BUS 100 chpt 9
Mass production focuses on producing
A limited variety of products
The Deming cycle is
A quality control method geared toward finding errors before they happen
What are the first 2 steps used in PERT
Analyzing and sequencing tasks, estimating time for tasks
The production process that puts components
Assembly
What is the acronym used for the system of production that uses computers to design products?
CAD (Computer Aided Design)
Computers are used in the manufacturing of products when _____ it is employed?
CAM (Computer Aided Manufacturing)
Can accommodate changes and design or demand
Cellular or modular layout
What are quality-of-life issues that must be considered by companies when choosing a facility
Climate, crime, schools
What process requires long production runs that turn out finished goods overtime
Continuous process
Goal of Operations Management
Create a good experience for the customer, keep operations running efficiently
PERT charts allow managers to identify the ___ ____ of a project by illustrating the sequence of tasks that takes the longest to complete
Critical path
Integration of all functions into one software program in order to manage operations and inventory in a firm is known as
Enterprise resource planning
Scheduling work operations at site of end product as in home building
Fixed position layout
A collection of the best practices for managing an organizations impact on the environment is
ISO 14001
A firm wishing to go global should consider passing _____ ______ standards in order to demonstrate a commitment to best practices in terms of impacting the environment to international businesses
ISO 14001
International quality management assurance standards
ISO 9001
When production runs are short and machines are frequently change to make different products, which process is being used for production
Intermittent process
Half the human effort, half the defects, 1/3 the engineering effort, and half the floor space with 90% less inventory are characteristics of?
Lean Manufacturing
The production of goods using less of everything
Lean manufacturing
Tailoring products to meet the needs of individual customers is referred to as?
Mass Customization
The type of production that does not concern itself with customer preferences, but instead focus is on making a large number of a few products is called?
Mass Production
The basic premise of "just in time" inventory is
Minimum inventory is kept on hand
"Time to market "decisions involve
Moving product quickly to customers at the lowest cost
ISO is not part of the government, but is it Federation of
National standards bodies
Converting and transforming resources into goods and services in business is referred to as
Operations management
A manager responsible for producing products, and delivering them on time, on a budget, and to specifications is likely an
Operations manager
Serving different customers with different needs
Process layout
When operations serve different customers with differing needs an intermittent _____ _____ should be used in production
Process layout
Used to produce large quantities of a few
Product or assembly layout
The creation of finished goods and services using land, labor, capital, entrepreneurship, and knowledge
Production
Finding the highest quality material resources, the best suppliers, and then negotiating the best prices are all responsibilities of someone in a
Purchasing role
Whenever reduces errors before and after delivery to the customer and this delivers what the customer wants, the firm is said to exemplify
Quality
A modern Quality Control standard that allows for 3.4 defects per 1 million opportunities is called
Six Sigma quality
Send managers choose to monitor all phases of the production process to ensure that quality is built in from the beginning. these managers are using
Statistical quality control
A modular Layout is used in production when
Teams of workers produce complex units of a product
Developing countries are providing new markets for companies that can provide them with needed
Technology, goods, services
Facility layout depends greatly on
The processes that are to be performed
What does the production process add to materials
Value and utility
Benefits of enterprise resource planning
Any department can see the status of an order at any time shorter time legs between orders and payments and less staff required to process orders
I'm producing large quantities of a few types of product an ____ ____ layout should be used
Assembly-line
In the past, quality control inspections were conducted
At the end of the production line
What is an advantage related to conducting quality control throughout production instead of at the end of the production line
Finding defects prior to completion saves expensive resources
When machines are programmed to do multiple tasks in order to produce a variety of products, a firm is said to be employing?
Flexible manufacturing
Using sales forecasts to make sure needed parts and materials are available at the right time and place using a computer-based operations management system is
Materials requirement planning (MRP)
Technology allows employees to work from home, which is also known as
Telecommuting
Benefits of a telecommuting
First dependence on locating your sources of labor firms may choose less expensive locations employees are in touch with the company and customers right from home
Choosing facility location has become more flexible for both companies in employees to the use of ______ such as texting, teleconferencing, cell phones, and email
Information technology
Less dependence on locating near sources of labor, A firms ability to choose less expensive locations, and having employees who are in touch with the company from home are all considered the primary benefits of
Telecommuting