Apex Learning 5.2.2 Quiz Review CCR
What is a characteristic of someone with a strong work ethic?
Ability to prioritize
Why do companies want employees who have good public-speaking skills?
Because they know how to represent the company in a positive manner
Which is a characteristic of a person with integrity?
Has a strong knowledge of one's job and company
Which of the following is a question you should ask yourself when solving a problem?
How does it make me feel?
Your boss has asked you to e-mail a client to let her know that the company will be late in delivering a report she's requested. Which of the following is the appropriate way to let her know?
I regret to inform you that we will be unable to deliver the report as scheduled.
Which of the following is not a characteristic of someone who shows initiative?
Is happy maintaining his or her current positionpaying attention to detail.
Which of the following qualifies as a teamwork skill?
Listening
Which is not a characteristic of a strong work ethic?
Making excuses
What is one reason it is important to be able to write well in the workplace?
To write reports and e-mails your boss understands
Your boss has asked you to deliver a project sooner than expected. An appropriate response would be:
Yes, sir / ma'am.
People who have strong time-management skills have the ability to:
avoid distractions.
Every time you are asked to work with others, you are being asked to:
be a part of a team
All of the following are examples of integrity:
being a positive role model, taking accountability for actions, being honest.
When it comes to problem solving, it is important to:
define the problem you are attempting to solve.
All of the following are steps to help you be a good problem solver
defining the problem, observing your thoughts and emotions, creating solutions.
People who pay attention to detail:
follow procedures precisely.
All of the following represent appropriate speech in the workplace:
good pronunciation, no use of slang or swear words, use of correct grammar.
The ability to consistently meet deadlines is an example of a(n) ______.
strong work ethic
What is the final step in solving a problem?
taking action
Individuals who cannot prioritize their tasks often lack _____ skills.
time-management
In a team, when you communicate good ideas without expecting credit, you are:
sharing.
A boss gives her employee a list of seven tasks to complete within the week. The employee makes a list of the most important tasks and gives himself a specific amount of time to accomplish each one. This employee has a(n) _____.
strong work ethic
Employees who keep themselves up to date on company news and continually learn new aspects of their job show _____.
integrity
Your boss notices an error in a report your team worked on. You recognize the error was yours, and you tell him. This is an example of:
integrity
All of the following are characteristics of professional behavior:
integrity, strong work ethic, appropriate speech.
All of the following are good strategies for time management
keeping a detailed calendar, prioritizing, and avoiding procrastination.
Checking and rechecking work for mistakes is an example of:
paying attention to detail.
Setting an instant goal when you are faced with a problem is a step in:
problem solving.
On a job search, strong writing skills are important when preparing a _____ and a cover letter.
résumé
Most problems can be solved by following a:
set of steps
