1001:Mobile Device

Two SATA-based formats that a laptop SSD come in is ______ 1. 1.5 inch and 2.5 inch 2. 2.5 inch and 3.5 inch 3. 1.8 inch and 2.5 inch 4. 1.8 inch and 3.5 inch

1.8 inch and 2.5 inch 1.8 inch and 2.5 inch are the two SATA formats used for SSD for laptops. Non-SATA based, which uses the M.2 motherboard socket, is a newer format.

You need to set up a Bluetooth headset for a user. He wants to know the farthest he can be away from his phone and still have it work. You do not have the documentation handy. The most likely maximum range that this Bluetooth accessory will have is ____. 1. 10 cm 2. 100 meters 3. 10 meters 4. 1 kilometer

10 meters 10 meters is the maximum functional range for most mobile Bluetooth accessories that are Class 2 devices. The actual range will depend on the headset's properties.

The maximum distance of a class 2 Bluetooth device is _____ 1. 100 meters (328 feet) 2. 10 meters (33 feet) 3. 1 meter (3 feet) 4. 33 meter (108 feet)

10 meters (33 feet)

You need to provide user with memory cards that hold enough data for their needs. A microSDXC memory card can hold _____data 1. 32 GB 2. 2 TB 3. 128 GB 4. 4GB

2 TB MicroSDXC cards can hold up to 2 TB. SDHC cards can hold up to 32 GB, and standard SD cards can hold up to 4GB

The number of active satellites used by GPS is ________ 1. 30 2. 36 3. 12 4. 24

24 GPS uses 24 satellites. There are 32 GPS satellites in space, but the extra 8 are backups.

PART 2 A technician is configuring a customer's mobile device to use email through an ISP Port number that he should configure to use SMTP is____. 1. 25 2. 110 3. 143 4. 995

25 SMTP sends mail to the server on TCP port 25. POP3 uses port 110. IMAP4 uses port 143. POP3 uses port 995 securely over SSL or TLS.

You are configuring NFC for a smartphone user. He is concerned about the maximum data transfer rates of the technology. The faster data transfer speeds currently supported by NFC is __________. 1. 212 Kbps 2. 636 Kbps 3. 106 Kbps 4. 424 Kbps

424 Kbps 424 Kbps is the fastest data NFC can transfer. 106 Kbps, 212 Kbps, and 424 Kbps are three speeds supported by NFC. NFC does not support 636 Kbps

What is the of display that Google Glass presents to its users called? 1. VR 2. AR 3. OCR 4. Retinal projection

AR Google Glass uses augmented reality (AR) technology, which is common on heads-up types of display. Virtual reality (VR) is provided by devices such as Oculus Rift. There is no Retinal Projection display used with mobile devices. OCR is the abbreviation for optical character recognition, which is not a technology cover in this chapter or on the A+ exam. (It's used to translate documents after they've been scanned in on a scanner)

What is the type of display that Google Glass present to its users called? 1. Retinal projection 2. OCR 3. VR 4. AR

AR Goolgle Glass uses augmented reality (AR) technology, which is common on heads up types of displays. Virtual reality (VR) is provide by devices such as Oculus Rift.

Of the following laptop features, which one turns off all wireless communications? 1. Airplane mode function key 2. Cellular function key 3. Wireless function key 4. Bluetooth function key

Airplane mode function key

You have to substitute a failed AC adapter for a client's laptop. Which of the following purchase is acceptable to gain the same or better results when replacing the adapter? 1. An AC adapter with a higher wattage rating than the original. 2. An AC adapter with lower voltage and wattage rating than the original. 3. A DC adapter with the same voltage rating as the original

An AC adapter with a higher wattage rating than the original. Think of wattage of a "bucket" of power that the attached device can draw from. A bigger bucket simply holds more power on the device. However less wattage is not advised. Voltage can be thought of as the pressure behind the power of the device. Anything but the proper voltage is dangerous for the device. You should match the voltage ratings of the original adapter. This also means that you should use an adapter with a fixed voltage if that match the characteristics of the original; otherwise, obtain one that automatically switch voltages at the level needed.

Mobile OS that enables developers to customize the user experience without restrictions is ______ 1. Windows Phone 2. Blackberry 3. Android 4. iOS

Android Google Android is open-source that enables developers to generate custom versions for their devices.

In a mobile device, what are instances of RTOSs? (Choose Two) 1. SIM OS 2. iOS 3. Android 4. Baseband OS

Basenband OS SIM OS In a mobile device, the baseband OS and the SIM OS are instances of the two real-time OSs (RTOSs). iOS and Android are not RTOSs.

One of your network users has an older laptop with no Bluetooth support. He recently received a Bluetooth headset that he needs to use with his laptop. What is the least expensive way to make the headset compatible with his laptop is _________? 1. Buy a Wi-Fi compatible headset 2. Buy a USB Bluetooth adapter 3. Replace the laptop 4. Buy a Mini PCIe Bluetooth adaptep

Buy a USB Bluetooth adapter A USB Bluetooth adapter should do the trick. Though there are Mini PCIe Bluetooth adapters, installing one is tricker than inserting a USB device. There aren't really any Wi-Fi compatible headsets on the market --headsets are exactly what Bluetooth was designed for. And, it is much more expensive promotion to replace the laptop.

