SPEECH, ESSENTIALS OF COMMUNICATION, COMMUNICATION FOUNDATIONS

Study the example and choose the influence on perception. Those computer geeks are all the same. They spend all day playing video games and programming their computers to serve them breakfast. I don't think I've ever seen one reading a real book or throwing a baseball. Why, they're almost like machines!

Stereotyping

Mind reading is based on facts.

False

What is the first stage of perception?

Selection

What is the term for communication between two people?

interpersonal communication

Which of the following would weigh heavily on a person's perception of an event?

Past Experience

Select the term with the following definition. a systemic process in which people interact with and through symbols to discover and interpret meanings

Communication

Select the term with the following definition. physical or social setting of communication

Context

1. Selection 2. Organization 3. Interpretation-Evaluation

( 2) Jamie doesn't understand why Sarah has refused. (1) Sarah declines Jamie's invitation to go to the mall. (3) Jamie concludes that Sarah is mad at her.

1. bias 2. phenomenon 3. valid

(3) can be proven by facts (1) a preference that limits objective judgment (2) an observable event or occurrence

Define communication competence.

Communication Competence is a communication behavior this is both appropriate and effective for a given situation.

When you interpret the behavior of others according to your experiences and understanding of the world, your evaluation is objective.

False

Study the example and choose the influence on perception. I'm sure she's a nice person. Just look at her—the way she dresses and carries herself. A beautiful, sophisticated person like her is bound to have a great personality.

Implicit personality theory

Select the proper attribution. John was not able to finish the race. Almost all of the other runners finished. John was out late with friends the night before the race and didn't get a chance to warm up for the race because he slept in.

Internal

Select the term with the following definition. anything that might interfere with the communication process

Noise

Which stage involves seeking relationships or connections between things?

Organization

The tendency to remember first impressions over last impressions is called _____.

Primacy-Recency

Study the example and choose the influence on perception. Cesar sure had himself pegged. On his resumé, he described himself as a smart self-starter with lots of drive and enthusiasm. His references said he's had trouble working with people, but he's on his third day on the job and I've run out of work for him!

Primary-recency

Read the following scenario and identify the biggest reason that this communicator fails. Bill's in a real fix. He's promised his friend Carlos that he would play basketball at the park, but he had earlier promised to help out at home with the laundry. Bill calls Carlos: "Hey, I can't make it tonight. I'm not feeling so good. Must have been something I ate."

The communication isn't honest.

Read the following scenario and identify the biggest reason that this communicator fails. Jamie needed to talk with Mr. Johnson, her teacher, about her grade on the last test. Just as class begins, she rushes up to Mr. Johnson and asks: "Can you tell me why I got this grade? I think I answered #14 correctly."

The individual receiving the communication is not considered.

Read the following scenario and identify the biggest reason that this communicator fails. Melinda has been asked to speak to her fellow students during assembly. The old hall doesn't have a sound system, and the students strain to hear Melinda, who speaks barely above a whisper.

The individual receiving the communication is not considered.

Define communication. Include the three factors of communication in your definition.

The process of communicating to people or being communicated to. A document or message involves information or news to a person. Process of sending messages, orders, and letters

What will enable you to have a more accurate perception?

requesting clarification on any statement you don't understand

Select the term with the following definition. transmission of messages to a large audience

Mass Communication

Talking, listening, and reacting non-verbally are all part of communicating.

True

We learn more about ourselves from what others tell us about ourselves.

True

Select the proper attribution. Bill ran away from the dog. Several other people ran from it too. It was strange to see Bill running from the dog because he enjoys dogs, and I have never seen him run from one before.

External

Select the proper attribution. Jane earned a lot of money from her money market funds even though the economy was struggling. Her financial adviser made the decisions of where to invest her money.

External

Identify the type of communication illustrated in the quotation. "In an attempt to repair increasingly severe security breaches, the president of XYZ Corporation today announced a policy decision requiring that all new employees be subject to more rigorous background checks."

Mass media

What are generalizations of people groups called?

Stereotypes

What is the term for an individual involved in the communication process?

"receiver-sender" or "sender-receiver"

1. subjective 2. stimulus 3. proximity 4. closure 5. perception

(1) based on a person's opinions or feelings rather than facts (4) an act or process of closing something (5) an impression about a person or thing based on experience gained through the senses (2) something that arouses feeling or thought (3) the concept that people or messages that are close to one another belong to one another

1: Communication 2: Feedback 3: Systemic 4: Interact 5: Message 6: Encoding 7: Decoding

(2) verbal or nonverbal responses to a message (1) a systemic process in which people send and receive messages through symbols to discover and interpret meanings (4) to act upon each other (7) the process of transforming and interpreting another's message back into the receiver's own meaning (6) the thinking process in which ideas and emotions are transformed into symbols and organized into a message (5) an organized element of communication that includes meanings and symbols, encoding and decoding (3) pertaining to a system or systems; pertaining to or affecting the entire body

1. the process of using our beliefs, thoughts, and observations to gather information about surroundings and people 2. communication with oneself 3. communication between at least two people 4. communication used to solve problems and share ideas and experiences 5. transmission of messages to a large audience

(3) interpersonal communication (5) mass communication (6) small group communication (2) intrapersonal communication (1) Perception

1. competent 2. norm 3. evaluate 4. repertoire

(3) to assess the quality or value (1) capable; sufficient for the purpose (2) a standard of conduct or behavior (4) the range of skills, aptitudes or special accomplishments of a person or group

1: First Stage 2: Second Stage 3: Third Stage 4: Fourth Stage 5: Fifth Stage 6: Sixth Stage

(4) Feedback is encoded into a message. (3) A message is received, perceived and decoded. (2) A message is transmitted through a channel. (1) Meaning is encoded into a message. (5) Message feedback is transmitted through a channel. (6) Message feedback is received, perceived, and decoded.

