Test One

Which of the following patients is not receiving care in an ambulatory center?

A hospital inpatient

The first national organization formed for medical assistants was the

AAMA

How does a medical assistant demonstrate respect?

All are correct

What helps to maintain the pH range?

All are correct

What is seen with the inflammation process?

All are correct

What is true regarding defense mechanisms?

All are correct

Which of the following are barriers to communication?

All are correct

Which of the following statements about professionalism is true?

All are correct.

Which statement about professionalism is true?

All of the above are true

What type of communicators clearly state their needs and wants and use "I" statements and listen without interrupting?

Assertive communicators

Heart

Cardi/o

Which mind maps would display the cause and effect of events?

Chain-of-events map

This therapeutic communication technique allows the listener to get additional information. The listener can ask, "Do you mean ..."

Clarification

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Comfortable watching rather than doing.

The substance that holds organelles within a cell is the:

Cytoplasm

Sam was diagnosed with stage 3 lung cancer. He feels sad and uncertain. He is not participating in his weekly cribbage game with his friends. Using the Stages of Grief and Dying, what stage is he in?

Depression

When coaching a patient who has a hearing impairment, which strategy should not be used?

Face the patient when talking.

A hospitalist spends most of his or her time in the office.

False

Checking personal e-mail several times a day in the medical office is always acceptable.

False

Chiropractors treat only bone and joint disorders.

False

Doctors of osteopathy usually practice allopathic medicine.

False

Holistic refers to the individual parts of the body rather than all of its systems.

False

Long nails and colored polish are always acceptable in the medical profession.

False

Most medical assisting positions are in hospitals.

False

Salk and Pasteur developed the polio vaccine.

False

Self-actualization needs include air, food, drink, shelter, and warmth?

False

Using clarification acknowledges the person's feelings.

False

When in the depression stage, a person refuses to accept the fact.

False

With displacement, the person is consciously aware of the information or feeling but refuses to admit it.

False

With paraphrasing, the medical assistant rewords the patient's statement to check the meaning and the interpretation.

False

With splitting, the person comes up with various explanations to justify her response.

False

All of the following are examples of specific tasks that are beyond the scope of practice of medical assistants except one. Which is the exception?

Giving out drug samples with provider permission

____refers to how abnormal the malignant cells look.

Grade

Which procedure was first performed by Dr. Christiaan Barnard?

Heart transplant from one human to another

The Father of Medicine contributed which of the following to medicine?

Hippocratic Oath

Which is not part of critical thinking?

Incorporating personal beliefs

A medical assistant is working with a 10-year-old child. What stage of Erikson's psychosocial development is this patient in?

Industry versus Inferiority

Which of the following is not a key feature of the PCMH?

Inpatient services

What contribution made by Ignaz Philipp Semmelweis drastically reduced deaths that commonly took place in hospitals?

Insistence on the disinfection of physicians' hands before they assisted with childbirth

What is the prefix that means between?

Inter

hunger, pain, anger, tiredness

Internal distractions

Which is the most important consideration in choosing a uniform?

It should give the wearer a professional, businesslike appearance.

Kidney

Nephr/o

Eye

Opthalm/o

Ear

Ot/o

Which of the following is an internal distraction to communication?

Pain

Which healthcare professional is trained to practice medicine under the supervision of a physician?

Physician Assistant

Which of the following is not a category of compliance for meeting standards of care?

Physicians' rights

With this defense mechanism, a person accuses someone else of having the feelings that he or she has.

Projection

What does -ptosis mean?

Prolapse, drooping, sagging

What communication strategy should a medical assistant use with an adolescent?

Provide privacy and independence and encourage responsible decision making.

With this defense mechanism, a person expresses his or her feelings as the opposite of what he or she really feels.

Reaction formation

Which of these careers would not be available to a person who has had medical assistant training?

Respiratory therapy assistant

Which of these needs includes stability, security, and protection from the elements?

Safety needs

With this defense mechanism, a person is consciously aware of the information or feeling but refuses to admit it.

Suppression

Which of the following is an acronym?

TURP

What is true regarding active listening?

The most important therapeutic communication technique and we fully concentrate on what is being said and how it is said.

This cavity contains the heart, lungs, esophagus, and trachea:

Thoracic cavity

Most tasks can be prioritized into three general categories, which of the following is NOT one of the three?

Those that are essential to complete that day

A standard is an item or indicator that is used as a measure of quality or compliance.

True

Employees should be aware of the attendance policies in their facility's policy and procedures manual.

True

Environmental distractions and visually impairments are barriers to communication.

True

Exercise and getting plenty of sleep are considered adaptive coping mechanisms.

True

Many hospitals are designed as an integrated delivery system (IDS).

True

Physician assistants are allowed to write prescriptions in most states.

True

Unmet safety needs can lead to fear, stress, and anxiety.

True

Using reflection statements helps to check what the patient is feeling instead of just assuming.

True

A patient is illiterate. What strategy can the medical assistant use to overcome this barrier to communication?

Use pictures and models.

A patient has a hearing impairment. What technique should the medical assistant use to help overcome this communication barrier?

Use print materials and written instructions and use videos with captions.

What communication strategy should a medical assistant use with a preschooler?

Use short, simple sentences and use imitation, play, and role-playing.

One factor is absolutely true about all practicing medical assistants - they are not independent practitioners. whether certified or not, every medical assistant must practice under the direct supervision of a physician or othe licensed practitioner.

both statements are true

The branch of medicine that deals with the study of the heart is:

cardiology.

Arthr/o is an example of a:

combining form.

the allied health specialist who performs ultrasound diagnostic procedures under the supervision of a physician is called a(n)

diagnostic medical sonographer

The allied health specialist who performs ultrasound diagnostic procedures under the supervision of a physician is called a(n):

diagnostic medical sonographer.

The part of the esophagus that is farthest from its beginning at the throat is the ____ end.

distal

fear and anxiety related to being judged by the healthcare professional

emotional

noise, lack of privacy, temperature

environmental distractions

Stan states he is Polish. He grew up speaking Polish and loves Polish foods. He comes from a very traditional Polish family and plans on carrying on the traditions with his family. This is an example of ________ diversity.

ethnicity

The word component that refers to the stomach is:

gastr/o

unable to hear verbal communication

hearing impairment

Liver

hepat/o

The opposite of "hyper-" is:

hypo-.

unable to read or write

illiterate

The ________ system's role includes protect and temperature regulation. It includes the skin, subcutaneous tissue, hair, nails, and sense receptors.

integumentary

functioning at a lower level

intellectual disability

The ____ plane separates the body into equal right and left halves.

midsagittal

The mental or emotional condition with respect to cheerfulness or confidence is called:

morale

Nerve

neur/o

English is not the patient's primary language

non-english speaker

The health professional who provides basic patient care services, including diagnosing illnesses and prescribing medications, is a

nurse practitioner

A medical doctor who specializes in the treatment of disorders of the eye is called an:

ophthalmologist.

The study of disease is:

pathology.

Deciding which tasks are most important is called

prioritizing

A person who is characterized by or conforms to the technical or ethical standards of a certain profession is considered to be:

professional

A method of prioritizing patients so that the most urgent cases receive care first is called

triage

A method of prioritizing patients so that the most urgent cases receive care first is called:

triage.

The plural of vertebra is:

vertebrae.

unable to see written communication

visually impairment