ACCT_DR_Ch1

________ can lead to changes in goals, strategies, and the ways decision alternatives are identified, and the range of information collected when making predictions, and can lead to changes in managers. A) Learning B) Performance C) Accounting D) Recording E) Costs

A) Learning

Which of the following is not true about a managerial accountant that links rewards to performance? A) Not used to motivate managers. B) Allows companies to charge premium prices. C) Should only be based on financial information. D) Recognizes managers for a well-done job. E) Rewards managers by salary, bonuses, and performance

A) Not used to motivate managers.

Management accounting: A) focuses on measuring, analyzing, and reporting financial and nonfinancial information to help managers estimate future revenue, costs, and other measures to forecast activities and formulate strategies to increase the competitive advantage of the organization. B) financial-information purpose is to communicate organization's financial position to investors, banks, regulators, and suppliers. C) focus and emphasis is on past-oriented reports. D) rules of measurement reporting require financial statements to be prepared in accordance of GAAP. E) behavioral information primarily reports economic events, but also influences behavior because manager's compensation is often based on reported financial data.

A) focuses on measuring, analyzing, and reporting financial and nonfinancial information to help managers estimate future revenue, costs, and other measures to forecast activities and formulate strategies to increase the competitive advantage of the organization.

Included in the ________ ________ is the function of analyzing, reporting, and accounting for resources spent in different marketing channels. A) marketing function B) distribution function C) process function D) planning function E) production function

A) marketing function

To lower costs and increase efficiency at Nike, the decision makers moved its operations to China and Mexico. This is known as: A) outsourcing. B) managing. C) controlling. D) developing. E) implementing.

A) outsourcing.

When managers generate and experiment with ideas related to new products, services or processes. this is: A) research and development. B) design of products and processes. C) production. D) marketing. E) distribution.

A) research and development.

The cost-benefit approach helps managers make certain economic decisions about purchasing new software, or the decision to keep an old software package. In making such decisions, senior managers keep ________ and ________ considerations in mind. A) technical; behavioral B) vacation; benefit C) non-cost; non-technical D) technical; non-behavioral E) none of these are true

A) technical; behavioral

The ________ ________ contains six primary business functions in modern organizations. A) value chain B) design chain C) product chain D) production chain E) organizational chain

A) value chain

A recent Performance Report from Baker's Chocolate Factory revealed the budgeted amount of chocolate crisps was 1,000; and, they actually sold 900 chocolate crisps. Compute the difference. Was the difference favorable or unfavorable? A) 100; favorable B) 100; unfavorable C) 110; favorable D) 110; unfavorable E) 111; favorable

B) 100; unfavorable

A manager at Best Buy had a television advertising expense in 2013. The company is required to report the expense to external shareholders. According to GAAP, when is the manager at Best Buy required to show the expense? A) 2012 B) 2013 C) 2014 D) 2015 E) 2016

B) 2013 (must be immediate)

The managers at Apple are successful because they offer consumers unique and different products. Which strategy do they use to attract and retain customers? A) A cost leadership strategy. B) A product differentiation strategy. C) A low-cost leadership strategy. D) A low-product leadership strategy. E) That is what they do, there is no strategy.

B) A product differentiation strategy.

________ comprises the actions that implement the planning decisions, deciding how to evaluate performance, and providing feedback and learning to help future decision making. A) Ethics B) Control C) Planning D) Financial accounting E) Management accounting

B) Control

The act that requires CEOs and CFOs to certify that their financial statements fairly represent the results of operations is the: A) Taft Hartley Act. B) Uniform Electronics Act. C) Jumpstart our Business Act. D) United States Justice Act. E) Sarbanes Oxley Act.

E) Sarbanes Oxley Act.

Management accountants work closely with other managers to develop strategies. Which of the following is not a source of competitive advantage they share to develop those strategies? A) Share company interdepartmental costs at meetings. B) Share productivity reports. C) Share best practices at meetings so other managers learn new and innovative strategies. D) Share and understand the efficiency advantage relative to their competitors. E) Share only time to attend luncheons and meetings, but never discuss interdepartmental information.

E) Share only time to attend luncheons and meetings, but never discuss interdepartmental information.

