Slack Plans, Upgrade Paths from Free to Pro/Bus +, Features by plan

Free - The quickest and easiest way to try Slack

-Access to 10,000 of your team's most recent messages -10 integrations with other apps like Google Drive, Office 365 and many more -1:1 voice and video calls between teammates

Upgrades - Business+ to Select

-E-discovery/DLP support/API -Single user exports - can pick a specific person and drill down -Audit logs APIs: customers integrate with an audit log API to continually monitor the audit events happening in your organization's workspace to ensure continued compliance, safeguard against any inappropriate system access & allow you to audit suspicious behavior. -Session management

Upgrades - Select to Grid

-Multiple workspaces -EMM -EKM -Domain Claiming

Upgrades - Pro to Business+

-SSO & User Provisioning -Corporate exports - private channels and private messages, apply for export -Central channel management - pro only visibility to public channels. Business+ -> 1 dash, all channels that exist, take actions on the dashboard -Announcement only channels

Free:

A free plan that allows users with small teams to try Slack for an unlimited time, as well as, Social and non-work communities. The free version of Slack can be used for as long as an organization likes, and there's no limit to the number of members who can be invited, but there are a few usage limits to consider such as message visibility, file storage and apps.

Security - EKM

Add on to Enterprise Grid

Pro - More power for small teams who want better collaboration

All the benefits of Free, and: -The full context of your organization's message history at your fingertips -Timely info and actions in one place with unlimited integrations -Face-to-face communication with group voice and video calls of up to 15 teammates -Secure collaboration with outside organizations or guests from within Slack

Business+ - Scale your business, increase productivity, and keep your teams connected

All the goodness of Pro, and: -Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta and Ping Identity -Compliance requirements met with data exports for all messages -Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Enterprise Grid - Slack for the most demanding enterprises—all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and: -Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on -Large scale collaboration and alignment with support for up to 500,000 users -Streamlined administration with centralized controls and customizable policies -Tailored support with a designated account and customer success team

Enterprise Key Management (EKM)

Available as an add-on to Enterprise Grid

Admin - User management with SCIM provisioning

Business + and Enterprise

Compliance - Data residency

Business + and Enterprise

Compliance - data exports for all messages

Business+ and Enterprise

99.99% guaranteed uptime SLA

Enterprise

Admin - Support for integrations with Data Loss Prevention (DLP), e-Discovery, and offline backup providers

Enterprise

Admin - custom terms of service

Enterprise

Admin - domain claiming

Enterprise

Compliance -Support for HIPPA Compliance

Enterprise

Designated account and customer success team

Enterprise

Security - Integration with Enterprise Mobility Management (EMM)

Enterprise Grid

Enterprise Grid:

For complex, very large organizations or those in highly regulated industries. Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across your entire company. As part of an Enterprise Grid organization, each workspace is connected through org-wide search, direct messaging, and multi-workspace channels.

Business+ :

For larger businesses or those seeking advanced administration tools such as SSO, announce only channels, or approved domains.

Pro:

For small teams or companies with multiple projects wanting to improve communication and productivity in the workplace.

Enterprise Select:

For small to medium sized organizations in a regulated space, or with very strict corporate governance requirements that require the compliance functionality of Enterprise Grid, but not the scale (i.e. multiple workspaces). 🌟 This plan is not publicly available and should only be discussed with qualified prospects or partners.

Upgrade Path (Free to Business +) - Compliance

For those highly regulated industries, with an upgrade to Business+, admins have access to compliance exports for messages and files in both public and private channels.

Calls - voice and video calls

Free - 1:1 Pro - Up to 15 participants Business + - Up to 15 participants Enterprise Grid - Up to 15 participants

File Storage by plan type

Free - 5 GB total Pro - 10 GB per team member Bus+ - 20 GB per team member Enterprise Grid - 1 TB per team member

Admin - manage channel posting permissions

Free - Limited to #general channel only Pro - Limited to #general channel only Business+ - Unlimited number of channels Enterprise - Unlimited number of channels

Support

Free - standard support Pro - 24/7 support Business+ - 24/7 support with four hour first response time Enterprise - 24/7 priority support with four hour first response time

Workspaces

Like a virtual office, a workspace is where work happens in Slack. All your channels, direct messages and tools live in a workspace.

Upgrade Path (Free to Pro/Business +) - Other

Pro Pro users have access to a priority support and 10GB of file storage per paid user (2x the storage per paid member). Business+ Business+ users have access to a 24/7 support line, 20GB of file storage per paid user (2x the storage per paid member), and a 99.99% guaranteed uptime SLA.

Upgrade Path (Free to Pro/Business+) - External Access

Pro & Business+ Free teams do not have the ability to connect to channels outside their organization nor are they able to have guests within their workspace. With Pro/Business+, organizations can connect, communicate, and build workflows together in one secure environment. With Pro/Business+, users also have the ability to create guest accounts within specific channels to allow users outside of their company to join. This leads to seamless communication, all in one place.

Upgrade Path (Free to Pro) - Compliance

Pro - For those highly regulated industries, with an upgrade to Pro, users have access to custom retention policies for messages and files. On the free version of Slack, workspaces have up to 5GB of file storage available. With upgraded plans, file storage limits are determined by the total number of members.

Calls - screen sharing

Pro and up

Compliance - custom retention policies for messages and files

Pro and up

Security - OAuth with Google

Pro and up

Customizable Sections

Pro and up - Keep your projects, teams, and priorities straight, by organizing your channels and conversations into custom, collapsible sections in your sidebar.

Audio & Video

Pro and up - Use audio and video to bring your work to life. Record a quick idea with an audio clip, or share your screen in a video clip, all without leaving Slack. Teammates can respond whenever they'd like.

Admin - custom user groups - (Make it easier to send notifications and communicate with entire teams, departments, or groups)

Pro, Bus+, Enterprise

Upgrade Path (Free to Pro/Business +) - Search & Intelligence

Slack gets smarter with the Pro/Business+ version. With the built in Intelligence, Slack learns each day, with channel recommendations, message highlights, and a fully featured search bar all the information you need is at your fingertips.

Upgrades - Free to Pro

Unlimited messaging and integrations, external access, user authentication ( OAuth, Google & Two factor Authentication), and compliance (retention policies for messages and files)

Upgrades - Free to Business+

Unlimited messaging and integrations, external access, user authentication (SSO), and compliance (compliance exports).

Upgrade Path (Free to Pro/Business+) - Messaging & Integrations

With Pro/Business+, users can send and search an unlimited number of messages as opposed to the 10k limit on the Free version, as well as, connect an unlimited number of integrations to 3rd party applications compared to the 10 app limit on Free. With Pro/Business+, organizations can have peace of mind knowing that their use of Slack will never be inhibited.

Upgrade Path (Free to Bus+) - User Authentication

With the upgrade to Business+, Pro users will have increased layers of security with SAML SSO. Using the SCIM API with AD, users will be automatically provisioned or de-provisioned in Slack once a change happens in the Identity Management system.

Upgrade Path (Free to Pro) - User Authentication

With the upgrade to Pro, Freemium users will have increased layers of security with OAuth with Google and Two-factor authentication.

Security - Two-factor authentication

all plans

Security - data encryption at rest and transit

all plans