Agile Stakeholder Management Quiz
One of the key stakeholders on the agile project has asked to be shown what work has been completed. What agile tool would best display this to the key stakeholder? Burndown chart Velocity chart Burnup chart Work chart
Burnup chart The burnup chart will visually display work that has been completed on the project.
During what level of Tuchman's letter should the agile project manager be directing the team? Forming Storming Norming Performing
Forming During the foreman stage the project manager should be directing the team on what should be done on the project.
The agile project manager has just been assigned a new project. What should the project manager do first when trying to engage the stakeholders? Understand your communication preferences. Understand what communication technologies are available Identify the stakeholders Have a stakeholders meeting
Identify the stakeholders The first step in managing stakeholders is to identify them. It is only then will the project manager be able to meet with them and understand their communication requirements.
What can the agile project manager use in the agile charter as a brief way to describe the goals of the project? Project description Iteration description Deliverable description Project tweet
Project tweet The project tweet will describe the project goal in 140 characters or less.
Agile project teams should have fewer than __________ members. 5 10 12 14
12 The agile project teams should remain small and have fewer than 12 members.
According to the cost constructive model, the people factor is how many more times costly than tools and processes. 10 11 12 3
12 The cost-constructive model has a people factor score of 33 and a tools and processes score of three. It scores people 11 times more than tools and processes.
What should the agile project manager implement to encourage team members to experiment with new processes and methods? A safe place for experiments A strict change control process for experiments A team review for experiments There should be no experiments when a project is executed
A safe place for experiments A safe place for experiments will allow the project team to try new methods and encourage them to learn new techniques and processes.
Being an agile project manager requires an individual to understand how others are feeling and be able to influence them. What critical soft skills must the project manager have to have to do this? Facilitation Active listening Negotiation Emotional intelligence
Emotional intelligence Emotional intelligence is the skill to identify, assess, and influence the emotions of ourselves and others around us.
During a meeting with the agile project team, the project manager is concerned that communications between the team and the customers are causing conflicts and disagreements. What communication method to the project manager suggests? More frequent phone conversations More frequent face-to-face conversations More frequent email conversations to keep a written track of the conversation More frequent paper conversations to keep track of the written conversation
More frequent face-to-face conversations In agile, face-to-face conversation is known to be more effective and engaging.
What does the Ha mean in the Shu-Ha-Ri Model of Skill Mastery? Obey the rules Move away from the rules Create your own rules Don't follow the rules
Move away from the rules The Ha in Shu-Ha-Ri Model of Skill Mastery means to be moving away from the rules.
Two team members were conversing about how to fix a particular function. One team member overheard this conversation and can fix their function without asking for help. What does this illustrate? Tacit knowledge Osmotic communication Common communication Low-tech communication
Osmotic communication Osmotic communication occurs when information flows among team members during everyday conversations.
The agile manifesto states individuals and interactions over what? Processes and tools Processes and methods Documentation Following a plan
Processes and tools The agile manifesto values individuals and interactions over processes and tools.
The agile project manager has met one of the key stakeholders to understand how that stakeholder would define the release's success. What collaboration game can best be played? Speedboat Prune the product tree Information success gathered Remembered the future
Remembered the future Remembered the future is a collaboration game that allows stakeholders to imagine that an upcoming release was successful and to look back on what made it successful. This will allow stakeholders to define the success criteria for the release.
The agile project manager is trying to teach project team members about agile methods. What is a major concern the project manager has about team members and agile? Resistant to agile methods Communicating Engagement Use of high-tech, low touch tools
Resistant to agile methods Concerns about agile often include the project team being resistant to agile methods.
The team is conducting a brainstorming session in which their paths in a token around, and who has the token can speak. What brainstorming method is this? Quiet writing Round Robin Free-for-all Token passing
Round Robin Round Robin brainstorming is done when you pass a token around to ensure everyone will have a chance to speak
When building an agile project team, is it important for the project manager to ensure the agile team is? Self-organizing Staffed with team members with specialized skills Computer savvy and able to use the latest in technology Able to communicate through the use of technology
Self-organizing The characteristics of an agile team should be self-organizing and directing while preferring low-tech, high-touch tools. The agile team should also be generalizing specialists that can share work.
Two team members have gotten into an argument, leading to a physical altercation between them. What is the first step that must be done immediately? Separate them Understand what led to this Have them explain your points of views Speak to other team members to understand what happened
Separate them When managing team members with a conflict level of five: world war, the best first step would be to separate them so there is no more physical harm.
The agile project manager has noticed a need for more communication among the team members due to the geographical boundaries that separate the team members. What would be the best approach for the project manager to take to resolve this? Set up a co-location. Ask team members to restrict the use of telephones Ask team members to use more virtual meetings Required the use of Kanban
Set up a co-location One of the best methods to ensure effective communication with team members is to set up a co-location. Although co-locations can be difficult with geographical boundaries that could be set up virtually.
Stakeholder engagement is one of the keys to the success of an agile project. What can the agile project manager do to keep them engaged throughout the project? Short iteration and releases with the most valuable features Long iterations and releases with few features Long iterations and releases with the most valuable features Short iterations and releases every six months
Short iteration and releases with the most valuable features Short iterations and releases with the most valuable features will keep stakeholders consistently involved in the project by having them in the Sprint review meeting and the release planning.
The negotiation between the team members and the outside consultants has broken down, and the two sides cannot agree. Which of the following could have led to this? There was room for give-and-take on both sides There was no room for give-and-take on both sides Two team members were willing to give They allowed everyone to investigate the options and trade-offs
There was no room for give-and-take on both sides Good negotiations will allow everyone to investigate the options and trade-offs. It's most effective when interactions between people are positive and there is room for give-and-take.