A manager can install a budgeting system to replace the old accounting system and to develop formal planning methods. Which of the following is not a correct statement or benefit of implementing the new budgeting system to trace costs? A) It compels managers to plan ahead. B) It compares actual to budgeted information. C) Managers learn and take action to make different decisions to improve firm performance. D) Managers can take corrective action with information discovered from budgeting. E) Time spent on implementing budgeting process is always easy to quantify

E) Time spent on implementing budgeting process is always easy to quantify

Planning: A) is the band range of relevant activity level or volume in which there is a specific relationship between the level of activity or volume and the cost in question. B) occurs when purchase materials and components are converted into various finished goods. C) is the band or range of normal activity level or volume in which there is a specific relationship between the level of activity or volume and the cost in question. D) is a general term that encompasses tracing direct costs to a cost object and allocating indirect costs to a cost object. E) comprises taking actions that implement the planning decisions, deciding how to evaluate performance, and providing feedback and learning to help future decision making

E) comprises taking actions that implement the planning decisions, deciding how to evaluate performance, and providing feedback and learning to help future decision making

Users of management accounting information include: A) banks. B) investors. C) suppliers. D) regulators. E) managers of the organization

E) managers of the organization

T/F In reference to behavioral and technical considerations, it is fair to say that technical considerations do not help managers make wise economic decisions

FALSE (DOES help managers make wise decisions)

T/F There is no difference in the goals of financial accounting and management accounting

FALSE (financial and management accounting have very different goals)

T/F The informal relationships in organizations between friends and other managers are not important when managers attempt to implement their decisions.

FALSE (informal relationships are very important)

T/F Management accountants do not work in teams because they are not a business partner at the firm

FALSE (must work well in teams)

T/F The planning and control activities are never flexible enough so managers cannot seize sudden opportunities unforeseen at the time the plan is formulated

FALSE (planning and controlling MUST be flexible enough so managers CAN seize sudden opportunities)

T/F Financial accounting reports financial information to internal parties.

FALSE (reports to external parties)

T/F An organization that provides external reporting to shareholders is not required to show a television advertising cost as an expense for the product in the income statement in the year that those costs are incurred

FALSE (required to report the cost the year they are incurred)

T/F Successful strategy implementation only requires value-chain and supply-chain analysis to support long-term value.

FALSE (requires more than just the value-chain and supply-chain analysis)

T/F The only guideline that helps management accountants provide the most value to their company in strategic and operational decision making is the cost-benefit approach.

FALSE (there are multiple guidelines)

T/F Successful management accountants only possess one skill and that is their ability to communicate in the organization

FALSE (they possess many skills)

Discuss the major differences between management accounting and financial accounting

Management accounting is typically used by internal employees while financial accounting is typically used by external parties

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of customer order forms

Marketing

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of free food mailed to promote sales of a new organic food product

Marketing

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of paper used in display at national trade show

Marketing

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of paper used to manufacture books

Production

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of the wood used to manufacture paper

Production

Research & Development, Design, Production, Marketing, Distribution, or Customer Service labor cost of workers in the construction plant

Production

Research & Development, Design, Production, Marketing, Distribution, or Customer Service salary of the management scientists attempting to find another source of information technology

Research and Development

T/F A cost concept is typically used for the external reporting purpose of accounting and may not be an appropriate concept for the internal or routine reporting to managers

TRUE

T/F Although modern controllers have line authority over only their own departments, the modern concept of controllership maintains that the controller affects the entire company.

TRUE

T/F Companies feel pressure to reduce costs as a result of increased global competition

TRUE

T/F Competitive information serves as a benchmark

TRUE

T/F In reference to value-chain analysis, design of products and processes includes the detailed planning, engineering, and testing of products and processes

TRUE

T/F Management accounting information helps managers calculate a target cost for the product's selling price by subtracting the operating income per unit of product that the company desires to earn from the sale of the product [target price].

TRUE

T/F Managers use management accounting information to develop, communicate, and implement strategy

TRUE

T/F One of the five steps in the decision-making process is to obtain information

TRUE

T/F Regional controllers have a functional responsibility to the corporate controller to align accounting policies and practices

TRUE

T/F The best-designed strategies and the best-developed capabilities are useless unless they are effectively executed.

TRUE

T/F The main purpose of an organizational chart is to show the formal reporting relationships at an organization

TRUE

T/F The most important functions in the value-chain analysis that managers use to please consumers include research and development (R&D), the design of products and processes, production, marketing, distribution and customer service.

