test 1
in the context of communications small groups contain about _____ people
3-20
cognition is the same thing as intrapersonal communication
FALSE
a word that refers to a broad category or organizing concept of objects is described as
abstract
physical need
addresses physical and mental well-being
which of the following describes gestures that communicate emotions
affect displays
statements that we can interpret to have more than one meaning
ambiguous
which of the following is the name for a gesture that satisfies a personal need
an adaptor
describes behavior in which partners show a lack of respect
contempt
characteristics of self-disclosure
it should be intentional and truthful
mass
publishing an article
when sam got up in the morning
sam mostly addressed his instrumental needs
to classify a stimulus your mind applies a perceptual
schema
even though the meaning of a word is arbitrary the rules that determine what a particular word means are
semantic
perception begins with _ experience
sensory
you hear a radio advertisement for a casino announcing that in paid out
separating what is and is not being said
stereotyping _____ among individuals within a group
underestimates the differences
explicit
university policy/ shushing
rank the relative complexity
-action -interaction -trasaction
which of the following are true about language
-arbitrary -symbolic -governed by rules -layers
part of being a competent and skilled communicator includes which of the following
-being aware of your self-concept -managing the influencces of self-concern
which of the following statements about people with different cultural backgrounds are true
-communicate differently -think differently
which of the following statements acurately describe comparison level and comparison level for alternatives
-comparison level for alternatives predicts whether a relationship will last -comparison level measures how satisfied you are in a relationship
which of the following are functions of language
-connects us to others -motivates action -expresses who we are
which of the following are the important dimensions of attributions
-controllability -locus -stability
which of the following influence perception
-culture -stereotyping -accumulated experience
which of the following are characteristics of stable causes
-difficult to change -semipermanent -permanent
which of the following skills are essential for empathetic listening
-empathetic concern -perspective taking
according to hofstede and hall which of the following are cultural differences that influence how people communicate with eachother
-emphasis placed on individuals verses groups -views about masculinity and feminity -uncertainty avoidence -power distance
which of the following statements about self-esteem are correct
-if you are pessimistic about your abilities you probably have low self-esteem -if you have high self esteem you feel happy about yourself
implicit
-ignoring incoming text messages -not cutting in front
duck
arbitrary
between the feeling of wanting to be an individual and the desire to be close to others
autonomy vs connection
integration
developing behaviors that satisfy both sides
nonverbal communication skills
expressing messages nonverbally interpreting nonverbal communication
death panel
loaded
autonomy face
the need to avoid being imposed on by others
which of the following is a characteristic of intimate relationships
they spark dialectical tensions
which of the following are the three major types of interactive listening
-informational listening -critical listening -empathetic listening
which of the following are the four basic types of language
-sematic -syntactic -phonological -pragnatic
which of the following are theories that help explain how costs and benefits are weighed to decide whether to maintain relationships
-social exchange theory -equity theory
which of the following are elements of your self-concept
-stability -perceptions of who you are
most people recall only _ of what they hear
25%
social distance
4-12 feet customers casual aquaintances
according to a 2013 survey of us college students about __% said that people can be spiritual without being religious
70%
even though closely related empathetic listening differs from sympathetic listening because the empathetic listener feels sorry for others
FALSE
noise
anything that interferes with, distorts, or slows down the transmission of information
which of the following are key components of critical listening
applying probability principles assessing speaker motivations being skeptical
objects and visual features within an environment that reflect who we are and what we like
artifacts
to be a good skeptical listener you must
assess the quality of evidence
the feeling of wanting to be an individual and the desire to be close to others
autonomy vs connection
_ is the stage of a relationship when partners create physical and emotional distance either directly or indirectly
avoiding
the area of the johari window that others see but we do not
blind
which of the following are ways to become a better informational listener
by listening to all the info by using paraphrasing
which of the following statements are true about romantic relationships and how they handle instrumental communication
can be one of the most reflects the balance vary in how they
what is the usual second stage in ending a relationship
circumscribing
anna doesnt show up for a date