A customer has a laptop with which you are unfamiliar. You asked to carry out a memory upgrade. You can obtain the service manual for this laptop computer by_______. 1. By pressing F1 while in Windows 2. By pressing F2 while the system is booting up 3. By searching the manufacturer's website 4. By reading the paper copy that comes with the laptop

By searching the manufacturer's website Laptop service manuals can be gained from the manufacturer's website. It's extremely rare that paper service manuals are shipped with laptops. Pressing F1 while in Windows will open Windows Help, and pressing F2 on many laptops during the system boot will take you into the BIOS.

A Li-ion battery that appears to charge fully but does not last as long as the battery's meter indicates that it will last. What should you do in this case? 1. Calibrate the battery 2. Exercise the battery 3. Short the terminals to discharge 4. Replace the battery

Calibrate the battery Battery calibration for Li-ion batteries allows the powered device to drain the battery's power before recharging. Battery excessing is the primary charging and discharging of nickel-based batteries so that they will function as expected. You should never be short of battery terminals. The last resort is to replace the battery used when any it has reached the end of its life.

The most common input method for mobile devices is____ 1. Capacitive touch screen 2. Keyboard and mouse 3. Stylus 4. Resistive touch screen

Capacitive touch screen Today, most mobile devices use Capacitive touch screens, which let the user use their finger as an input device. Resistive touch screen sens pressure and a stylus is regularly used with them. Keyboards and mice are too large for a most mobile devices.

Two communications technologies that you can use to create a VPN connection are ______. 1. Bluetooth 2. Cellular 3. NFC 4. Wi-Fi

Cellular Wi-Fi You can use Wi-Fi or Cellular network connections to create virtual private network (VPN) connections on a mobile device. Bluetooth and NFC are not used to create VPNs.

A user needs to synchronize her mobile device to another platform. She wants to be able to access the synchronized data from any location with just her phone. What should she synchronize to? 1. Automobile 2. Email 3. Desktop 4. Cloud

Cloud Users are able to access the synced data from anywhere by synchronizing to the cloud. Syncing to the automobile isn't usually used for data storage in any case, the user would need to attach to the automobile to get to the data. There is no sync to email option. Though syncing to a desktop can happen, the data is not available unless the user's mobile device is connected to that desktop.

The mobile accessory that grants users the option of plugging in an adapter to a smartphone, which gives them the ability to process payment is _______. 1. Credit card reader 2. infrared technology 3. NFC 4. Bluetooth reader

Credit Card reader Let users process card payments on the go. You simply plug an adapter into the audio port of your smartphone, and it uses your cell phone network as a means to process a payment.

One of the users on your network needs to travel, and she wants to work on the airplane. Which laptop accessory will allow her to power her laptop from the airplane is ________ 1. Airplane mode 2. DC adapter 3. AC adapter 4. Battery converter

DC adapter A DC adapter converts the DC output from a car or airplane accessory power plug into the DC voltages required by your laptop. An AC adapter is used with standard wall electrical outlets.

Which of the following tools is used in mobile devices to convert analog video and sounds to digital video and sound? 1. SDK 2. Calibrator 3. Virtual Assistant 4. Digitizer

Digitizer Digitizer are used in mobile devices to convert analog video and sound on to interpret analog signals associated with touch movement on a screen into digital equipments.

A user on your network wants to be able to draw images on a screen and have the laptop capture them. The type of device that needs to be installed on his laptop is _____. 1. Digitizer 2. Capture 3. Inverter 4. Touchpad

Digitizer The utilizer needs a digitizer, which takes input from the device, such as drawn images, and converts them into electronic images on the computer. The utilizer could also utilize a touch screen for the same purpose. An inverter changes DC power into AC power for a display backlight. **There is no capture laptop device. A touchpad is a pointing device that allows a utilizer to control the moutilize cursor.

A user wants her laptop to have a full-sized optical drive and external hard drive. Which of the following accessories is most likely to have full-sized bays for these devices? A. Laptop base B. Port replicator C. Docking station D. Mini PCIe dock

Docking station A Docking station is a device that a laptop can be plugged into that replicates common laptop ports, and may also have full-sized bays for PC desktop expansion cards and storage devices, such as hard drives and optical drives.

You have a user who needs to keep desktop devices such as a keyboard, monitor, and mouse permanently connected so that they can be used by an attached laptop. What type of device do you recommend them to use? 1. Print server 2. USB hub 3. Keyboard, video, mouse (KVM) switch 4. Docking station

Docking station A Docking station made specifically for its associated brand and model of laptop can host desktop components permanently regardless of whether the laptop is attached to the docking station. When laptop portability is not required, but instead use of the desktop components is the priority, attaching the laptop to the docking station makes such components available to the laptop without separately attaching each component.

