UNIT 1

Select all that apply. Which of the following are basic troubleshooting strategies that you may apply if you encounter an issue with your computer? a. Take notes if provided with an error message. b. Check the cables and your internet connection. c. Close and reopen a program if it stops working. d. Open the Task Manager to end a task or force quit a program.

a. Take notes if provided with an error message. b. Check the cables and your internet connection. c. Close and reopen a program if it stops working. d. Open the Task Manager to end a task or force quit a program.

Select the response that fills in the blank. Google Chrome, Mozilla Firefox, and Safari are all examples of ___________________. a. internet browsers b. mobile devices c. file systems d. word processors

a. internet browsers

It is essential to know where to access folders and files on your computer. Match the following file systems with their respective operating systems. -Microsoft Windows -Mac OS X

-Microsoft Windows (FILE EXPLORER) -Mac OS X (FINDER)

Select all that apply. Which of the following are basic functions and popular uses of computers? a. Storing, retrieving, and processing data b. Typing documents and sending emails c. Browsing the internet and playing games d. Developing spreadsheets, presentations, and videos

a. Storing, retrieving, and processing data b. Typing documents and sending emails c. Browsing the internet and playing games d. Developing spreadsheets, presentations, and videos

What will you need to have to protect your computer against malware? a. Spyware b. Antivirus software c. The Geek Squad d. Cloud storage

b. Antivirus software

Select all that apply. I can protect and preserve my files by backing them up to __________________. a. my cell phone b. cloud storage c. an external hard drive d. floppy disk

b. cloud storage c. an external hard drive

Select the response that fills in the blank. Instead of a mouse, many laptops use a __________________. a. trackball b. touchpad c. laser pointer d. flash drive

b. touchpad

You are using your PC to access a program with Windows when the program becomes unresponsive. Which keys do you press to open the Task Manager to force quit the program? a. Alt, Shift, Escape b. Shift, Tab, Enter c. Space Bar, F1, Tab d. Control, Alt, Delete

d. Control, Alt, Delete

Select the response that fills in the blank. The most popular operating system for personal computers is ___________________. a. Mac OS X b. Microsoft Windows c. Android d. Linux

Microsoft Windows

True or False: Word processors, web browsers, and media players are types of desktop applications. a. True b. False

True