TRUE

T/F The number one planning tool when implementing strategy is a budget

TRUE

T/F The purpose of information in financial accounting is to communicate the organization's financial position to investors, banks, regulators, and other outside parties

TRUE

T/F The term strategy describes how an organization will compete and it describes the opportunities that managers should pursue

TRUE

T/F When managers track the costs that are incurred in each value-chain category, their goal is to ensure the profitability of the organization

TRUE

Define strategy

The organization's strategy describes how it will compete in the marketplace

In order, list the five steps in the decision-making process

(1) Identify the problem and uncertainties; (2) Obtain information; (3) Make predictions about the future; (4) Make decisions by choosing among the alternatives; (5) Implement the decision, evaluate performance, and learn

Which of the following is not a way for a company to improve customer response time? A) An increase in capacity of bottleneck operations. B) Decrease in response time to consumer requests. C) Faster delivery procedures. D) Produce the product quicker. E) Effective management accounting information.

B) Decrease in response time to consumer requests.

________ is primarily a human activity that should focus on encouraging individuals to do their jobs better. A) Reporting B) Management C) Functioning D) Doing E) Learning

B) Management

________ ________ measures, analyzes and reports financial information and nonfinancial information that helps managers make decisions to fulfill the goals of an organization. A) Financial Accounting B) Management Accounting C) Cost Accounting D) Cost Management E) Account Auditing

B) Management Accounting

An Enterprise Resource Planning (ERP) system is: A) a cost-management system that specifically focuses on strategic issues. B) a single database that collects data and feeds it into applications that support each of the company's business activities, such as purchasing, production, distribution, and sales. C) a sequence of business functions in which customer usefulness is added to products. D) a strategy that integrates people and technology in all business functions to deepen relationships with customers, partners, and distributors. E) an integrated philosophy of management for continuously improving the quality of products and processes.

B) a single database that collects data and feeds it into applications that support each of the company's business activities, such as purchasing, production, distribution, and sales.

The comparison of ________ performance to ________ performance, this is known as the control or postdecision role of information. A) low; high B) actual; budgeted C) real; superficial D) known; unknown E) new; existing

B) actual; budgeted

The ________ is the financial executive primarily responsible for management accounting and financial accounting. A) treasurer B) controller C) manager D) COO (Chief Operating Officer) E) CIO (Chief Information Officer

B) controller

The strategy that integrates people and technology in all business functions to enhance relationships with customers, partners, and distributors is: A) supply-chain analysis. B) customer relationship management. C) value-chain analysis. D) continuous quality improvement. E) cost leadership.

B) customer relationship management.

Financial accounting: A) focuses on reporting financial information to managers of the organization. B) financial statements must comply with Generally Accepted Accounting Principles (GAAP). C) focus and emphasis is on future-oriented reports. D) rules of measurement are internal measures and reports do not have to follow GAAP, but are based on cost-benefit analysis. E) behavioral implications are designed primarily to influence the behavior of managers and other employees.

B) financial statements must comply with Generally Accepted Accounting Principles (GAAP).

Line management: A) is also known as staff management. B) is directly responsible for achieving the goals of the organization. C) is never responsible for achieving the goals of the organization. D) is not responsible for achieving the financial goals of the organization because that is the job of the CFO. E) never have organizational goals to achieve

B) is directly responsible for achieving the goals of the organization.

The ________ function is the function of analyzing, reporting, and accounting for those resources spent in different marketing channels; while the ________ function includes the human resource management function of training front-line workers. A) distribution; marketing B) marketing; production C) customer service; distribution D) marketing; customer service E) production; customer service

B) marketing; production

The time it takes for companies to develop new products and services and bring them to market is: A) delay. B) new-product development time. C) distribution time. D) important dimension. E) increased pace.

B) new-product development time.

Financial accounting managers are more concerned about: A) future-oriented budgets. B) past-oriented reports. C) reports that do not follow GAPP. D) reports that are based on cost-benefit analysis. E) utilizing information to help managers make decisions to achieve organizational goals.

B) past-oriented reports.

A recent Performance Report from Baker's Chocolate Factory revealed that there were budgeted revenues in October, 2012, of $2,000,000; and, the actual revenues were $2,110,000. Is the difference favorable or unfavorable? A) $1.05; favorable B) $1.05; unfavorable C) $110,000 favorable D) $110,000 unfavorable E) $4,110,000; favorable

C) $110,000 favorable

Which of the following is not a way that a manager at a manufacturing firm can improve the performance level in the organization? A) A focus on the value-chain. B) A focus on supply-chain operations. C) A focus only on budgeting to improve all performance levels in the organization. D) A focus on customer service and the distribution channels to enhance operations. E) A focus on marketing strategies to develop new products and services.

C) A focus only on budgeting to improve all performance levels in the organization.

