Basic Communication core
What is an important practice in writing to avoid errors that can cost time and money?
Be accurate
To make sure your points are understood in an email you can
Copy supporting documents into the email
An important attribute of an effective speaker is the ability to
Explain complex topics and make them simple and easy to understand
When communicating on the job, you should.
Maintain eye contact and take notes.
With email, nonverable communication is lost and your message must be carefully composed to avoid being
Misinterpretation by the recipients
When reading instructions or a series of steps, you should
Read the directions completely
Special features n books that help you locate information include
Table of context, indexes, and glosseries
When listening to instructions, the best way to make sure you get all the information is to
Take notes, ask questions, and repeat a summery of the information.
If you do not understand what a speaker is saying you should
ask the speaker questions for clarification
Talking on the phone infront of a co worker, supervisors, and customers is
rude and unprofessional