US Bank CH/AO (incomplete)
If your organization does not allow you to approve your own transactions, how might transactions become approved?
Autoapproval during order and transaction matching
In the User Profile function, how do you lock an account?
Change the user's status to Admin Locked
On a card account list, which action can you perform?
Drill down to transaction management functions
How do you register more than one account?
Enter basic account information (e.g., account number, expiration date), and then click the Additional Account button
Which alerts can you set?
Fraud alerts, event alerts, and purchase alerts
From which locations can you approve a transaction?
From the transaction list and the transaction detail
Where do you get your one-time passcode when you register online?
From an email sent to the address on the account
If you have access to accounts other than your own, how can you get an alert when those accounts have statements ready in Access Online?
I can search and select those accounts based on processing hierarchy position and add them to my accounts for email notifications
How do you know if a transaction still needs your approval?
I can see a Pending status on the transaction list
How can you set up a text message alert for potential fraudulent activity?
I can set up a fraud alert as an event-driven notification
In the ePay function, how can you select to pay the full amount due a week before the payment due date?
I can set up a recurring payment for the full amount for 7 days before the due date
How can you get an alert when a specific department has past due accounts?
I can set up an event-driven notification for past due accounts and assign the alert to that department's processing hierarchy position only
In the ePay function, how can you keep track of payments that you have made?
I can view the Scheduled Payments and Electronic Payment History screens
In Payment Plus, how do you know when you can make a purchase based on a payment request you specified a single-use account for?
I get an email letting me know the account is ready and the payment request displays with a Final Approved status
How do you know if no data is available for a report?
I get an error message saying that no data is available
Once your payment request in Payment Plus is final-approved, how does the supplier receive payment?
I go to the payment request's Payment Plus tab to get the account information that I give to the supplier when I make the purchase
Which lists can you filter?
Managing account list and card account list
What is the correct drill-down hierarchy for account lists and transaction lists?
Managing account to card account to transaction list
Which functions can you use for order and transaction matching?
Order Management and Transaction Management
Using the Order Management high-level task, how do you match multiple transactions to a single order?
Search and select an order, then search and select matching transactions
How do you search for information about your account?
Select Account Information and then click Cardholder Account Profile
How do you view a cardholder acccount statement?
Select Account Information and then click Cardholder Account Statement
How do you filter the transaction list to show only transactions you have approved?
Select Approved from the Approval Status drop-down list and click the Search button
How would you run a report that listed only disputed transactions?
Select Disputed Only from the Disputed drop-down list
How can you change your contact address?
Select My Personal Information, then Contact Information, and then type a new address
How do you access your account profile?
Select the Account Information high-level task, and then click the Cardholder Account Profile link
How would you find your default accounting code?
Select the Account Information high-level task, click the Account Profile sub-task, then click the Default Accounting Code link
How can you change your email address?
Select the My Personal Information high-level task, and then select Email Notification
How would you find out which functional entitlement group you belong to?
Select the My Personal Information high-level task, then click the Account Access link
How can you change your authentication question?
Select the My Personal Information, click the Login link, then specify another authentication question and response
What are the basic steps for running a report?
Select the report, set my parameters, and click the Run Report button
How do you reject a transaction?
Select the transaction, then click the Reject button
In the ePay function, how do you update your profile?
Select to pay electronically, then select the My Account tab, make updates, and then save
Where would you look to see the line items in a transaction?
The User Line Items tab
Which function do you use to set up a user's login information?
The User Profile function
If you are setting up your account in Access Online, what happens to the account setup after you are done?
The setup goes to my Program Administrator to complete
What does an authentication question allow you to do?
Type a response to receive my password if I forget it
How can you specify someone as your default approver?
When I select that person as an approver, select the Set Selection as Your Default Approver check box
Where do the matched transactions for an order display?
Matched Transactions tab
How do you determine if an order already has transactions matched to it?
Matched transactions display on the order's Matched Transactions tab
Which roles can be involved in cardholder-initiated setup?
All of the above
How can you filter the list of transactions?
Specify search criteria and click the Search button
How can you filter a report to include only transactions in a given week?
Specify the week's date range when I run the report
When you run a report, which output option creates a file you can use in a spreadsheet?
The Excel output option only
If you click a managing account number on the managing account list, what information is available to you?
A list of associated card accounts
What option do you set up to use if you forget your password?
An authentication question and response, such as the name of my pet or favorite sports team
What information do you need to log in to Access Online?
My organization short name, user ID, and password or password phrase
On your cardholder account profile, which information displays on the Default Accounting Code screen?
