BCIS 1305: Chapter 2 Quiz Questions

A static process uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously. Managers constantly attempt to optimize static process. Which of the following are examples of static processes? 1. Payroll 2. Managing layoffs 3. Calculating taxes 4. Creating financial statements 5. Changing order levels

1. Payroll 3. Calculating taxes 4. Creating financial statements

A static process uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously. Managers constantly attempt to optimize static process. Which of the following are examples of static processes? 1. Changing order levels 2. Calculating taxes 3. Managing layoffs 4. Payroll 5. Creating financial statements

2. Calculating taxes 4. Payroll 5. Creating financial statements

A dynamic process is continuously changing and provides business solutions to ever-changing business operations. As the business and its strategies change, so do the dynamic processes. Which of the following are examples of dynamic processes? 1. Running payroll 2. Calculating taxes for sales reports 3. Changing order levels based on currency rates 4. Managing layoffs of employees 5. Canceling business travel due to extreme weather

3. Changing order levels based on currency rates 4. Managing layoffs of employees 5. Canceling business travel due to extreme weather

What is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation, and insight? A. Executive Information System (EIS) B. Transaction Processing System (TPS) C. Managerial Support System (MSS)

A. Executive Information System (EIS)

What is the manipulation of information to create business intelligence in support of strategic decision-making? A. Online Analytical Processing (OLAP) B. Online Transactional Processing (OLTP)

A. Online Analytical Processing (OLAP)

What is the difference between the As-Is process model and the To-Be process model? A. The As-Is process model begins with what the process problem is, and the To-Be process model displays how the problem will be solved. B. The process models are not related. C. Both process models determine when to solve the problem. D. The As-Is process model begins with where to implement the solution, and the To-Be process model displays why the problem needs to be fixed.

A. The As-Is process model begins with what the process problem is, and the To-Be process model displays how the problem will be solved.

What is a pie chart? A. a type of graph in which a circle is divided into sectors that each represents a proportion of the whole B. a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent C. a graphical display of data using bars of different heights; it is similar to a bar chart, but a histogram groups numbers into ranges D. a small, embedded line graph that illustrates a single trend

A. a type of graph in which a circle is divided into sectors that each represents a proportion of the whole

What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint? A. Business-facing processes B. Business process model C. Business process patent

B. Business process model

What is continuously changing and provides business solutions to ever-changing business operations? A. Virtual Process B. Dynamic Process C. Static Process D. Business Process

B. Dynamic Process

A common mistake that many managers make is focusing on only one type of metrics because they are easier to measure. Which type of metrics do they focus on? A. Effectiveness MIS metrics B. Efficiency MIS metrics C. return on investment D. market share

B. Efficiency MIS metrics

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn? A. Dark learning B. Machine learning C. Deep learning D. Artificial learning

B. Machine learning

A(n) ______ process model is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint. A. supplier B. business C. industry D. product E. customer

B. business

______ data encompasses all organizational data, and its primary purpose is to support the performance of managerial analysis or semi-structured decisions. A. Organizational B. Transactional C. Analytical D. Informational

C. Analytical

What simulates human thinking and behavior, such as the ability to reason and learn, focusing on three cognitive skills - learning, reasoning, and self-correction? A. Algorithm B. Black box algorithm C. Artificial intelligence

C. Artificial intelligence

Select the system that models information using OLAP, which provides assistance in evaluating and choosing among different courses of action? A. Transactional Processing System B. Executive Information System C. Decision Support System

C. Decision Support System

What is the automation of existing manual and paper-based processes and workflows to a digital format? A. Workflow control systems B. Workflow C. Digitization

C. Digitization

______ documents are the original transaction record. A. Decision B. Project C. Source

C. Source

Which type of process uses a constant, systematic approach in an attempt to improve business effectiveness and efficiency continuously? A. Dynamic process B. Business process C. Static process D. Virtual process

C. Static process

Which of the following is NOT a type of machine learning? A. Supervised machine learning B. Unsupervised machine learning C. Transfer machine learning D. Business process machine learning

D. Business process machine learning

______ -facing processes are invisible to the external customer but essential to the effective management of the business. A. Business B. Sales C. Strategy D. Customer

A. Business

What are invisible to the external customer but essential to the effective management of the business? A. Business-facing processes B. Customer-facing processes

A. Business-facing processes

______ is the automation of existing manual and paper-based processes and workflows to a digital format. A. Digitization B. Operational C. Workflow

A. Digitization

With machine learning, machines are able to act without human programs detailing how to perform tasks. A. True B. False

A. True

A(n) Blank______ information system is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation, and insight. A. executive B. managerial C. informational D. operational

A. executive

What are semi-dynamic, semi-routine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements? A. operational business processes B. managerial business processes C. strategic business processes D. success business processes

B. managerial business processes

Which of the following represents the structure of a typical organization? A. flat line B. pyramid C. circle D. cube

B. pyramid

What is a histogram? A. a type of graph in which a circle is divided into sectors that each represents a proportion of the whole B. a chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent C. a graphical display of data using bars of different heights that groups numbers into ranges D. a small embedded line graph that illustrates a single trend

C. a graphical display of data using bars of different heights that groups numbers into ranges

Artificial ______ simulates human thinking and behavior, such as the ability to reason and learn, focusing on three cognitive skills - learning, reasoning, and self-correction. A. algorithm B. transformation C. intelligence

C. intelligence

What type of decision is the following: What was the difference between forecasted sales and actual sales for the last three years in Europe? A. operational decision B. managerial decision C. strategic decision D. benchmark decision

C. strategic decision

______-facing processes result in a product or service received by an organization's external customer. A. Operation B. Stakeholder C. Business D. Customer

D. Customer

What is the basic business system that serves the operational level (analysts) and assists in making structured decisions? A. Transaction Processing System (TPS) B. Business Intelligence System (BIS) C. Executive Information System (EIS) D. Enterprise Resource Planning System (ERPS)

A. Transaction Processing System (TPS)

Which term is used to describe the ease with which people perform transactions and/or find information? A. usability B. customer satisfaction C. financial D. conversion rates

A. usability

What results in a product or service received by an organization's external customer? A. Business-facing processes B. Customer-facing processes

B. Customer-facing processes