test 1

in the context of communications small groups contain about _____ people

3-20

cognition is the same thing as intrapersonal communication

FALSE

a word that refers to a broad category or organizing concept of objects is described as

abstract

physical need

addresses physical and mental well-being

which of the following describes gestures that communicate emotions

affect displays

statements that we can interpret to have more than one meaning

ambiguous

which of the following is the name for a gesture that satisfies a personal need

an adaptor

describes behavior in which partners show a lack of respect

contempt

characteristics of self-disclosure

it should be intentional and truthful

mass

publishing an article

when sam got up in the morning

sam mostly addressed his instrumental needs

to classify a stimulus your mind applies a perceptual

schema

even though the meaning of a word is arbitrary the rules that determine what a particular word means are

semantic

perception begins with _ experience

sensory

you hear a radio advertisement for a casino announcing that in paid out

separating what is and is not being said

stereotyping _____ among individuals within a group

underestimates the differences

explicit

university policy/ shushing

rank the relative complexity

-action -interaction -trasaction

which of the following are true about language

-arbitrary -symbolic -governed by rules -layers

part of being a competent and skilled communicator includes which of the following

-being aware of your self-concept -managing the influencces of self-concern

which of the following statements about people with different cultural backgrounds are true

-communicate differently -think differently

which of the following statements acurately describe comparison level and comparison level for alternatives

-comparison level for alternatives predicts whether a relationship will last -comparison level measures how satisfied you are in a relationship

which of the following are functions of language

-connects us to others -motivates action -expresses who we are

which of the following are the important dimensions of attributions

-controllability -locus -stability

which of the following influence perception

-culture -stereotyping -accumulated experience

which of the following are characteristics of stable causes

-difficult to change -semipermanent -permanent

which of the following skills are essential for empathetic listening

-empathetic concern -perspective taking

according to hofstede and hall which of the following are cultural differences that influence how people communicate with eachother

-emphasis placed on individuals verses groups -views about masculinity and feminity -uncertainty avoidence -power distance

which of the following statements about self-esteem are correct

-if you are pessimistic about your abilities you probably have low self-esteem -if you have high self esteem you feel happy about yourself

implicit

-ignoring incoming text messages -not cutting in front

duck

arbitrary

between the feeling of wanting to be an individual and the desire to be close to others

autonomy vs connection

integration

developing behaviors that satisfy both sides

nonverbal communication skills

expressing messages nonverbally interpreting nonverbal communication

death panel

loaded

autonomy face

the need to avoid being imposed on by others

which of the following is a characteristic of intimate relationships

they spark dialectical tensions

which of the following are the three major types of interactive listening

-informational listening -critical listening -empathetic listening

which of the following are the four basic types of language

-sematic -syntactic -phonological -pragnatic

which of the following are theories that help explain how costs and benefits are weighed to decide whether to maintain relationships

-social exchange theory -equity theory

which of the following are elements of your self-concept

-stability -perceptions of who you are

most people recall only _ of what they hear

25%

social distance

4-12 feet customers casual aquaintances

according to a 2013 survey of us college students about __% said that people can be spiritual without being religious

70%

even though closely related empathetic listening differs from sympathetic listening because the empathetic listener feels sorry for others

FALSE

noise

anything that interferes with, distorts, or slows down the transmission of information

which of the following are key components of critical listening

applying probability principles assessing speaker motivations being skeptical

objects and visual features within an environment that reflect who we are and what we like

artifacts

to be a good skeptical listener you must

assess the quality of evidence

the feeling of wanting to be an individual and the desire to be close to others

autonomy vs connection

_ is the stage of a relationship when partners create physical and emotional distance either directly or indirectly

avoiding

the area of the johari window that others see but we do not

blind

which of the following are ways to become a better informational listener

by listening to all the info by using paraphrasing

which of the following statements are true about romantic relationships and how they handle instrumental communication