Which of the following statements concerning an organization's strategy is not true? A) A strategy specifies how an organization matches its own capabilities with the opportunities in the marketplace to accomplish its objectives. B) Management accountants provide input to help managers formulate strategy. C) A good strategy will always overcome poor implementation. D) Businesses usually follow one of two broad strategies: (1) offering a quality product at a low price, and (2) offering a unique product or service priced higher than the competition. E) None of these are true.

C) A good strategy will always overcome poor implementation.

Some managerial accountants at companies choose to focus on a product differentiation strategy. Which of the following is not a characteristic of this strategy? A) Offer unique products. B) Offer different services. C) Offer lower-priced products or services. D) Offer less-popular products or services. E) Offer higher-priced products or services.

C) Offer lower-priced products or services.

The managers at Vanguard follow a cost leadership strategy. Which of the following is a characteristic of their strategy? A) Provide consumers unique products. B) Provide consumers different products. C) Provide consumers quality products or services at low prices by effective cost management. D) Products are higher priced and less popular products or services than their competitors. E) Provide budgets versus strategies and make more money by charging higher prices.

C) Provide consumers quality products or services at low prices by effective cost management.

The term used to describe the concept that includes providing financial information for reports to managers and shareholders, and oversight to the overall operations of the accounting system is: A) internal audit. B) external audit. C) controllership. D) treasury. E) funding.

C) controllership.

Processing orders and shipping products or services to customers is: A) marketing. B) production. C) distribution. D) research and development. E) design of products and processes.

C) distribution.

Sustainability: A) is the development of employment opportunities to decrease the national job deficit. B) is a political term that corporate controllers use only at global manufacturing operations when they refer to ethical standards of production. C) is the development and implementation of strategies to achieve long-term financial, social, and environmental performance. D) is a technique that is used only when the organization outsources operations in global operations. E) is a step in the decision-making process that managers only use to enhance ethical standards in their organizations.

C) is the development and implementation of strategies to achieve long-term financial, social, and environmental performance.

When workers underperform, behavioral considerations suggest: A) managers write up the workers immediately. B) managers send written reports that highlight their underperformance. C) managers discuss with workers ways to improve performance actions. D) managers should terminate the employee without taking other actions. E) managers should ignore the underperformance and go on with business

C) managers discuss with workers ways to improve performance actions.

The Sarbanes-Oxley Act authorizes the Public Company Accounting Oversight Board to: A) permit audit firms to provide tax services to audit clients. B) permit audit firms to provide consulting services to audit clients. C) oversee, review, and investigate the work of the auditors. D) permit audit firms to provide other advisory services to audit clients. E) avoid the oversight, review, and investigation of auditors

C) oversee, review, and investigate the work of the auditors.

Managers use management accounting information to do all of the following exceptManagers use management accounting information to do all of the following except: A) collect. B) analyze. C) perform. D) categorize. E) summarize.

C) perform.

The ________ ________ is an administration function that includes the human resource management function of training front-line workers. A) design function B) distribution function C) production function D) marketing function E) customer service function

C) production function

List and discuss the two broad strategies that managers use to achieve organizational goals.

Cost leadership strategy and product differentiation strategy

Research & Development, Design, Production, Marketing, Distribution, or Customer Service bonus paid to a person with a 80% satisfaction rating in handling customers with complaints

Customer Service

________ have a behavioral affect by motivating and rewarding employees for achieving organizational goals. A) Costs B) Controls C) Technologies D) Budgets E) Distributions

D) Budgets

Which of the following is an example of an accountant that does not adhere to special ethical obligation? A) Ensure tough ethical standards at the organization. B) Criminal penalties to managers that do not follow ethical standards. C) Criminal penalties to employees that do not follow ethical standards. D) Failure to provide a process for employees to report violations of illegal acts. E) Ensures that the CFO certifies that the financial statements fairly represent the results of operations.

D) Failure to provide a process for employees to report violations of illegal acts.

Managers make cost management decisions to increase the value of products and services they provide to customers and to achieve organizational goals. Which of the following is not an example of an effective cost management decision? A) The decision to enter a new market. B) A decision to change the design of a product. C) The decision to implement new organizational processes. D) Information and the accounting systems themselves. E) Decisions to use the information from accounting systems.

D) Information and the accounting systems themselves.

Trader Joe's is known for delivering unique products to consumers at reasonable prices. Which of the following is not one of the strategies they use to attract and retain consumers? A) Delivers unique products at reasonable prices. B) Offers low-cost, high-end staples to attract and retain consumers. C) Minimize cost to attract and retain consumers with brand items. D) Maximize cost to attract and retain consumers with brand items. E) Implements precise, just-in-time ordering with daily distribution trips.