cognitive complexity
which of the following are some of the functions served by nonverbal communication
concealing information maintaining relationships influencing others managing conversations
segmentation
dealing with each side of the tension
the extent to which ones self-disclosures are personal or intimate is known as
depth
which of the following are common reasons for selective attention and pseudolistening
disagreement with the speaker boredom being distracted
which of the following is a type of gesture that has a direct verbal translation
emblem
reaffirmation
embracing the tension
which of the following are aspects that our relationships should have according to the need to belong theory
emotional closeness interaction
the major types of listening include which of the following
empathetic critical informational
small group
encouraging basketball team
disorientation
ending the relationship
if your cost to benefit ratio in a relationship is consistently higher than your partners you wont want to maintain that relationship according to
equity theory
language that distinguishes the speakers true intentions through strategic ambiguity
equivocation
balance
finding a middle ground
come here in the united states
goodbye
the six stages of the HURIER model are
hearing understanding remembering interpreting evaluationg responding
which of the following are true about social relationships in the workplace
higher job satisfaction task dimensiion personal dimension
relational need
includes companionship, affection, relaxation, and escape
spiritual need
includes principles and morals people value
as the number of nonverbal cues decreases their importance
increases
which of the following describes a voices variation in pitch
inflection
at which stage of a relationship has a deep commitment formed between the partners who then share a sense that the relationship has its own identity
integrating stage
the fundamental attribution error
internal rather than external causes
signaling is important for the _ step of the HURIER model
interpreting
according to research in the field which of the following are two reasons the rebuttal tendency interferes with effective listening
it is difficult to listen and develop it is easy to miss important details
which of the following will an empathetic listener do when a friend is upset
just get over it listen nonjudgemtnally
according to psychologist dan mcadams
life story
describes the principle that people see the world differently depending on which language they speak
linguistic relativity
which of the following will an empathetic listener do when a friend is upset
listen nonjudgementally say i understand
the _ meaning of a word is known as its denotative meaning
literal
using the term death panel
loaded
interpersonal
messaging a friend
A ____ orientation toward time treats time as a valuable commodity
monochronic
pseudolistening
nodding encouragingly at the speaker but doodling
backchanneling
nodding vocalization or other means to let the speaker know you are paying attention
which of the following are ways in which culture affects listening behaviors
nonverbal listening responses understanding of language expectations for directness
which of the following describes the part of the johari window that is known to both the self and others
open area
which phrase best describes the common dialectical tension in intimate relationships between the desire for disclosure and honesty
openness vs closednes
interpersonal perception helps us make meaning about people from
our own and others behaviors
which of the following is not accounted for by the interaction model of communication
overlapping communication
you are a tutor
paraphrasing advising analyzing
which of the following statements are true about romantic relationships and how they handle emotional communication
people in dissatisfying relationships express more negative emotions happy partners communicate more relationships vary
which of the following describes the predisposition to perceive only what we want or expect to perceive
perceptual set
identity need
plays a large role in shaping the way individuals see themselves
you are meeting a friend for lunch
polychronic culture
which of the following are the two basic contexts that make up the communication environment
psychological and the physical
your friend asks for a car ride
rebuttal
recalibration
reframing a tension
intrapersonal
rehearsing in your mind
the two components of the interpreting stage of the HURIER model are perceiving the speakers verbal and nonverbal behaviors and ___
signaling
which of the following describes a defamatory statement that is made aloud within earshot
slander
a very chatty coworker
social exchange
public
speaking at a rally
nonverbal behaviors people commonly use in trying to conceal information
speaking in a higher pitch force smile fewer gestures
aspects of our self-concept that are based on impressions rather than on facts
subjective
the semantic triangle the word being communicated is
symbol
which of the following features are perceived as attractive across many cultures
symmetrical faces proportional bodies
the language rule that dictates the proper order of words within a phrase or clause is
syntactic
a good informational listener will do which of the following before making a decision
take relevalt information into account listen to speakers with varying opinions
