BUS 100 chpt 9

Mass production focuses on producing

A limited variety of products

The Deming cycle is

A quality control method geared toward finding errors before they happen

What are the first 2 steps used in PERT

Analyzing and sequencing tasks, estimating time for tasks

The production process that puts components

Assembly

What is the acronym used for the system of production that uses computers to design products?

CAD (Computer Aided Design)

Computers are used in the manufacturing of products when _____ it is employed?

CAM (Computer Aided Manufacturing)

Can accommodate changes and design or demand

Cellular or modular layout

What are quality-of-life issues that must be considered by companies when choosing a facility

Climate, crime, schools

What process requires long production runs that turn out finished goods overtime

Continuous process

Goal of Operations Management

Create a good experience for the customer, keep operations running efficiently

PERT charts allow managers to identify the ___ ____ of a project by illustrating the sequence of tasks that takes the longest to complete

Critical path

Integration of all functions into one software program in order to manage operations and inventory in a firm is known as

Enterprise resource planning

Scheduling work operations at site of end product as in home building

Fixed position layout

A collection of the best practices for managing an organizations impact on the environment is

ISO 14001

A firm wishing to go global should consider passing _____ ______ standards in order to demonstrate a commitment to best practices in terms of impacting the environment to international businesses

ISO 14001

International quality management assurance standards

ISO 9001

When production runs are short and machines are frequently change to make different products, which process is being used for production

Intermittent process

Half the human effort, half the defects, 1/3 the engineering effort, and half the floor space with 90% less inventory are characteristics of?

Lean Manufacturing

The production of goods using less of everything

Lean manufacturing

Tailoring products to meet the needs of individual customers is referred to as?

Mass Customization

The type of production that does not concern itself with customer preferences, but instead focus is on making a large number of a few products is called?

Mass Production

The basic premise of "just in time" inventory is

Minimum inventory is kept on hand

"Time to market "decisions involve

Moving product quickly to customers at the lowest cost

ISO is not part of the government, but is it Federation of

National standards bodies

Converting and transforming resources into goods and services in business is referred to as

Operations management

A manager responsible for producing products, and delivering them on time, on a budget, and to specifications is likely an

Operations manager

Serving different customers with different needs

Process layout

When operations serve different customers with differing needs an intermittent _____ _____ should be used in production

Process layout

Used to produce large quantities of a few

Product or assembly layout

The creation of finished goods and services using land, labor, capital, entrepreneurship, and knowledge

Production

Finding the highest quality material resources, the best suppliers, and then negotiating the best prices are all responsibilities of someone in a

Purchasing role

Whenever reduces errors before and after delivery to the customer and this delivers what the customer wants, the firm is said to exemplify

Quality

A modern Quality Control standard that allows for 3.4 defects per 1 million opportunities is called

Six Sigma quality

Send managers choose to monitor all phases of the production process to ensure that quality is built in from the beginning. these managers are using

Statistical quality control

A modular Layout is used in production when

Teams of workers produce complex units of a product

Developing countries are providing new markets for companies that can provide them with needed

Technology, goods, services

Facility layout depends greatly on

The processes that are to be performed

What does the production process add to materials

Value and utility

Benefits of enterprise resource planning

Any department can see the status of an order at any time shorter time legs between orders and payments and less staff required to process orders

I'm producing large quantities of a few types of product an ____ ____ layout should be used

Assembly-line

In the past, quality control inspections were conducted

At the end of the production line

What is an advantage related to conducting quality control throughout production instead of at the end of the production line

Finding defects prior to completion saves expensive resources

When machines are programmed to do multiple tasks in order to produce a variety of products, a firm is said to be employing?

Flexible manufacturing

Using sales forecasts to make sure needed parts and materials are available at the right time and place using a computer-based operations management system is

Materials requirement planning (MRP)

Technology allows employees to work from home, which is also known as

Telecommuting

Benefits of a telecommuting

First dependence on locating your sources of labor firms may choose less expensive locations employees are in touch with the company and customers right from home

Choosing facility location has become more flexible for both companies in employees to the use of ______ such as texting, teleconferencing, cell phones, and email

Information technology

Less dependence on locating near sources of labor, A firms ability to choose less expensive locations, and having employees who are in touch with the company from home are all considered the primary benefits of

Telecommuting