SPCH CH. 1

stigma

a characteristic that discredits a person, making him or her be seen as abnormal undesirable

ethics

a code of morality or a set of ideas about what is right

channel-lean context

a communication context involving a few channels at once

channel-rich context

a communication context involving many channels at once

model

a formal description of a process

dyad

a pair of people

channel

a pathway through which messages are conveyed

symbol

a representation of an idea

explicit rule

a rule about behavior that has been clearly articulated

implicit rule

a rule about behavior that has not been clearly articulated but is nonetheless understood

noise

anything that interferes with the encoding or decoding of a message

self-motivating

awareness of ones behavior and how it affects others

an example of a channel-lean communication context would be: a. having a face-to-face conversation with your mom b. sending a text message to your roommate c. taking a long walk with your romantic partner d. going deer hunting with your dad and brothers

b

empathy is best defined as: a. feeling sorry for someone else b. an ability to identify, feel, and relate to what others are feeling c. the ability to keep other peoples feelings separated from your feelings d. paying attention to how others are evaluating your social skills

b

physical noise

background conversation or static noise on the phone

all of the following are a type of noise that might inhibit communication except: a. physical noise b. psychological noise c. psychonormative noise d. physiological noise

c

research has found that communication with friends and confidants: a. decreases a persons physical and mental health b. increases a persons self-monitoring skills c. increases a persons life expectancy d. decreases a persons ability to relate to his or her own family members

c

communication competence

communicating in ways that are effective and appropriate for a given situation

metacommunication

communication about communication

mass communication

communication from one source to a large audience

small group communication

communication occurring within small groups of three or more people

interpersonal communication

communication occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship

intrapersonal communication

communication with oneself

psychological noise

concerns your supervisor is dealing with that day

ethical communication generally involves: a. treating people fairly b. honesty in communication c. avoiding immoral behavior d. all of these

d

the receiver of a message will ___ it, or interpret it

decode

the tendency to behave in morally correct ways is a characteristic of a/an ___ person

ethical

physiological noise

fatigue or hunger

the comment "you really make me laugh" is most likely filling what type of communication need for both the speaker and the receiver?

identity

content dimension

literal information that is communicated by a message

most people believe that ___ is the number one reason that relationships end

poor communication

instrumental needs

practical, everyday needs

relational dimension

signals about the relationship in which a message is being communicated

remarking "it is never okay to steal" is an example of using communication to meet a ________ need.

spiritual

a ___ is a characteristic that discredits a person, making him or her to be seen as abnormal or undesirable

stigma

empathy

the ability to think and feel as others do

cognitive complexity

the ability to understand a given situation in multiple ways

source

the originator of a thought of an idea

receiver

the party who interprets a message

context

the physical or psychological environment in which communication occurs

decode

to interpret of give meaning to a message

encode

to put an idea into language or gesture

the most contemporary model of human communication is the ___ model

transaction model

message

verbal and nonverbal elements of communication to which people give meaning

feedback

verbal and nonverbal responses to a message