which of the following statements explain the challenges of workplace relationships
task dimension social dimension and task dimension may conflict social dimension- personal
selection is the __ in the process of perception
the first stage
competence face
the need to be respected
fellowship face
the need to have others like
fellowship face
the need to have others like and accept us
which of the following statements are true about the circumscribing stage of a relationship
the quality of communication decreases the couple avoids dealing w conflicts the quantity of communication decreases
organization is _ in the perceptual process
the second stage
which of the following statements are true about volatile couples
they are competitive they openly talk their conflicts are often followed by affection
which of the following influences self disclosure
gender roles culture
alternation
going back and forth
the process of adjusting our behavior in order to project the kind of image we want to project is known as
image management
nonverbal signals of affection and affiliation are also called
immediacy behaviors
instrumental need
meets practical, everyday needs
our use of time sends messages about which of the following
power values
when you are using a speakers facial expressions and tone of voice to determine that persons meaning you are using
pragmatic rules
the main way that we distinguish among different types of listening is in categorizing differences in
primary listening goals
analyzing
providing your own perspective on what the speaker has said
in a weekly staff meeting
pseudolistening; glazing over
which of the following statements are true about the stages of development of romantic relationships
the first stage is initiating integrating is the stage when others begin to see intensifying is the stage when the individuals spend time
denotative meaning
the literal meaning of a word
which of the following statements are true about dialectical tensions
they are conflicts between two important they are a characteristic of intimate relationshiops
which of the following best describes conflict avoiding couples
they avoid negative emotion they talk about their disagreements they believe most problems will resolve themselves
interpretation is the _ step in the perceptual process
third
which of the following are true about the bonding stage of a relationship
this is the final stage the partners gain the support and approval the partners make a public announcement
which of the following are potential risks of self disclosure
violating privacy hurting others obligation rejection
which of the following are channels of nonverbal communication
vocal behaviors use of space use of facial displays
a perceptual set is a predisposition to percieve only what we
want
which of the following is identified in the text as a key benefit of self disclosure
we provide assistance to others
societies are made up of people who necessarily share which of the following in common
-values -norms -symbols
intimate distance
0- 1 1/2 feet
personal distance
1 1/2- 4 feet friends and relatives
which of the following are types of schema used to clarify information about people
-interaction constructs -physical constructs -role constructs -psychological constructs
the process of perception involves which of the following
-interpreting informatino -selecting information -organizing information
which of the following statements are true of the action model of communication
-it depends on the receiver -it assumes a one way process
which statements about the interaction model of communication are correct
-it includes context -it treats communication as a two way process - feedback
which of the following elements are true about the self-serving bias
-it involves the tendency to attribute success to internal causes -it primarily relates to how we explain our own behaviors
which of the following statements are true of self-concept
-it is a persons identity -it is a collection of smaller selves -it is multifaced -it is partly subjective
which of the following statements are true of self-concept
-it is a persons identity -smaller selves -multifaced -partly subjective
which of the following statements about jargon are correct
-jargon is language with a technical meaing -jargon is intended for understanding by people -jargon may not be understood
being a low self monitor has some advantages because
-may be seen as more genuine -are often more relaxed -are more straightforward
which of the following are characteristics of mass communication
-often used as a marketing tool -delivered to large audience -transmitted via electronic
the word coke has many different meanings
-referent- the coca cola product -reference- thoughts -symbol- the word
which of the following are listening problems caused by confirmation bias
-tuning prople out when we dissagree -making up our minds before hearing all sides
culture affects communication through all of the following except
ethnocentric distance
in which stage of the HURIER model do you separate fact from opinions in what the speaker says
evaluating
which of the following are stages of relationship development identified by communication scholar mark knapp
experimenting initiating intensifying integrating
which of the following are part of the interpreting stage of the HURIER process
expressing agreement with what the speaker has said observing the body language noticiing tone of voice