Bill, a sales employee at your company often takes his work laptop back and forth between home and the office. Each time he gets home after work, he must set up his laptop all over again in his home office and connect several cords and cables just to get working. A solution that bill could use at his home office is_____. 1. docking station 2. tablet 3. smartphone 4. dual displays

Docking station With a docking station, all of the cables and cords are connected to one central device, and your laptop just slides on and off. This would let bill just "dock" his laptop when he get home from work and be ready to work in a matter of a seconds.

Choose all universally common items that are synced between a mobile device and a larger computer. 1. Configuration settings 2. Operating system files 3. Documents 4. Contacts

Documents Contacts Contact, email, and apps are commonly synchronized, in addition to pictures, music, videos, calendars, bookmarks, documents, location data, social media data, e-books, and passwords.

Edgar successfully replaced the display on a laptop (a toddler had taken a ballpoint pen to it), but the customer called back almost immediately complaining that his wireless didn't work. What could the problem be? 1. Edgar inadvertently disconnected the antenna from the Mini-PCIs 802.11 card 2. Edgar replaced the display with one without an internal antenna. 3. The problems are unrelated, so it could be anything. 4. Edgar failed to reconnect the antenna in the new display.

Edgar failed to reconnect the antenna in the new display. Wi-Fi unhappiness is caused by disconnected antenna.

Jeff is working late on an office project and, the batteries suddenly die in his wireless mouse he had connected to his laptop. He has never used the touchpad, but now that he is out of batteries, he does not have a choice. Jeff notices that he does not get any movement on the screen when he tried to use the touchpad. What does Jeff have to do to fix this issue? 1. Enable the touchpad 2. Make sure his wireless is turned on. 3. Adjust the screen orientation 4. Buy a new Laptop

Enable the touchpad Some people choose to disable the touchpad on their laptop and, instead, choose to use a wired or wireless mouse for movement. If you do this, remember to re-enable the touchpad by turning it on if you need to use it again. The icon and location for this function vary with the laptop's make and model.

What is the name the technology device that provides information about your location and can be used to navigate to a particular destination? 1. GPS device 2. smart camera 3. headset 4. e-reader

GPS device GPS technology uses satellites in space to pinpoint location data for you and transmit that back to your GPS device. This technology does demand a clear sky view to link up yo the satellites, so often signals can get lost in inclement weather.

Of the following devices, which one was the first commercial tablet computer in the marketplace? 1. GRiDPad 2. Microsoft Surface Pro 3. Tablet PC 4. iPAD

GRiDPad GRiDPad which is released in 1989 was the first commercial tablet. None of the the others were released until at least the year 2000.

Of the following type of accessories, which one would you recommend your friend to connect and configure to help the experience when she want to play a console-based game on her tablet? 1. Gamepad 2. Extra battery pack 3. AR headset 4. VR headset

Gamepad A game pad or gaming controller maybe a good accessory to have for game players. VR headsets could also be good, but only for certain games. An AR headset could also be good, but only for certain games. An AR headset isn't likely to assist in gaming. An extra battery could help expand the playing time, but it is not necessary if the tablet is plugged in.

What can government use to check your location at a particular as long as you're using your mobile device? 1. Geotracking 2. Google Earth 3. Authenticator applications 4. Multifactor authentication

Geotracking Geotracking can locate you and your GPS-equipped mobile device.

From which of the following stores can apps for Android-based smartphones and tablets be download? 1. Microsoft Store 2. App Store 3. Android Store 4. Google Play

Google play

You are enabling email on a mobile client. Which of the following is not a standard integrated commercial provider for email? A. iCloud B. Hotmail C. Yahoo Mail D. Exchange Online

Hotmail iCloud, Google/Inbox, Exchange Online Mail are for commercial email providers to be familiar with. Hotmail used to be commercial provider, but it no longer exits; It's now part of Outlook.com

PART 3 Email protocol that allows you to create folders on the email server is _____. 1. S/MIME 2. POP3 3. IMAP 4. SSL

IMAP Internet Message Access Protocol (IMAP) centralizes email at the server so that you see the same email messages and folders if you access your email from various devices, such as your laptop and phone. Folders are created on the server itself, not on the client.

You are looking for configuration information for a smartphone. The code that identifies the specific mobile user and their network is ____. 1. SEID 2. IMEI 3. ICCID 4. IMSI

IMSI The international mobile subscriber identity (IMSI) is a unique 15-digit identifier that describes a specific mobile user and their network. The international mobile equipment identity (IMEI) is a 15-digit serial number that is unique to each phone. The integrated circuit card identifier (ICCID) is an identifier for the SIM card. The secure element identifier (SEID) is a very long hexadecimal code that uniquely identifies the phone; it is used in security applications, NFC, and features like Apple Pay.

