Supply Chain CHP 1

Which of the following activities at a commercial bank is NOT an operations​ activity? Part 2 A. security B. auditing C. maintenance D. check clearing

Auditing

What term is given to those individuals with a vested interest in an​ organization, including​ customers, distributors,​ suppliers, owners,​ lenders, employees, and community​ members? Part 2 A. alumni B. investors C. stakeholders Your answer is correct. D. vestors E. stockholders

Stakeholders

Which of the following is NOT considered to be one of the three primary functions that all organizations​ perform? Part 2 A. ​production/operations B. ​finance/accounting C. marketing D. research and development

research and development

Which of the following best defines​ scheduling? Part 2 A. Determines and implements​ intermediate- and​ short-term schedules that effectively and efficiently utilize personnel while meeting customer demands. B. Determines and implements​ intermediate- and​ short-term schedules that effectively and efficiently utilize both personnel and facilities while meeting customer demands. C. Determines and implements​ long- and​ short-term schedules that effectively and efficiently utilize both personnel and facilities while meeting customer demands. D. Determines and implements​ long- and​ short-term schedules that effectively and efficiently utilize personnel while meeting customer demands.

Determines and implements​ intermediate- and​ short-term schedules that effectively and efficiently utilize both personnel and facilities while meeting customer demands.

The person who introduced​ standardized, interchangeable parts was Part 2 A. Eli Whitney. B. Henry Ford. C. W. Edwards Deming. D. Frederick W. Taylor.

Eli Whitney

Which of the following organizations does NOT belong to the service​ sector? Part 2 A. San Diego Zoo B. Ford Motor Company C. Southwest Airlines D. Costco

Ford Motor Company

The father of scientific management is Part 2 A. Eli Whitney. B. Henry Ford. C. Frederick W. Taylor. D. Henry L. Gantt.

Frederick W. Taylor.

The capital investment each year in the United States usually Part 2 A. increases. B. decreases unless favorably taxed. C. decreases. D. remains constant.

Increases

Question content area Part 1 Which of these is NOT one of the basic functions of the management​ process? Part 2 A. inspecting B. leading C. controlling D. staffing

Inspecting

Which of the following is NOT one of the reasons operations managers want to work with their supply chains to viciously cut inventories at every​ level? Part 2 A. Inventory provides safety against​ higher-than expected demand. B. Inventory constrains response to​ ever-shorter product life cycles. C. Inventory hides quality issues. D. Inventory requires financial resources.

Inventory provides safety against​ higher-than expected demand.

Which of the following is NOT one of the factors that fosters specialization and worldwide supply​ chains? Part 2 A. specialized expert knowledge B. marketing C. cheaper transportation D. instant communication

Marketing

Which of these is NOT one of the 10 strategic OM​ decisions? Part 2 A. managing quality B. layout strategies C. scheduling D. marketing

Marketing

A large percentage of the revenue of most firms is spent on which​ function? Part 2 A. operations B. finance C. marketing D. research and development

Operations

The creation of goods and services is referred to​ as: Part 2 A. design. B. transformation. C. formation. D. production.

Production

Which of these statements accurately captures a current trend in​ operations? Part 2 A. There is increased focus on local market and local competition. B. Rapid product development. C. Jobs are increasingly specialized as workers focus on basic assembly tasks. D. Mass production at the expense of product variety.

Rapid product development.

Which of the following activities at an airline is NOT an operations​ activity? Part 2 A. crew scheduling B. sales C. catering D. flying

Sales

The economic activities that typically produce an intangible product are referred to as Part 2 A. services. B. goods. C. products. D. phantoms.

Services

Which of the following is NOT a characteristic of​ services? Part 2 A. standardized product B. intangible C. unique D. produced and consumed simultaneously

Standardized Product

Competition in the 21st century is no longer between​ companies; it is between Part 2 A. individuals. B. technologies. C. supply chains. D. countries.

Supply Chains

What is the goal for mass​ customization? Part 2 A. The goal is to seek creative​ designs, efficient​ production, and​ high-quality goods via international collaboration. B. The goal is to produce customized​ products, whenever and wherever needed. C. The goal is to let operations managers work with their supply chain to viciously cut inventories at every level. D. The goal is to enrich jobs and move more decision making to the individual contributor

The goal is to produce customized​ products, whenever and wherever needed.

The person who believed that management must do more to improve the work environment and processes so that quality can be improved was Part 2 A. Henry Ford. B. Walter Shewhart. C. Eli Whitney. D. W. Edwards Deming

W. Edwards Deming.

hich of the following is NOT one of the four reasons that we study​ OM? Part 2 A. We want to understand what marketing managers do. B. It is one of the three major functions of any organization. C. It is such a costly part of an organization. D. We want to know how goods and services are produced.

We want to understand what marketing managers do.

A global network of organizations and activities that supply a firm with goods and services is referred to as Part 2 A. operations management. B. production. C. business functions. D. a supply chain.

a supply chain.

The production process at Hard Rock Cafe does NOT include which of the following​ activities? Part 2 A. receiving B. advertising C. cooking D. placing raw materials in cold storage

advertising

The service sector constitutes what percentage of employment in the United​ States? Part 2 A. between​ 50% to​ 60% B. between​ 70% to​ 80% C. between​ 80% to​ 90% D. between​ 60% to​ 70%

between​ 80% to​ 90%

Which of the following tasks would NOT typically represent an operations management activity at Hard Rock​ Cafe? Part 2 A. preparing an employee schedule B. filing a tax return C. receiving a shipment of incoming food ingredients D. designing an efficient layout

filing a tax return

Which of the following is NOT among the ethical and social challenges facing operations​ managers? Part 2 A. honoring stakeholder commitments B. ​training, retaining, and motivating employees C. efficiently developing and producing safe​ high-quality green products D. providing a safe workplace E. increasing executive pay

increasing executive pay

Which operations function at a manufacturing facility strives for the efficient use of​ machines, space, and​ personnel? Part 2 A. process analysis B. design C. production and inventory control D. industrial engineering

industrial engineering

Productivity increases when Part 2 A. inputs increase while outputs remain the same. B. outputs decrease while inputs remain the same. C. inputs and outputs increase proportionately. D. inputs decrease while outputs remain the same.

inputs decrease while outputs remain the same.

Which of the following trends is NOT part of the exciting OM challenges currently facing operations​ managers? A. local focus B. supply chain partnering C. sustainability D. rapid product development

local focus

Which of the following OM decisions determines how a good or service is produced and commits management to specific​ technology, quality, human​ resources, and capital​ investment? Part 2 A. managing quality B. design of goods and services C. process and capacity design D. human resources and job design

process and capacity design

In​ general, the supply chain starts with Part 2 A. final customers at the retail store. B. research and development. C. a distributor. D. the provider of basic raw materials.

the provider of basic raw materials

Which of the following does NOT contribute to​ OM? Part 2 A. unsystematic processing of data B. other disciplines including industrial​ engineering, statistics,​ management, and economics C. information technology D. innovations from physical sciences

unsystematic processing of data

A​ business's stakeholders, whose conflicting perspectives cause ethical and social​ dilemmas, include: A. lenders. B. owners. C. employees. D. suppliers. E. All of the above.

All of the above

Which of the following is NOT considered to be a​ stakeholder? Part 2 A. community members B. competitors C. distributors D. customers

Competitors

Which of the following is NOT considered to be a​ stakeholder? (T/F)

True

Which of the following is an example of a​ "hidden" production​ function? Part 2 A. transplanting a liver B. manufacturing a television C. assembling a motorcycle D. producing a computer

transplanting a liver