Apex Learning 5.2.2 Quiz Review CCR

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What is a characteristic of someone with a strong work ethic?

Ability to prioritize

Why do companies want employees who have good public-speaking skills?

Because they know how to represent the company in a positive manner

Which is a characteristic of a person with integrity?

Has a strong knowledge of one's job and company

Which of the following is a question you should ask yourself when solving a problem?

How does it make me feel?

Your boss has asked you to e-mail a client to let her know that the company will be late in delivering a report she's requested. Which of the following is the appropriate way to let her know?

I regret to inform you that we will be unable to deliver the report as scheduled.

Which of the following is not a characteristic of someone who shows initiative?

Is happy maintaining his or her current positionpaying attention to detail.

Which of the following qualifies as a teamwork skill?

Listening

Which is not a characteristic of a strong work ethic?

Making excuses

What is one reason it is important to be able to write well in the workplace?

To write reports and e-mails your boss understands

Your boss has asked you to deliver a project sooner than expected. An appropriate response would be:

Yes, sir / ma'am.

People who have strong time-management skills have the ability to:

avoid distractions.

Every time you are asked to work with others, you are being asked to:

be a part of a team

All of the following are examples of integrity:

being a positive role model, taking accountability for actions, being honest.

When it comes to problem solving, it is important to:

define the problem you are attempting to solve.

All of the following are steps to help you be a good problem solver

defining the problem, observing your thoughts and emotions, creating solutions.

People who pay attention to detail:

follow procedures precisely.

All of the following represent appropriate speech in the workplace:

good pronunciation, no use of slang or swear words, use of correct grammar.

The ability to consistently meet deadlines is an example of a(n) ______.

strong work ethic

What is the final step in solving a problem?

taking action

Individuals who cannot prioritize their tasks often lack _____ skills.

time-management

In a team, when you communicate good ideas without expecting credit, you are:

sharing.

A boss gives her employee a list of seven tasks to complete within the week. The employee makes a list of the most important tasks and gives himself a specific amount of time to accomplish each one. This employee has a(n) _____.

strong work ethic

Employees who keep themselves up to date on company news and continually learn new aspects of their job show _____.

integrity

Your boss notices an error in a report your team worked on. You recognize the error was yours, and you tell him. This is an example of:

integrity

All of the following are characteristics of professional behavior:

integrity, strong work ethic, appropriate speech.

All of the following are good strategies for time management

keeping a detailed calendar, prioritizing, and avoiding procrastination.

Checking and rechecking work for mistakes is an example of:

paying attention to detail.

Setting an instant goal when you are faced with a problem is a step in:

problem solving.

On a job search, strong writing skills are important when preparing a _____ and a cover letter.

résumé

Most problems can be solved by following a:

set of steps


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