Training and Development Test #2

Curricula differ from courses in that curricula:

Includes less measurable learning objectives

Level 2 Evaluation

Learning; acquisition of knowledge, skills, etc.

Cognitive Strategies

Manage one's own thinking and learning processes.

Behavior or skill-based outcomes are best measured by _____.

Observations

Compared to the other groups, baby boomers are especially motivated to learn if they believe that training content will benefit them personally. (T/F)

True

Giving trainees frequent breaks so that they can leave the room and return ready to start learning again is a good practice in training. (T/F)

True

In learning, it is best to include a combination of examples and practice, rather than all practice. (T/F)

True

No evaluation design can ensure that the results of the evaluation are completely due to training. (T/F)

True

Pilot testing refers to the process of previewing the training program with potential trainees and managers or with other customers. (T/F)

True

The basic level of training support that a manager can provide is acceptance. (T/F)

True

Intellectual Skills

Apply generalizable concepts and rules to solve problems and generate novel products.

Level 3 Evaluation

Behavior; improvement on the job

Attitudes

Choose a personal course of action.

_____ relates to the learner's decision regarding what information to attend to, how to remember, and how to solve problems.

Cognitive Strategy

A(n) _____ gets learners into the appropriate mental state for learning and allows them to understand the personal and work-related meaningfulness and relevance of course content.

Concept Map

If training emphasizes total-group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

Conference Type

Good decisiveness, practical application of ideas, and hypothetical deductive reasoning are learning characteristics of individuals in the _____ learning style.

Converger

If a manager believes that a training program is valuable and hence provides higher ratings of job performance to those trainees who attended the training program, then the training outcomes will lack relevance due to _____.

Criterion Contamination

Motor Skills

Execute a physical action with precision and timing.

If trainers are interested in the generalizability of a study's results to other groups and situations, then they are said to be interested in the _____ of the study.

External Validity

Closed skills include prescribed behaviors that are highly influenced by managers, peers, and the work environment. (T/F)

False

Evaluation designs without pretest or comparison groups are most appropriate when companies are interested in determining how much change has occurred in trainees. (T/F)

False

Individuals with a learning orientation find that errors and mistakes cause anxiety and thus want to avoid them. (T/F)

False

Return on investment (ROI) is used to show a training program's cost effectiveness before it has been delivered. (T/F)

False

The adult learning theory assumes that adults enter a learning experience with a subject-centered approach instead of problem-centered approach to learning. (T/F)

False

The only way to deal with disruptive trainees is to ask them to leave the training session. (T/F)

False

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

Action Plan

According to Kirkpatrick's framework for categorizing training outcomes, _____ outcomes are level 1 criteria that are often called class or instructor evaluations.

Reaction

Level 1 Evaluation

Reactions; focus on trainee satisfaction

The training implication of _____ theory includes a trainer identifying the outcomes that a learner considers most positive or negative.

Reinforcement

Behavior modification is a training method that is primarily based on _____.

Reinforcement Theory

Level 4 Evaluation

Results; impact on business results

Verbal Information

State, tell, or describe previously stored information.

According to the _____, transfer will be maximized to the degree that the tasks, materials, equipment, and other characteristics of the learning environment are similar to those encountered in the work environment.

Theory of Identical Elements

Appropriate training outcomes need to be discriminative which implies that:

trainees' performance on the outcome should actually reflect true differences in performance.