A user is concerned about security after setting up wireless communications on his tablet. The wireless communication method that has an operational range of about 1 meter and a viewing angle of about 30 degrees is______ 1. NFC 2. Bluetooth 3. IR 4. Wi-Fi

IR Infrared has an operational range of about 1 meter. NFC (Near filed communication) has maximum range about 10 centimeters. Wi-Fi depend on the standard, but it generally has range of 300 meters or more. Bluetooth Class 2 devices can sun at about 10 meters.

The primary advantage to adding more RAM to a laptop that uses shared memory is _______ (select the best answer) 1. None. Adding more RAM is pointless with systems that use shared memory. 2. Improved video performance 3. Improved battery life 4. Improved system performance

Improved system performance The primary benefit of adding more RAM to a laptop that uses shared memory is to improve overall system performance

Your manager tells you to substitute the inverter on a broken laptop. You will find this component_____. 1. In the display 2. Underneath the keyboard 3. Near the CPU 4. Next to the heat sink and fan

In the display You will find the inverter, which transforms DC power into AC power for an LCD backlight in the display.

You have to replace an LCD on a defective laptop. Choose all the components of an LCD. 1. Inverter 2. Backdrop 3.Wi-Fi card 4. Screen

Inverter Screen The inverter screen, and backlight are components of an LCD screen. LCD display units will also have a Wi-Fi antenna (not the card), webcam, and microphone. There is no backdrop component.

What best describes the job of an inverter in a laptop? 1. It changes the screen orientation when the laptop is rotated. 2. It converts DC power into AC power for the display backlight. 3. It converts AC power to DC power for the display backlight. It allows the laptop display to function in tablet mode.

It converts DC power to AC power for the display backlight. The laptop power supply converts AC power into DC power for the laptop's internal circularity. The display backlight, if used, needs AC power. **The inverter's job is to convert (invert) the DC power into AC power for the backlight.

Choose two good ideas when it comes to batteries. 1. Keep the contact clean by using alcohol and soft cloth. 2. Store them in the freezer if they will not be used for a long period of time. 3. Store them in a cool, dry place 4. Toss them in the garbage when they wear out.

Keep the contact clean by using alcohol and soft cloth. Store them in a cool, dry place

Laptop feature that allows you to illuminate the keyboard in areas that are dark or have little light is ___________. 1. Keyboard backlight 2. touchpad 3. screen brightness 4. Media options

Keyboard backlight The keyboard backlight can be configured to turn on automatically or turn off after a certain amount of time depending on the model of the laptop. This especially is useful when you have to press a key that you don't use often so that you can see where it is on the keyboard.

Display type that you will regularly find on a portable PC today is 1. Plasma 2. OLED 3. CRT 4. LCD

LCD

A display technology that creates images by shining a light through liquid crystal is? 1. OLED 2. LCD 3. fluorescent 4. LED

LCD LDCs (liquid crystal displays) work by shinning a backlight through liquid crystal to generate an image on the screen.

Matt, from sales, is back from vacation, but he cannot find his laptop when he gets to the office. He says he left his laptop sitting on his desk, powered off, and disconnected from the network. It appears the laptop has been stolen, and you call your boss to him the bad news. What may have prevented his laptop from being physically stolen? 1. enabling a BIOS password 2. leaving the laptop under his desk 3. turning it on Airplane Mode before leaving 4. laptop cable lock

Laptop cable lock Laptop cable locks will lock into place inside your laptop when you slide it in and attach it to the system board. Before locking it, you take the cable and loop it around a very sturdy object, such as a part of your desk. This will likely prevent it from being stolen because the thief now must also take the object that is tied around, or risk damaging the laptop.

Type of connector that is proprietary to Apple and can be plugged into your phone in any direction is _______ 1. Apple Pay 2. MacBook 3. micr USB 4. Lightning

Lightning The Lightning connector is only used on Apple devices . It provides for fast charging, and it does not have to be turned in a particular way to connect it to the charge port on your phone.

Type of battery that us the most commonly found in laptops produced today is 1. Lithium ion 2. nickels metal hybride 3. nickel cadmium 4. Duracell

Lithium ion These battery types are the most regularly used today inside laptops. Though they are popular, they so degrade over time and finally will need to be substituted with a new battery.

A user wants to attempt to make sure that their boss can't see where they are, based on tracking their iPhone. What should be disabled? 1. Airplane Mode 2. GPS 3. Location Services 4. Tracking Services

Location Services

The advantages of e-readers using E Ink over tablets are____ and _____ (Choose two). 1. Better screen solution 2. Longer battery life 3. Easier to read in bright light 4. More vivid colors

Longer battery life Easier to read in bright light E-reader that utilize electrophoretic ink (E Ink) have a longer battery life than tablets and are easier to read in bright light conditions. They don't have more vivid colors or better screen resolution.

