Soft Skills 2 - Building Resilience / Master In-Demand Professional Soft Skills / LinkedIn Learning Pathway

One way to build your resilience threshold while traveling is to _____.

ask for something you know you are likely not to get, for example an airline upgrade at the airport

What is the number one reason for people avoiding any type of "ask"?

fear of rejection Nobody wants to be told no, and it is our natural reaction to avoid the potential for being denied. This course teaches you to raise your resilience threshold to be more confident asking for things you aren't sure you'll receive.

Which is the best example of managing your energy effectively?

Be aware of your daily energy flow and distribute your difficult tasks accordingly. By being familiar with your daily energy flow, you can plan to handle stressful or difficult tasks accordingly. For instance, if you know you are most energized after lunch, perhaps save some of your more taxing to-do items for then.

What does it mean to "think local" when trying to increase your positive thinking?

Keep your focus only on yourself and what you can control. By focusing on yourself and the things you can control, you can reframe the situation in a more positive light. Comparing yourself to others will only generate negativity.

John's presentation was received negatively by the board. What can John do to improve his resilience?

Make a list of the questions that he received during the presentation in addition to the comments and possible reasoning.

The essential purpose of this course is to train your _____ to eventually raise your _____.

The essential purpose of this course is to train your state level of resilience to eventually raise your trait level of resilience . If we boil it down, the purpose of this course is to help train your state level of resilience (how you react in a specific occasion) to your trait level of resilience (how you react generally).

Which technique is suggested to build your resilience threshold?

Practice by making requests in trivial situations where the chance of rejection is high. By asking for things in trivial situations where you are likely to be rejected, you get accustomed to hearing "no" in a setting that won't matter much. This is a great chance to start working on your internal language and reframing things to be more positive.

_____ is among the most valuable and under-used processes of learning.

Reflection In order to build resilience, it is critical to take the time to examine and learn from our tough experiences.

Liz received an email from a long-term client informing her that they were planning to work with another advertising agency. Which response is the best application of the some post-event strategies of resilience?

Review all email to see if the client was somehow offended. Then analyze listening skills to ensure the client's needs were met. Discuss with a mentor. If the relationship can't be salvaged, learn from the experience and move on.

Suppose you just got out of a performance evaluation in which you received some negative feedback. Which of the following thought processes is the best example of maintaining a positive and productive attitude?

This wasn't easy to learn about myself, but I've been given several areas where I can grow. Maintaining a positive attitude doesn't necessarily mean you never acknowledge the negative. This response recognized the difficulty of the performance eval, but framed it in a positive light to help you get better moving forward.

You just finished handling a tough situation at the office. Which of the following questions should you ask yourself in reflection?

all these answers: Did I remain positive? What could I have done differently? How did I handle the situation?

One way to help build your _____ threshold is to try to become comfortable with uncomfortable.

resilience

Lindsay demonstrated resilience during the latest product test failure because _____.

she assessed the situation, scheduled a quality analysis, identified what needed to be done differently, and scheduled another test

What are the two components to consider when assessing your resilience level?

stress, coping skills

In which situation might it be best to simply "let it go"?

switching to a new cable and internet provider In this example, you have no connection to the situation or organization. You are simply making a decision that is best for your needs - no need to over analyze this!

In order to maximize your recovery after a stressful event, it is suggested that you _____.

take some time before analyzing how the situation unfolded

What best defines resilience?

the ability to not fold under pressure and bounce back Resilience is a key ingredient in the process of adversity and recovery. It's about how you bounce back from a tough situation.