Basic Communication core

What is an important practice in writing to avoid errors that can cost time and money?

Be accurate

To make sure your points are understood in an email you can

Copy supporting documents into the email

An important attribute of an effective speaker is the ability to

Explain complex topics and make them simple and easy to understand

When communicating on the job, you should.

Maintain eye contact and take notes.

With email, nonverable communication is lost and your message must be carefully composed to avoid being

Misinterpretation by the recipients

When reading instructions or a series of steps, you should

Read the directions completely

Special features n books that help you locate information include

Table of context, indexes, and glosseries

When listening to instructions, the best way to make sure you get all the information is to

Take notes, ask questions, and repeat a summery of the information.

If you do not understand what a speaker is saying you should

ask the speaker questions for clarification

Talking on the phone infront of a co worker, supervisors, and customers is

rude and unprofessional