Mary returned from a cruise to the Bahamas and got a bill from her cell phone company (Sprint) that was over 1000. In this situation, what could happened? 1. Marry's smartphone connected to the internet in the Bahamas via cell provider that wasn't Sprint. 2. Mary connected to the Internet with her smartphone using the cruise ship company Wi-Fi 3. Mary used her smartphone to do Internet gambling and Sprint frowns that activity

Marry's smartphone connected to the internet in the Bahamas via cell provider that wasn't Sprint. Bills after international trips are always reported in the currency of the country visited. When translated from Bahamian dollars to U.D. dollars, the amount is the same she normally pays.

Leonard just bought an extremely expensive comic book and paid for it using the stored credit card information on his smartphone. The technology he used to make transection is _____ 1. Bitlocker To Go 2. NFC 3. Swipe lock 4. Wi-Fi calling

NFC Near Field Communication (NFC) technology to buy his comic book. NFC can be used for payment transections through stored credit card information in mobile applications.

You are configuring wireless communication for some smartphones. Of the following wireless communication methods, which one has the shortest operational range? 1. IR 2. Bluetooth 3. Wi-Fi 4. NFC

NFC Near-filed communication, has a maximum range of about 10 cm.

The mobile device screen technology that uses no backlight is_____. 1. OLED 2. LCD 3. LED 4. BYOD

OLED OLED is the mobile device screen technology that uses no backlight.

A display technology that's works great for laptops, but can also be more expensive than alternatives is _________ 1. LED 2. OLED 3. fluorescent 4. IPS

OLED a great technology for displays that is pretty common with televisions and other mobile devices is OLED.

Cloud storage service that Microsoft provides for synchronizing files and photos is___. 1. OneDrive 2. MS drive 3. My Drive 4. iCloud

OneDrive Your Microsoft account involves free storage space (currently 5 GB) on their OnerDrive cloud storage service.

A mobile user is having cellular connectivity problems when roaming but not when near his home. He is told by his carrier that he has to update his settings. Off the following settings, which one does he most likely have to update? 1. IMEI 2. PRL 3. Baseband 4. PRI

PRL The mobile device will use the Preferred Roaming List (PRL) to access the proper cell phone tower when roaming. (PRI) The Product Release Instruction includes settings for configuration items on the device that are particular to the network that it's on. Baseband is relevant to all wireless communications. (IMEI) The international mobile equipment identity is s 15 digit serial number that is unique to each phone, and is not relevant to this issue.

A user complains that his 2-in-1 laptop screen does not suitably detect where he placed his finger on the screen. to resolve this issue, you should first _____. 1. Degauss the touch screen. 2. Replace the touch screen 3. Recalibrate the touchpad 4. Degauss the touchpad 5. Replace the touchpad 6. Recalibrate the touch screen

Recalibrate the touch screen You should first recalibrate the touch screen if it is not responding properly. If it continues to have problems, the screen may be defective and might have to be replaced. Degaussing is a process used on old CRT monitors and is not relevant to touch screens.

GPS component that is accountable for triangulation is ________ 1. All three combined 2. Satellites 3. Receiver 4. Ground control network

Receiver It's the receiver's job to carry out triangulation to determine its position based on data received from the satellites. Satellites sends signals to the GPS receiver to help it determine its location. The ground control network supervise the status of the satellite and signals strength.

What must you do to replace a wireless antenna in a laptop? 1. This cannot be done 2. Remove the extension slot cover on the bottom of the laptop. 3. Remove the screen 4. Remove the keyboard

Remove the screen The antenna for laptop Wi-Fi connections is located in the screen portion of the laptop. So, removing the screen (or at least the plastic frame parts) to access the antenna.

Steve complains that after upgrading the RAM, his aging Windows laptop still isn't snappy enough. To improve system performance, he might_____. 1. Replace the battery 2. Add more RAM 3. Replace the power supply 4. Replace the HDD with SSD.

Replace the HDD with an SSD To speed up the system, he might replace the HDD with an SSD.

Part 5 Jim likes his laptop but complains that his wireless seems slow compared to all the news laptops. On further inspection, you determine his laptop runs 802.11n. To improve his network connection speed, he can______________ 1. Replace the Mini-PCIe 802.11n card with an 802.11ac card. 2. Get a new laptop, because this one can't be upgraded. 3. Add more RAM. 4. Replace the display with one with a better antenna.

Replace the Mini-PCIe 803.11n card with an 802.11ac card. He can have the 802.11n NIC replaced with an 802.11ac NIC to improve his network connection speed.

You have to configure a mobile client to send encrypted emails. Standard that is used to encrypt and decrypt email messages on mobile devices is________ 1. S/MIME 2. TLS 3. SSL 4. IMAPS

S/MIME Secure Multipurpose Internet Mail Extensions The public key encryption standard used for encrypting and decrypting email is Secure/Multipurpose Internet Mail Extension. SSL and TLS can encrypt network traffic but not an email message. IMAP is an email protocol, but there is not IMAPS.

