Article 2: What Makes A Leader?

What were Goleman's thoughts regarding the balance between IQ, TQ, and EQ?

Of course leaders need IQ and TQ. But previously, EQ was considered a nice to have, but for the sake of performance it is a need to have aspect. "Every businessperson knows a story about a highly intelligent, highly skilled executive who was promoted into a leadership posi- tion only to fail at the job. And they also know a story about someone with solid—but not extraordinary—intellectual abilities and technical skills who was promoted into a similar position and then soared."

What are the three intelligences humans possess according to Daniel Goleman?

1. Technical (Niched implicit/explicity knowledge) 2. Intellectual (Ability to solve problems) 3. Emotional (Ability to handle one's own and others emotions)

Define the Motivation component of Emotional Intelligence

Being driven to achieve for the sake of achievement

Define the Empathy component of Emotional Intelligence

Considering others' feelings, especially when making decisions

Define the Self-regulation component of Emotional Intelligence

Controlling or redirecting disruptive emotions and impulses

Define the Self-awareness component of Emotional Intelligence

Knowing one's emotions, strengths, weaknesses, drives, values, and goals and their impact on other

Define the Social Skills component of Emotional Intelligence

Managing relationships to move people in desired directions

Name the five components of Emotional Intelligence

SSMES Self-awareness Self Regulation Motivation Empathy Social Skills

Describe the "Idea in Brief" fro m Daniel Goleman's article "What Makes a Good Leader"?

What distinguishes great leaders from merely good ones? It isn't IQ or technical skills, says Daniel Goleman. It's emotional intelligence: a group of five skills that enable the best leaders to maximize their own and their followers' performance. When se- nior managers at one company had a criti- cal mass of EI capabilities, their divisions outperformed yearly earnings goals by 20%.

Can Emotional Intelligence Be Learned?

Yes Emotional intelligence can be learned. The process is not easy. It takes time and, most of all, commitment.