The human relations movement

The ____ showed that data-driven research can drive managerial decisions, and that employee productivity will go up if certain individual and supportive needs are met.

Hawthorne studies

The ________ calls for using management concepts and techniques in a ______ appropriate way, instead of trying to rely on 'one best way'.

contingency approach; situationally

Mayo and Follett advised employers to attend to their workers'___ needs while also telling managers to ___ job performance rather than demanding it.

emotional; motivate

commonly referred to as OB, is an interdisciplinary behavior dedicated to better understanding and managing people at work.

Organizational behavior

McGregor's _____ was a modern and positive set of assumptions about people at work. It contended that managers could achieve more by viewing their employees as _____, ______, and a host of other positive qualities.

Theory Y; creative, responsible,

Three basic levels of analysis in OB are

individual, group, and organizational.

Prior to the 1930s, employees were largely treated as___ to the production process.

inputs