Study Guide 9 EF MNA1345

Every organization is affected by a social subsystem known as the informal organization.

T

Informal organizations can influence employees to strive for high work performance targets.

T

Many high-tech firms employ project structures to focus special talents from different departments on specific projects for certain periods.

T

Most organizations use a line-and-staff type organizational structure.

T

When unity of command is not followed, it leads to confusion of authority for the employees.

T

A virtual corporation is a very flat firm resulting from restructuring by customer process and organizational structure.

F

According to the span-of-management principle, there is no upper limit to the number of employees a supervisor can manage effectively.

F

Informal organizations arise to satisfy the needs and desires of supervisors that the formal organization does not satisfy.

F

When employees are widely dispersed, as they are when they work in different parts of the world, work at home, or work in outdoor crews throughout a metropolitan area, the span of management may be somewhat greater because face-to-face communication is much less necessary than it was years ago.

F

The _____ states that no organization should become overly dependent on one or several "indispensable" individuals.

a. principle of organizational stability

The principle that holds that each employee should directly report to only one supervisor is called the:

a. unity-of-command principle.

Which of the following best describes job specification?

b. Written description of the personal qualifications needed to perform a job adequately

Individuals who provide counsel, advice, and support have:

b. staff authority.

Factors that impact the number of employees a supervisor can oversee include all of the following EXCEPT:

c. age of employees.

Informal organizations make a supervisor's job:

c. both a and b. easier and harder

Which of the following is a viable alternative to downsizing?

d. Reengineering

Typically, when an organization downsizes, _____ are removed.

d. middle-level managers

The need to coordinate activities across departments has contributed to the development of the:

d. project management-type organizational structure

Downsizing is also known as:

d. restructuring.