1. stereotypes 2. over-attribution 3. attribution 4. implicit personality theory 5. primacy-recency

(4) a system of rules identifying certain qualities or characteristics with other qualities or characteristics (2) an overemphasis on external or internal causes (5) the tendency to pay close attention to information that is either received first or last (1) generalizations of people/groups (3) simple explanations for the motivations behind behavior

The stages of perception occur _____. Select all that apply.

Almost simultaneously Overlapping one another

Choose the three criteria you should use when considering how to respond to a situation.

Appropriateness Truthfulness Kindness

Assuming a person's behavior is based on certain motives is called ______.

Attribution

Study the example and choose the influence on perception. Jeff calls Alex on the phone: "Hey Jeff, I think Stacy likes me. She was looking at me and smiling all through lunch."

Attribution

In order to accurately perceive others you must _____.

Evaluate their behavior objectively

What are the three influences on the selection process?

Expectations Intense Stimuli Repetitious Stimuli

Evaluating the behavior of others from a subjective point of view will increase the accuracy of your perception.

False

Formulating more than one possible interpretation of your friend's behavior will limit your ability to keep an open mind.

False

Jane's opinion of Susie can help me make an objective evaluation of whether Susie would be a good class president.

False

Select the term with the following definition. a verbal or nonverbal response

Feedback

Select the proper attribution. Mary took a bite of her steak, pushed it away, and called the waiter over to take it back to the cook. Everyone else thought their steaks tasted fine. Mary has often sent food back to the cook at restaurants.

Internal

Select the term with the following definition. communication between at least two people

Interpersonal Communication

Which stage involves assigning meaning to events?

Interpretation-Evaluation

Identify the type of communication illustrated in the quotation. "Hmmm. Let's see. I know I've solved one of these before. To figure out this problem, I need to use the formula for the area of a circle."

Intrapersonal

What are the three criteria for judging a proper response?

Is it true? Is it considerate? Is it thorough?

Which of the following are not parts of a message? Select all that apply

Noise and Feedback

Identify the type of communication illustrated in the quotation. "Ladies and gentlemen of the jury, I implore you to weigh the evidence carefully before making your decision. I remind you that your duty is a matter of conscience, conviction, and sound judgment."

Public Communication

Select the term with the following definition. a process by which one person or group presents a message in a formal manner to another group

Public Communication

To which aspect of the importance of communication does the following quote apply? "Through communication, we get to know someone better, receive help in a crisis, feel a part of a group, find comfort, get something done, and enjoy ourselves."

Relationships

Which stage involves focusing on certain stimuli while ignoring others?

Selection

What are the three stages of perception?

Selection Organization Evaluation-Interpretation

Identify the order in which the stages of perception occur.

Selection, Organization, Interpretation-Evaluation

Study the example and choose the influence on perception. I knew it the first time I laid eyes on him. I said to myself, "Now there's a person who will try to get away with as little work as possible." Sure enough, when I gave him his first job, he cut corners. I ended up redoing the work myself.

Self-fulfilling prophecy

What causes people to take credit for success and deny responsibility for failure?

Self-serving bias

Select the term with the following definition. an individual involved in the communication process

Sender-Reciever

List the four key points of competent communication.

Situation informs the approach. Appropriate for individuals. Appropriate for the task. Competent communication is honest.

Select the term with the following definition. communication used to solve problems and share ideas and experiences

Small Group Communication

Lumping a person into a particular group based on gender, occupation, age, or race is called _____.

Stereotyping

Select the term with the following definition. represent objects, ideas, processes, things, or events

Symbols

Read the following scenario and identify the biggest reason that this communicator fails. Jamie learns from her first mistake, but she still needs to talk with Mr. Johnson about her grade on the last test. She schedules a time to meet him, and at the meeting, she states: "Why did you give me a bad grade on my test? It's unfair."

Task does not inform approach.

A perception is an interpretation of the facts.

True

An accurate perception is based on facts and other's perspectives.

True

Asking the other person for clarification will enable you to have an accurate perception of his or her behavior.

True

Communication competency is essential to professional success.

True

Monitoring your self-serving bias will keep you from blaming innocent people for your misfortunes.

True

People who are socially isolated are at a greater risk of developing a life-threatening disease.

True

Relationships need communication in order to thrive.

True

Successful communication is dependent upon the accuracy of your perception.

True

When gathering valid information about someone, you must distinguish between facts and perceptions.

True