You need to configure email for a mobile client. His device has a setting referring to port 587. Mail protocol that is likely using this protocol is ______ 1. SMTP with SSL 2. SMTP with TLS 3. IMAP4 with SSL/TLS 4. POP3 with SSL/TLS

SMTP with TLS SMTP with TLS uses port 587 by default. POP3 with SSL/TLS uses port 995, while IMAP with SSL/TLS uses port 993. With SSL,SMTP uses port 465

The protocol used to transmit data in NFC peer-to-peer mode is called ______________. 1. SNEP 2. NDEF 3. LLCP 4. NFCP

SNEP NFC uses Simple NDEF Exchange Protocol (SNEP) in peer-to-peer mode. It's based on LLP (Logical Link Control Protocol).

You connect two Bluetooth devices that have been previously connected. The process that each device uses to verify the other's identity is called ____ 1. SSO 2. Synchronization 3. S/MIME 4. Pairing

SSO The devices verify each other's identities via mutual authentication for multiple services (SSO) Pairing is done for the primary connection. S/MIME is used to send and receive encrypted emails. Synchronization is used between a mobile device and desktop/laptop or the cloud.

You have a mobile touch screen device with a screen size of 11". What is the most likely classification of this device? 1. GPS 2. Phablet 3. Tablet 4. Samrtphone

Tablet

Regarding configuring email access on a mobile device, which of the following statements is true? 1. Most ports used for access are UDP ports. 2. The TCP ports used for configuring access are usually standard port numbers. 3. Most Internet mail services offer an Exchange option. 4. You must download third-party apps for connecting to email services

The TCP ports used for configuring access are usually standard port numbers. Mail access uses standard secure or insecure TCP ports, not UDP ports. Though exchange access to such mail services is not unheard of, it is exceedingly rare. Mobile devices tend to have email clients built-in.

Which feature of a touch screen device does a multi-touch refer to? 1. The ability to touch multiple parts of screen at once to provide input. 2. The ability to uses a stylus os a finger as input device 3. The ability for multiple people to use the touch screen device 4. The ability to touch the screen multiple times consecutively as part of the same input stream.

The ability to touch multiple parts of screen at once to provide input. Multi-touch simply means that the touch screen can accept various inputs from different parts of the screen at the same time. This allows for functionality such as pinch to zoom. It could mean that many people are using the touch screen at once, but it does not have to mean that.

What could the problem be when Rafael gets a tech call from user with brand new laptop complaining that working on it was causing headaches? 1. The laptop uses an LED display in power saving mode 2. The laptop uses plasma display 3. The laptop uses an LED display in full power mode 4. The laptop uses a CRT display

The laptop uses an LED display in power saving mode

What could the problem be when Rafael gets a tech call from a user with a brand new laptop complaining that working on it was causing headaches? 1. The laptop uses an LED display in power-saving mode 2. The laptop uses an LED display in full power mode 3. the laptop uses a Cat display 4 The laptop uses a plasma display

The laptop uses an LED display in power saving mode. A side effect of dimming on some lower - and LED monitors is flickers.

PART 4 While you are giving a seminar to new technicians on replacing laptop hard drives, a student asks what the difference between laptop hard drives and desktop hard drives is. What do you tell them? 1. Laptop hard drives are solid-state, whereas desktop hard drives have spinning platters. 2. Laptop hard drives require a separate power connection, whereas desktop hard drives are powered through the drive interface. 3. Laptop hard drives use completely different standards from those used by desktop hard drives for communication with the host. 4. The most common form factor for laptop hard drives is smaller than that of desktop hard drive.

The most common form factor for laptop hard drives is smaller than that of desktop hard drive.

What best describes an IMEI? 1. The code used for NFC pay applications. 2. The carrier code. 3. The phone's serial number. 4. The description of the user and mobile network.

The phone's serial number. The international mobile equipment identity (IMEI) is a 15-digit serial number that is unique to each phone. The international mobile subscriber identity (IMSI) is a unique 15-digit identifier that describes a particular mobile user and their network. The secure element identifier (SEID) is an extremely long hexadecimal code that uniquely identifies the phone; it is used in security applications, NFC, and features like Apple Pay.

A user has requested a laptop memory upgrade. The technician tries to put in new memory, but the memory module is barely too wide for the slot. What is the most likely scenario? 1. The technician is try trying to install DDR3 into a motherboard with DDR4 slots. 2. The technician is trying to install DIMMs into SODIMM slots. 3. The technician is trying to install DDR4 into motherboard with DDR3 slots 4. The technician is trying to install MicroDIMMs into SODIMM slots.

The technician is trying to install DDR4 into motherboard with DDR3 slots. Laptops use SODIMMs (or possibly MicroDIMMs), which are much smaller than standard DIMMs used in desktops. DDR2 and DDR3 SODIMMs are 67.6 millimeters wide, whereas DDR4 SODIMMs are 69.6 mm wide. It's likely that the technician has DDR4 SODIMMs and the motherboard support DDR3 SODIMMs.

What is the process by which the processor slows down to conserve power officially called? 1. Throttling 2. Underclocking 3. Disengaging 4. Cooling

Throttling การควบคุมปริมาณ CPU throttling is commonly used to automatically slow down the computer when possible to use less energy and conserve battery, especially in laptops. CPU throttling can also be adjusted manually to make the system quieter, because the fan can then rum slower. CPUs do not perform underclocking, cooling, or disengaging.