can be one of the most reflects the balance vary in how they

what is the usual second stage in ending a relationship

circumscribing

anna doesnt show up for a date

cognitive complexity

which of the following are some of the functions served by nonverbal communication

concealing information maintaining relationships influencing others managing conversations

segmentation

dealing with each side of the tension

the extent to which ones self-disclosures are personal or intimate is known as

depth

which of the following are common reasons for selective attention and pseudolistening

disagreement with the speaker boredom being distracted

which of the following is a type of gesture that has a direct verbal translation

emblem

reaffirmation

embracing the tension

which of the following are aspects that our relationships should have according to the need to belong theory

emotional closeness interaction

the major types of listening include which of the following

empathetic critical informational

small group

encouraging basketball team

disorientation

ending the relationship

if your cost to benefit ratio in a relationship is consistently higher than your partners you wont want to maintain that relationship according to

equity theory

language that distinguishes the speakers true intentions through strategic ambiguity

equivocation

balance

finding a middle ground

come here in the united states

goodbye

the six stages of the HURIER model are

hearing understanding remembering interpreting evaluationg responding

which of the following are true about social relationships in the workplace

higher job satisfaction task dimensiion personal dimension

relational need

includes companionship, affection, relaxation, and escape

spiritual need

includes principles and morals people value

as the number of nonverbal cues decreases their importance

increases

which of the following describes a voices variation in pitch

inflection

at which stage of a relationship has a deep commitment formed between the partners who then share a sense that the relationship has its own identity

integrating stage

the fundamental attribution error

internal rather than external causes

signaling is important for the _ step of the HURIER model

interpreting

according to research in the field which of the following are two reasons the rebuttal tendency interferes with effective listening

it is difficult to listen and develop it is easy to miss important details

which of the following will an empathetic listener do when a friend is upset

just get over it listen nonjudgemtnally

according to psychologist dan mcadams

life story

describes the principle that people see the world differently depending on which language they speak

linguistic relativity

which of the following will an empathetic listener do when a friend is upset

listen nonjudgementally say i understand

the _ meaning of a word is known as its denotative meaning

literal

using the term death panel

loaded

interpersonal

messaging a friend

A ____ orientation toward time treats time as a valuable commodity

monochronic

pseudolistening

nodding encouragingly at the speaker but doodling

backchanneling

nodding vocalization or other means to let the speaker know you are paying attention

which of the following are ways in which culture affects listening behaviors

nonverbal listening responses understanding of language expectations for directness

which of the following describes the part of the johari window that is known to both the self and others

open area

which phrase best describes the common dialectical tension in intimate relationships between the desire for disclosure and honesty

openness vs closednes

interpersonal perception helps us make meaning about people from

our own and others behaviors

which of the following is not accounted for by the interaction model of communication

overlapping communication

you are a tutor

paraphrasing advising analyzing

which of the following statements are true about romantic relationships and how they handle emotional communication

people in dissatisfying relationships express more negative emotions happy partners communicate more relationships vary

which of the following describes the predisposition to perceive only what we want or expect to perceive

perceptual set

identity need

plays a large role in shaping the way individuals see themselves

you are meeting a friend for lunch

polychronic culture

which of the following are the two basic contexts that make up the communication environment

psychological and the physical

your friend asks for a car ride

rebuttal

recalibration

reframing a tension

intrapersonal

rehearsing in your mind

the two components of the interpreting stage of the HURIER model are perceiving the speakers verbal and nonverbal behaviors and ___

signaling

which of the following describes a defamatory statement that is made aloud within earshot

slander

a very chatty coworker

social exchange

public

speaking at a rally

nonverbal behaviors people commonly use in trying to conceal information

speaking in a higher pitch force smile fewer gestures

aspects of our self-concept that are based on impressions rather than on facts

subjective

the semantic triangle the word being communicated is

symbol

which of the following features are perceived as attractive across many cultures

symmetrical faces proportional bodies

the language rule that dictates the proper order of words within a phrase or clause is

syntactic

a good informational listener will do which of the following before making a decision

