BT-11: Ch. 4 Quiz
Which one of the following statements does NOT fit with the advantages of working with only one manager.
Working for only one manager gains business contacts from only that source.
Effectiveness means
producing a definite or desired result.
If another co-worker has filed a document where you can access it if needed, it allows you to
--copy the document in case of an emergency so both you and your supervisor will be able to access it. --None of the above
Which one of the following statements is NOT true of a tickler file?
Can be used for actual documents-in-progress to be processed by specific dates
Which one of the following statements is NOT true about gaining a better understanding of procrastination?
Asking yourself whether you can break a project into smaller segments
Which example below shows one's preference to time management according to their culture?
Both A and B
Which one of the following statements best describes a way to balance your workload?
Determine what preparation you can make in advance.
A pending file is commonly purchased as a set of folders for 12 months and 31 days.
False
Improving procedures, streamlining policies, and being creative about solving problems are the sole responsibility of the manager.
False
In organizing your workstation, use the surface of your desk as a storage space.
False
Many management consultants agree that if you make a weekly plan, you will leave your office with the satisfaction that each day will be productive.
False
To produce acceptable work on the first try, ask your supervisor to review your work before you submit it.
False
Which one of these categories does NOT fit in assigning priorities to work tasks?
None of the above
Which one of the following statements defines time management?
Organizing and sequencing the priority tasks so they are accomplished in an efficient manner
Which one of the following statements best describes a Gantt chart?
Provides a graphical visualization of a project that displays each task as a horizontal bar
Which of the following statements is the most appropriate to define the quality management approach to business?
Requires organizations to eliminate wasteful practices, redesign business methods, and adopt a focused approach to managing quality for customers, employees, and leaders
Fax cover sheets are often a waste of paper.
True
Frequently, it is NOT the situation that causes stress but how a person reacts to it and what he or she does about it
True
If the most critical parts of an assignment are the ones that require other people, begin your preparation with the segments of the work that involves others.
True
If you are a perfectionist, you may be avoiding a simple task because of your working style.
True
It is possible to be effective without being efficient.
True
Making the best use of your effort, materials, and time is seen as the key to the success of the Total Quality approach.
True
Self-management means you focus on achieving the goals and objectives by a given deadline and in order of priority.
True
Simultaneous-task workers are interested in achieving their results through their relationships.
True
The foundation of continuous improvement is built on the participation of the people closest to the work.
True
Whether office professionals work for one manager or multiple managers, they must always group related isolated tasks to reduce the time consumed in changing from one unrelated task to another.
True
Asking the question, "Why am I constantly putting things off?" is a sign of
All of the above
In some instances, people delay taking action in the face of deadlines because they rationalize by saying
All of the above
You will be rewarded when you stay with a task until it is completed by
All of the above.
Things you might put in a tickler file include
Any of the above