John has a high-resolution image on his iPad of his 2-year-old son and the family dog. The image initially displays smaller than the screen, so he wants to zoom in to get the details of his son's expression. What gesture can he use to accomplish this task is _______. 1. Long-press on the image and select zoom from the pop-up menu. 2. Tap the picture with his index finger on his son's face. 3. Touch his son's face on the screen with his thumb and finger, then pinch outward to scroll in. 4. Click the mouse in the middle of the picture to select it, then use the scroll wheel on the mouse to zoom in.

Touch his son's face on the screen with his thumb and finger, then pinch outward to scroll in. To accomplish that task, John can touch his son's face on the screen with his thumb and finger then pinch outward to zoom in.

A user complaints that while he is typing on his laptop, his mouse cursor randomly jumps to different places on the screen. Of the following devices, which one might you disable to prevent this form happening? 1. Mouse 2. Touchpad 3. Trackball 4. Point stick

Touchpad Disabling the touchpad should prevent this from happening because the touchpad sits below the keyboard, where a user's palm may rest when he is typing. The contact may result in the mouse cursor appearing to jump on the screen.

Types of connections that can be used to synchronize a mobile device to a desktop is _______ 1. USB cable, Bluetooth, or Wi-Fi 2. WIFI only 3. Bluetooth only 4 USB cable only

USB cable, Bluetooth, or Wi-Fi

Because most laptops are becoming smaller, they are beginning to be produced without optical drives. Type of accessory that can be used in place of an onboard optical drive is ______ 1. Thunderbolt adapter 2. a touchpad 3. external SATA drive 4. USB optical drive

USB optical drive This is becoming more common every day. As laptop manufacturers work to generate smaller form factors, they have to finally eliminate some of the connections on the computer. A USB optical drive plugs into the USB port and provides a way to utilize optical media.

Type of adapter that you could plug into your laptop to provide an additional port for an ethernet connection is _______ . 1. DVI to HDMI adapter 2. USB to RJ11 dongle 3. USB to RJ45 dongle 4. HDMI to VGA adapter

USB to RJ45 dongle USB to RJ45 dongle is the type of adapter that plugs into the USB port on your device and can be used to plug in an extra physical ethernet cable for a second network connection.

Recently, there has been a string of hardware thefts in your office building. What should you recommend your users implement ti help avoid this problem? 1. Use a docking station 2. Use a cable lock 3. Enable GPS tracking 4. Use the screensaver lock.

Use a cable lock

Which of the following information do you need to connect an Android-based tablet to an IMAP account? 1. POP3 server DNS Fbill 2. User name password 3. User name, password, sending and receiving server address 4. Exchange server name, user name, and password

User name, password, sending and receiving server addresses. You'll need a user name and password and the sending and receiving server addresses in order to connect an Android-based tablet to IMAP account.

You are sitting in a coffee shop that offers WiFI. You want to utilize their WiFi to access the Internet, but you are concerned about someone eavesdropping on this insecure connection. The technology that you utilize to prevent eavesdropping is _________. 1. VPN 2. WEP 3. Bluetooth 4. WPA2

VPN. To prevent eavesdropping, you can use a virtual private network (VPN) that creates a secure tunnel that helps encrypts data between your device and the VPN server.

PART 1 You are explaining various connection types to new corporate smartphones and tablet users. What best describes the concept of tethering? 1. When a cellular device uses another device's WiFi connection to get on the internet 2. When a WiFi device uses another device's Bluetooth connection to get on the Internet 3. When a WiFi device uses another device's cellular connection to get on the Internet 4. When a Bluetooth device uses another device's WiFi connection to get on the Internet

When a WiFi device uses another device's cellular connection to get on the Internet When a Wi-Fi enabled device attaches to a cellular device to get the Internet, it is called tethering. The cellular device is commonly called a mobile hotspot.

You need to enable clients to synchronize their mobile devices to their laptops. Choose all common connection types to enable laptop synchronization. 1. Bluetooth 2. Tethering 3. Cellular 4. Wi-Fi 5. USB

Wi-Fi USB Wi-Fi and USB are the two most common connection types for synchronization to a laptop. Cellular and Bluetooth are not used for laptop synchronization. Tethering is when a laptop or other device is granted cellular network access by connecting to a mobile device, such as a smartphone.

You are sitting in a coffee shop and using the public wireless network. Suddenly you notice suspicious activity on your laptop. Of the following laptop features, which one should you use? 1. Wi-Fi function key 2. Laptop Lock 3. Cellular function key 4. Bluetooth function key

Wi-Fi function key Your best bet is to turn off your wireless connection at once in order to sever the tie between your laptop and the public network. You can do that by using the Wi-Fi function key. Cellular and Bluetooth are different wireless connections. A laptop Lock prevents a device from being physically stolen.