take relevalt information into account listen to speakers with varying opinions

which of the following statements explain the challenges of workplace relationships

task dimension social dimension and task dimension may conflict social dimension- personal

selection is the __ in the process of perception

the first stage

competence face

the need to be respected

fellowship face

the need to have others like

fellowship face

the need to have others like and accept us

which of the following statements are true about the circumscribing stage of a relationship

the quality of communication decreases the couple avoids dealing w conflicts the quantity of communication decreases

organization is _ in the perceptual process

the second stage

which of the following statements are true about volatile couples

they are competitive they openly talk their conflicts are often followed by affection

which of the following influences self disclosure

gender roles culture

alternation

going back and forth

the process of adjusting our behavior in order to project the kind of image we want to project is known as

image management

nonverbal signals of affection and affiliation are also called

immediacy behaviors

instrumental need

meets practical, everyday needs

our use of time sends messages about which of the following

power values

when you are using a speakers facial expressions and tone of voice to determine that persons meaning you are using

pragmatic rules

the main way that we distinguish among different types of listening is in categorizing differences in

primary listening goals

analyzing

providing your own perspective on what the speaker has said

in a weekly staff meeting

pseudolistening; glazing over

which of the following statements are true about the stages of development of romantic relationships

the first stage is initiating integrating is the stage when others begin to see intensifying is the stage when the individuals spend time

denotative meaning

the literal meaning of a word

which of the following statements are true about dialectical tensions

they are conflicts between two important they are a characteristic of intimate relationshiops

which of the following best describes conflict avoiding couples

they avoid negative emotion they talk about their disagreements they believe most problems will resolve themselves

interpretation is the _ step in the perceptual process

third

which of the following are true about the bonding stage of a relationship

this is the final stage the partners gain the support and approval the partners make a public announcement

which of the following are potential risks of self disclosure

violating privacy hurting others obligation rejection

which of the following are channels of nonverbal communication

vocal behaviors use of space use of facial displays

a perceptual set is a predisposition to percieve only what we

want

which of the following is identified in the text as a key benefit of self disclosure

we provide assistance to others

societies are made up of people who necessarily share which of the following in common

-values -norms -symbols

intimate distance

0- 1 1/2 feet

personal distance

1 1/2- 4 feet friends and relatives

which of the following are types of schema used to clarify information about people

-interaction constructs -physical constructs -role constructs -psychological constructs

the process of perception involves which of the following

-interpreting informatino -selecting information -organizing information

which of the following statements are true of the action model of communication

-it depends on the receiver -it assumes a one way process

which statements about the interaction model of communication are correct

-it includes context -it treats communication as a two way process - feedback

which of the following elements are true about the self-serving bias

-it involves the tendency to attribute success to internal causes -it primarily relates to how we explain our own behaviors

which of the following statements are true of self-concept

-it is a persons identity -it is a collection of smaller selves -it is multifaced -it is partly subjective

which of the following statements are true of self-concept

-it is a persons identity -smaller selves -multifaced -partly subjective

which of the following statements about jargon are correct

-jargon is language with a technical meaing -jargon is intended for understanding by people -jargon may not be understood

being a low self monitor has some advantages because

-may be seen as more genuine -are often more relaxed -are more straightforward

which of the following are characteristics of mass communication

-often used as a marketing tool -delivered to large audience -transmitted via electronic

the word coke has many different meanings

-referent- the coca cola product -reference- thoughts -symbol- the word

which of the following are listening problems caused by confirmation bias

-tuning prople out when we dissagree -making up our minds before hearing all sides

culture affects communication through all of the following except

ethnocentric distance

in which stage of the HURIER model do you separate fact from opinions in what the speaker says

evaluating

which of the following are stages of relationship development identified by communication scholar mark knapp

experimenting initiating intensifying integrating

which of the following are part of the interpreting stage of the HURIER process

expressing agreement with what the speaker has said observing the body language noticiing tone of voice