BT-11: Ch. 4 Quiz

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Which one of the following statements does NOT fit with the advantages of working with only one manager.

Working for only one manager gains business contacts from only that source.

Effectiveness means

producing a definite or desired result.

If another co-worker has filed a document where you can access it if needed, it allows you to

--copy the document in case of an emergency so both you and your supervisor will be able to access it. --None of the above

Which one of the following statements is NOT true of a tickler file?

Can be used for actual documents-in-progress to be processed by specific dates

Which one of the following statements is NOT true about gaining a better understanding of procrastination?

Asking yourself whether you can break a project into smaller segments

Which example below shows one's preference to time management according to their culture?

Both A and B

Which one of the following statements best describes a way to balance your workload?

Determine what preparation you can make in advance.

A pending file is commonly purchased as a set of folders for 12 months and 31 days.

False

Improving procedures, streamlining policies, and being creative about solving problems are the sole responsibility of the manager.

False

In organizing your workstation, use the surface of your desk as a storage space.

False

Many management consultants agree that if you make a weekly plan, you will leave your office with the satisfaction that each day will be productive.

False

To produce acceptable work on the first try, ask your supervisor to review your work before you submit it.

False

Which one of these categories does NOT fit in assigning priorities to work tasks?

None of the above

Which one of the following statements defines time management?

Organizing and sequencing the priority tasks so they are accomplished in an efficient manner

Which one of the following statements best describes a Gantt chart?

Provides a graphical visualization of a project that displays each task as a horizontal bar

Which of the following statements is the most appropriate to define the quality management approach to business?

Requires organizations to eliminate wasteful practices, redesign business methods, and adopt a focused approach to managing quality for customers, employees, and leaders

Fax cover sheets are often a waste of paper.

True

Frequently, it is NOT the situation that causes stress but how a person reacts to it and what he or she does about it

True

If the most critical parts of an assignment are the ones that require other people, begin your preparation with the segments of the work that involves others.

True

If you are a perfectionist, you may be avoiding a simple task because of your working style.

True

It is possible to be effective without being efficient.

True

Making the best use of your effort, materials, and time is seen as the key to the success of the Total Quality approach.

True

Self-management means you focus on achieving the goals and objectives by a given deadline and in order of priority.

True

Simultaneous-task workers are interested in achieving their results through their relationships.

True

The foundation of continuous improvement is built on the participation of the people closest to the work.

True

Whether office professionals work for one manager or multiple managers, they must always group related isolated tasks to reduce the time consumed in changing from one unrelated task to another.

True

Asking the question, "Why am I constantly putting things off?" is a sign of

All of the above

In some instances, people delay taking action in the face of deadlines because they rationalize by saying

All of the above

You will be rewarded when you stay with a task until it is completed by

All of the above.

Things you might put in a tickler file include

Any of the above


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