When airplane mode is switched on, which of the following feature is commonly disabled? 1. Bluetooth 2. Wi-Fi 3. Settings app 4. Cellular 5. Lock Screen

WiFi, Cellular Cellular and Wi-Fi are all disabled when airplane mode is switched on. It does not affect the opening of any other apps or the Lock Screen.

Which of the following is an instance of Single Sign-on? 1 You log in to your Google account, and you have access to multiple google services without having to log in to each service separately. 2. You log in to your laptop and can then access all applications on your laptop without having to log in again. 3. You log in to your Apple account once and then you do not have to log in again until the next day. 4. You log in to your email on your laptop and then you can later access email from your phone.

You log in to your Google account, and you have access to multiple google services without having to log in to each service separately. Single Sign-On (SSO) Provides access to various service after logging in once, without having to log in to each service separately.

A friend asks you why she would never disable cellular data networking. What is not a valid reason to disable cellular data networking? 1. You have access to reliable WiFi signal. 2. Your phone call are going out over your carrier's cellular network 3. You are about to download an update to your phone 4. You have limited amount of data in your monthly plan

Your phone calls are going out over your carries' cellular network. Whenever you have a trustworthy Wi-Fi signal available, which you do pay for "as you go," you should feel free to disable your cellular connection to data networking. The wireless network is often faster and does not cost you anything to use. If data networking works better when you leave the cellular network available as a fallback, you can choose to disable it only for certain large downloads load or disable it completely until the download is complete. Phone calls will continue to be sent over the cellular network. This does not imply that your data is not using an available Wi-Fi connection. Therefore, unless you are particularly susceptible to the situation or understand that data is going out over your cell connect to, you might not have to disable the cellular data-networking feature.

Types of data that the Chrome browser can synchronize between mobile device is ______ 1. bookmarks and file 2. bookmarks and passwords 3. files and passwords 4. music and videos

bookmarks and password Chrome browser can synchronize bookmarks and passwords between mobile device so that you can access and log in to website without having to type in URLs and login credentials. Synchronization allows you to have the same bookmarks and passwords on any device.

The type of mobile device that was designed to be able to read books on the go is ____ 1. e-reader 2. smartphone 3. tablet 4. phablet

e-reader E-reader was made with books reader as their main target customers, letting them download electronic books wirelessly while on the go. It's lighter than carrying a physical book around, and is often cheaper to buy an electronic copy of the book as well

iPhone version that introduced the Lightning connector is __________ 1. iPhone5 2. iPhone 4 3. iPhone 6 4. iPhone 8

iPhone 5 The first iPhone that use the Lightning connector is the iPhone 5. All newer iPhones use it as well

Part of a computer that is used with older display technology to convert DC power to AC power is _______. 1. converter 2. digitizer 3. VGA 4. inverter

inverter An inverter is used with older technology to convert the DC power inside your computer into AC power that can be used for displays that use CCFL (cold cathode fluorescent lamps).

The type of memory that allows you to add storage space to your mobile phone, but cannot be used on an Apple device is ______ 1. microSD card 2. SSD 3. the special memory unit (SMU) 4. USB card

microSD card You can increase the storage space of your mobile phone by using MicroSD cards . These are currently not available on Apple devices.

Paul is having a problem with his new work laptop. He let his children play on the laptop when he went home yesterday after work, and ever since then, the display has been showing up much darker, making it hard to read. To fix this issue, what can Paul try adjusting on his laptop? 1. Keyboard Backlight 2. take it off airplane mode 3. screen orientation 4. screen brightness

screen brightness

Type of mobile device that is mainly used to help track how many steps you walked during the day is ______ 1. smart watch 2. My Fitness Pal 3. fitness monitor 4. smart phone

smart watch fitness monitor

Bob has connected his smartphone to the USB port on his laptop. He is using the phone's cellular connection to connect his laptop to the Internet. Alice is using a WiFi connection to Bob's phone to access the internet. Bob's phone is ______ to his laptop and is acting as a______. 1. tethered, hotspot 2. synchronized, server 3. paired, hotspot 4. tethered, server

tethered, hotspot Setting up a phone as a hotspot lets other devices utilize the phone's cellular Internet connection. The other devices are able to connect to the hotspot using Wi-Fi or by tethering the the phone to the device.

The aim of the power converter on your laptop charger is _______ 1. to provide voltage reading for the power coming out of the power outlet 2. to convert the DC power from the wall to the AC power that the laptop can use 3. to convert the AC power from the wall to the DC power that the laptop can use 4. to give your laptop battery a power boost

to convert the AC power from the wall to the DC power that the laptop can use. The power supply inside a traditional desktop enables the conversion from AC power to DC power that your computer uses. Because of the compact size of a laptop, the laptop charger comes with its own converter, which let you convert to DC power externally.

The operating system that is used by Apple Watch is ______ 1. AppleOS 2. iOS 3. macOS 4. watchOS

watchOS watchOS is a new operating system created by Apple.