hierarchy of needs addresses the need to be accepted?

Belonging and love

Which monetary best practice is designed to effectively increase long-term engagement?

Competency based pay that rewards the acquisition of knowledge and skills that enhance job performance and satisfaction

What is the basis of Herzberg's Motivation-Hygeine Theory?

Employees experience two different factors that affect their behavior in different ways.

What onboarding engagement technique best increases the possibility of long-term employment engagement?

Encourage social connections by introducing the new employee to employees with whom they have something in common

Which of the following engagement practices during hiring and onboarding most significantly help prevent low engagement scores later in the employment relationship?

Give employees a structured onboarding experience

What best describes the rationale in support of fair, humane, and compliant separations from employment in a downsizing situation

It signals to employees who remain the way the employer views and respects its employees

An employee engagement strategy should specify how engagement efforts will be sustained over time. Which of the following choices is a recommended best practice designed to accomplish this objective?

Link employee engagement to business results

Which of the following is a nonfinancial reward designed to increase employee engagement?

Participation on a project team organized to develop a new operating system

True behavioral engagement is considered to be when employees:

Think and feel engaged

Which of the following is an advantage of an online employee survey?

You get a higher response rate because of employee access convenience.