SPCH CH. 1
stigma
a characteristic that discredits a person, making him or her be seen as abnormal undesirable
ethics
a code of morality or a set of ideas about what is right
channel-lean context
a communication context involving a few channels at once
channel-rich context
a communication context involving many channels at once
model
a formal description of a process
dyad
a pair of people
channel
a pathway through which messages are conveyed
symbol
a representation of an idea
explicit rule
a rule about behavior that has been clearly articulated
implicit rule
a rule about behavior that has not been clearly articulated but is nonetheless understood
noise
anything that interferes with the encoding or decoding of a message
self-motivating
awareness of ones behavior and how it affects others
an example of a channel-lean communication context would be: a. having a face-to-face conversation with your mom b. sending a text message to your roommate c. taking a long walk with your romantic partner d. going deer hunting with your dad and brothers
b
empathy is best defined as: a. feeling sorry for someone else b. an ability to identify, feel, and relate to what others are feeling c. the ability to keep other peoples feelings separated from your feelings d. paying attention to how others are evaluating your social skills
b
physical noise
background conversation or static noise on the phone
all of the following are a type of noise that might inhibit communication except: a. physical noise b. psychological noise c. psychonormative noise d. physiological noise
c
research has found that communication with friends and confidants: a. decreases a persons physical and mental health b. increases a persons self-monitoring skills c. increases a persons life expectancy d. decreases a persons ability to relate to his or her own family members
c
communication competence
communicating in ways that are effective and appropriate for a given situation
metacommunication
communication about communication
mass communication
communication from one source to a large audience
small group communication
communication occurring within small groups of three or more people
interpersonal communication
communication occurs between two people within the context of their relationship and that, as it evolves, helps them to negotiate and define their relationship
intrapersonal communication
communication with oneself
psychological noise
concerns your supervisor is dealing with that day
ethical communication generally involves: a. treating people fairly b. honesty in communication c. avoiding immoral behavior d. all of these
d
the receiver of a message will ___ it, or interpret it
decode
the tendency to behave in morally correct ways is a characteristic of a/an ___ person
ethical
physiological noise
fatigue or hunger
the comment "you really make me laugh" is most likely filling what type of communication need for both the speaker and the receiver?
identity
content dimension
literal information that is communicated by a message
most people believe that ___ is the number one reason that relationships end
poor communication
instrumental needs
practical, everyday needs
relational dimension
signals about the relationship in which a message is being communicated
remarking "it is never okay to steal" is an example of using communication to meet a ________ need.
spiritual
a ___ is a characteristic that discredits a person, making him or her to be seen as abnormal or undesirable
stigma
empathy
the ability to think and feel as others do
cognitive complexity
the ability to understand a given situation in multiple ways
source
the originator of a thought of an idea
receiver
the party who interprets a message
context
the physical or psychological environment in which communication occurs
decode
to interpret of give meaning to a message
encode
to put an idea into language or gesture
the most contemporary model of human communication is the ___ model
transaction model
message
verbal and nonverbal elements of communication to which people give meaning
feedback
verbal and nonverbal responses to a message