D) Maximize cost to attract and retain consumers with brand items.

Which of the following is not an ethical behavior of Practitioner's of Management Accounting and Financial Managers? A) Maintains an appropriate level of professional expertise by continually developing knowledge and skills. B) Performs professional duties in accordance with relevant laws, regulations, and technical standards. C) Provides decision support information and recommendations that are accurate, clear, concise, and timely. D) Permits the executives to accept bribes to award supply contracts to foreign firms. E) Ensures that all employees understand that value is quickly destroyed by unethical behavior in other countries.

D) Permits the executives to accept bribes to award supply contracts to foreign firms.

Which of the following is not a true statement about a manager that utilizes the cost-benefit approach? A) Senior managers could spend resources if the expected benefits to the company exceed the expected costs. B) Senior managers can compare the expected benefits to the expected costs associated with a project. C) Senior managers can compare the expected benefits, exercise judgment, and make decisions when they use this approach. D) Senior managers are unable to compare the expected benefits to the expected costs associated with a project. E) Senior managers should spend resources if the expected benefits to the company exceed the expected costs.

D) Senior managers are unable to compare the expected benefits to the expected costs associated with a project.

How do managers calculate a target cost for the selling price of a product? A) Add net sales to gross sales. B) Subtract net sales from the cost. C) Subtract the operating cost per unit of the product. D) Subtract the operating income per unit of target product. E) Add the net sales to the operating income per unit and subtract costs

D) Subtract the operating income per unit of target product.

Which of the following is true about the modern concept of controllership? A) The controller does not affect the entire company. B) Has no influence on employee behavior. C) Does not attend meetings with other managers. D) The controller affects the entire company. E) Does not exert a force that impels line managers toward better decisions

D) The controller affects the entire company.

A budget: A) is the qualitative expression of a proposed plan of action by management. B) is the band range of relevant activity level or volume in which there is a specific relationship between the level of activity or volume and the cost in question. C) occurs when purchase materials and components are converted into various finished goods. D) is a benchmark against which actual performance can be prepared. E) comprises taking actions that implement the planning decisions, deciding how to evaluate performance, and providing feedback and learning to help future decision making.

D) is a benchmark against which actual performance can be prepared.

Organization charts: A) do not show reporting relationships. B) show informal reporting relationships. C) are never understood, and they are never written. D) show formal reporting relationships. E) are understood, but never written

D) show formal reporting relationships.

Strategic cost management describes cost management that: A) is not consistent with organizational goals. B) does not relate to ethical practices. C) has no focus on the organization. D) specifically focuses on strategic issues. E) does not specifically focus on strategic issues.

D) specifically focuses on strategic issues.

A ________ is used to specify how a managerial accountant at an organization matches the capabilities with opportunities in the marketplace to accomplish their objectives. It also helps managers gain a competitive advantage at their company. A) goal B) ethic C) focus D) strategy E) production

D) strategy

The term used to describe the oversight in banking and short- and long-term financing, investments, and cash management is: A) risk management. B) internal audit. C) controllership. D) treasury. E) funding.

D) treasury.

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of refining the package size to specific dress sizes so that a standard-sized box is filled to capacity

Design

Research & Development, Design, Production, Marketing, Distribution, or Customer Service cost of paper used in packing cartons to ship books

Distribution

Research & Development, Design, Production, Marketing, Distribution, or Customer Service depreciation of trucks used to transport books to college bookstores

Distribution

Research & Development, Design, Production, Marketing, Distribution, or Customer Service transportation costs for shipping products to retail outlets

Distribution

Which of the following is not a standard of ethical professional practice as outlined by the Institute of Management Accountants? A) Principles. B) Standards. C) Competence. D) Confidence. E) Illegal acts.

E) Illegal acts.

Which of the following is not true about the five-step decision making process? A) Identifies the problems and uncertainties. B) Obtains information. C) Makes predictions about the future. D) Helps managers make decisions. E) Managers cannot evaluate performances or learn

E) Managers cannot evaluate performances or learn

Which of the following is not one of the six primary business functions that managerial accountants use to create value for their customers? A) Research and development (R&D). B) Design of products and processes. C) Production and marketing. D) Distribution and customer service. E) Profit focus versus customer service

E) Profit focus versus customer service

Which of the following is not a key success factor that managerial accountants use to promote sustainability in their organizations? A) Cost. B) Efficiency. C) Quality. D) Time. E) Relevance.

E) Relevance.