1

Companies in the service industry do not actually have a real supply chain because they offer intangible products. True or False

False

Companies today are focused on vertical integration encompassing the ownership and coordination of all supply chain activities while also outsourcing their core competencies. True or false

False

Just-in-Time is a philosophy of manufacturing based on the planned elimination of all waste and continuous productivity improvement. True or False

True

The following diagram depicts the anticipatory business model (or push business model). Sell product(s) to customer -> Create supply plan -> Buy Materials to Produce Product(s) -> Manufacture product(s) -> Deliver product(s) to customer -> True or false

False

The goal of Supply Chain Management is to increase customer service while increasing inventory and reducing costs. True or false

False

The goals of supply chain management are to? a) Increase customer satisfaction through increased inventory and reduced operating expenses b) Increase customer satisfaction while reducing inventory and operating expenses c) Increase customer satisfaction while increasing inventory and operating expenses

b) Increase customer satisfaction while reducing inventory and operating expenses

The business model that consists of producing finished products on the basis of anticipated demand is? a) Assemble-to-order b) Make-to-stock c) Just-in-time d) Make-to-order

b) Make-to-stock

As the supply chain continues to evolve, it's critical for companies to? a) Increase inventory levels throughout the supply chain b) Outsource non-core competencies to trusted trading partners c) Outsource core competencies to trusted trading partners

b) Outsource non-core competencies to trusted trading partners

Which of the following is NOT a common mode of transportation in the supply chain? a) Air b) Rail c) Truck d) Water e) Car

e) Car

The foundational elements of Supply Chain Management are: integration, Supply Management, Logistics Management, and Operations Management. True or False

True

Logistics is another name for transportation. True or False

False

As the supply chain continues to evolve, it's critical for companies to... a) Increase inventory levels throughout the supply chain b) Outsource their core competencies to trading partners that they can trust c) Adapt to emerging technologies and strategies

c) Adapt to emerging technologies and strategies

Service firms offer intangible products (meaning products that cannot be physically touched), therefore, they do not have a supply chain. True or false

False

The Supply Chain Capability Model designed to minimize cost is known as the Responsive model. True or False

False

It was intense global competition that led manufacturers to adopt Supply Chain Management (SCM) and other practices such as Just-in-Time (JIT). True or False

True

Supply chain management starts with understanding the flow. True or false

True

The goal of Supply Chain Management is to increase customer service while decreasing inventory and reducing costs. True or false

True

Supply Chain Operations Reference (SCOR) Model is? a) Produce, source, make, deliver, return and enable b) Plan, source, make, deliver/return and enable c) Plan, source, deliver, return and enable d) Plan, supply, make, distribute and enable

b) Plan, source, make, deliver/return and enable

What part of supply chain management deals with the process of moving goods specifically from the point of consumption back to the point of origin for repair, reclamation, remanufacture, recycling, or disposal? a) Freight forwarding b) Reverse logistics c) Forward logistics d) Distribution

b) Reverse logistics

Which of the following statements is TRUE? a) Purchasing is seen as the final and most difficult step in the supply chain b) Strategic partnerships are seen as one of the foundations of supply chain management c) Supply chain management was invented by the auto manufacturing industry d) Logistics and Supply Chain Management are synonymous terms

b) Strategic partnerships are seen as one of the foundations of supply chain management

Successful modern supply chain management typically includes the practice of? a) Issuing ultimatums to your supply chain partner b) Always purchasing materials with the lowest per unit cost c) Collaborating and sharing information between supply chain partners d) Keeping high inventories throughout the supply chain

c) Collaborating and sharing information between supply chain partners

What are the two basic supply chain capability models? a) Effective model and Resilient model b) Efficient model and Resilient model c) Efficient model and Responsive model d) Effective model and Responsive model

c) Efficient model and Responsive model

Which model is depicted in the following diagram? Create forecast -> Create supply plan -> Buy materials to produce product(s) -> Manufacture product(s) -> Warehouse product(s) -> Sell product(s) to customer -> Deliver product(s) to customer -> a) Collaborative Planning, Forecasting and Replenishment Model b) Make-to-Order Model c) Responsive or Pull Model d) Anticipatory or Push Model

d) Anticipatory or Push Model

If a supply chain is made up of the following companies, who is considered the second tier supplier of the Manufacturer? Raw Material Supplier --> Intermediate Supplier --> Manufacturer --> Wholesome Customer --> Retail Customer a) Retail customer b) Manufacturer c) Intermediate Supplier d) Raw Material Supplier e) Wholesale Customer

d) Raw Material Supplier

A supply chain consists of... a) Product flow and payment flow b) Suppliers, manufacturers and customers c) Suppliers and customers d) Suppliers, manufacturers and customers facilitate through the use of logistics

d) Suppliers, manufacturers and customers facilitate through the use of logistics