The default accounting code assigned to me
What is the advantage of using the cardholder-initiated setup process?
The process secures cardholder personal data
How do you know if a transaction is already approved?
The transaction list displays an Approved status for the transaction
How do you know which transactions are waiting your approval?
The transactions display on the Manager Approval Queue screen
Who can see a managing account list?
Users with one or more processing hierarchies assigned to their user profile
Which format does a statement display in?
A Portable Document Format (PDF) file
How can you tell on the transaction list if a transaction is disputed?
A red D with a circle around it displays in the Status column
How do you reconcile payment instructions and transactions in Payment Plus?
Access Online automatches most payment instructions and transactions and then I match the exceptions
In the Account Profile function, where would you view your address?
Account Owner's Information
What information does a cardholder account profile include?
Account owner information, authorization limits, default accounting code, and account information
How do you forward a transaction to another approver?
After my approval, I use the drop-down list to select another approver name and click Submit
What should you do if you forget your password?
Click Forgot your password? on the Login page
In the ePay function, where do you go to add an account to use for payments?
Click Pay Electronically, Select My Account tab, click Payment methods link, and then click the Add a payment method link
How can you find a description of a specific report?
Click a report category link and view the description under each report link
When you are ready to approve your statement, how do you approve your statement?
Click the Approve Statement button
When you are done reallocating a transaction, how do you return to the transaction list?
Click the Back to Transaction List link
What is the best way to return to the previous page?
Click the Back to....link at the bottom of the pagee
How do you return to the Access Online Home page?
Click the Home link
How can you work with multiple orders and transactions at the same time?
Click the Match Multiple Orders to Transactions link
How can you tell if you or another user has approved your statement?
Click the Show Statement Approval History
When you look at a list of transactions, how do you view detail on a specific transaction?
Click the Transaction Date link for the transaction
In Transaction Management, how do you match a transaction to an order?
Click the click the Match to Order link on the Match tab
How can you access a list of card accounts associated with a specific managing account?
Click the managing account number link on the managing account list
How can you find out why an approver rejected your transaction?
Click the transaction's Rejected link and review the information on the Approval History tab
What is the first step in registering online?
Clicking the Register Online link
If your Program Administrator wants you to complete your portion of setting up your account, which portion do you complete?
Contact information
In Payment Plus, which process should you follow if you want to create an online payment instruction in Access Online?
Create a payment instruction, specify all required information and click Submit for Payment
In Payment Plus, how do you create a payment instruction for a supplier who uses a PAL account?
Create the payment instruction and select to use a User Account (PAL Account)
In the ePay function, how much of the bill can you pay with a recurring payment?
I must pay the full amount with a recurring payment
When viewing a cardholder statement, how do you specify which cycle to view?
I select a cycle date link
In the ePay function, how many days should you allow for the payment to process?
I should allow two to three business days
If your Program Administrator asks you to complete a portion of setting up your account, how do you begin?
I use a temporary authorization code and link to log in to Access Online
How do you reconcile payment requests and transactions in Payment Plus?
I use the match multiple feature to manually match the payment requests and payment transactions that Access Online did not automatch
How do you edit the User Profile?
In the User Profile Summary, click the Edit link for areas I want to update
How could you find transactions over $500 that still need approval?
In the search criteria area, select the greater than or equal to symbol, type 500, and select Pending from the Approval Status drop-down list
After you have approved transactions, how can you determine which transactions you can still pull back?
In the search criteria, select the Show Only Those Transactions Eligible For Pull Back check box and click the Search button
Where would you look to find your available credit?
On my Cardholder Account Profile, using the Authorization Limits link
How do you reallocate a transaction among multiple accounting codes?
On the Allocations tab, add another space for a code, and specify another accounting code
As part of the transaction approval process, how do you approve a transaction?
On the transaction list, select the transaction and click the Approve button
As part of the transaction approval process, how do you pull back a transaction?
On the transaction list, select the transaction and click the Pull Back button
What is the best output option for printing a report?
Which password parameter is correct?
Passwords must include at least one uppercase letter, one lowercase letter, one number, and one special character
Which tasks are available for cardholders in the account approval process?
The tasks vary by organization, and may include transaction approval and/or statement approval
If you set up an alert for a specific event, where does the system send the reminder?
To the email address listed in My Personal Information
Where do you go to see your transactions?
Transaction list
Which step must a cardholder complete for cardholder-initiated setup?
Use the link in the email to complete the process before the link expires in 14 days
What can you use your statement for?
Viewing the amount due and transaction information
When can you change your Access Online password or passphrase?
Whenever I like