BUSAD 274 Chp. 1 Interactives

The human resources department is like a business within the company, which provides what three product lines?

- Business partner services -administrative services and transactions -strategic partner services

The HR department is involved in establishing and administering personnel policies related to which of the following? (Select all that apply)

- hiring -benefits -promotions -discipline

The human resources department is like a business within the company, which provides what three product lines?

- strategic partner services -business partner services -administrative services and transactions

Select the categories that are part of the HR success competencies.

-business acumen -relationship management - ethical practice

The government has established laws and regulations regarding the treatment of employees in which of the following areas? (Select all that apply)

-employee safety -employee pay and benefits -employee privacy -job security

Supervisors are apt to be directly involved in which activities related to human resources? (Select all that apply)

-recommendation of pay increases -performance appraisals -employee training - job analysis and design

How does the HR function maintain positive employee relations?

-sending out a company newsletter - preparing employee handbooks

All of the following are areas in which supervisors have responsibilities related to HR functions EXCEPT

overall direction of the company

Of the following, which plays the most important role in employee motivation, especially when linked to the individual's or group's achievements?

pay and benefits

Making sure that the activities of employees match the organization's goals is called _____.

performance management

The human resource department maintains positive employee relations by

preparing employee handbooks and company newsletters.

Which of the following is NOT an ethical principle used by successful companies?

putting company needs first

Human resource management requires careful and discreet _____.

record keeping

The process by which an organization seeks applicants for potential employment is called ______.

recruitment

What is the process by which a company seeks applicants for potential employment?

recruitment

The right of freedom of conscience means that individuals have the right to

refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms.

Which basic right states that people have the right to refuse to do what violates their moral beliefs, as long as these beliefs reflect commonly accepted norms?

right of freedom of coscience

Which of the following is an important element to ensure that HR professionals keep careful and discreet records?

sensitivity to employee privacy

The Society for Human Resource Management (SHRM) has identified nine categories of skills associated with success that it calls HR _______ competencies.

success

A firm is practicing ___________ if it is able to make a profit without depleting any of its resources, including employees, natural resources, and the support of the surrounding community.

sustainability

An organization's ability to profit without depleting any of its resources is called

sustainability

When a firm is better than competitors at something and is able to stay better at it over a length of time, it has _____.

sustainable competitive advantage

Ethics are

the fundamental principles of right and wrong.

If an organization wanted to provide a way for employees to enhance their knowledge, skills, and abilities, it would provide for employee ________and _______.

training/ development

True or false: Pay and benefits play an important role in motivating employees.

true

What is evidenced-based HR?

using data to show how hr affects the company's performance

What is performance management?

The process of ensuring that employees' activities and outputs match the organizations goals.

Organizations provide ways for employees to expand their knowledge or refine their skills through which of the following?

Training and development

Trevor is tasked with obtaining detailed information about the jobs in his organization. He is performing a job _______.

annalysis

As a business within the company, HR has three product lines, one of which involves contributing to the company's goals and plans by understanding how HR can provide a competitive advantage. This is known as ______.

being a strategic partner

As a business within the company, HR has three product lines, one of which involves contributing to the company's goals and plans by understanding how HR can provide a competitive advantage. This is known as ______.

being a strategic partner.

The government has many laws and regulations regarding the treatment of employees. What is NOT covered by these laws and regulations?

employee use of the internet

Human capital refers to an organization's _____.

employees

The fundamental principles of right and wrong in business are referred to as ______.

ethics

_______ -based HR uses data to understand how human resource practices affect the company's performance.

evidence

True or false: HR generalists usually perform one specific aspect of human resource management.

false

Typical HR departments help establish policies related to all of the following EXCEPT _____.

financial data

An organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight, are referred to as its _____.

human capital

Chantal helps recruit and hire employees and provides employees with information about time-off policies. She is also involved with correcting poor employee behavior. Chantal works in ______.

human resource management

Determining the numbers and types of employees an organization needs to meet its objectives is called

human resource planning

When a company attempts to determine what type of employees it needs to meet its objectives as well as the number of employees it will need, it is in the process of _____ ____ ____

human resource planning.

Which of the following describes the process of getting detailed information about jobs?

job analysis

What are the four principles that ethical, successful companies embrace?

-Emphasizing mutual benefits with customers -Having employees assume responsibility for company actions -Having a sense of purpose or vision -Emphasizing fairness

What aspect of a business deals with the policies, practices, and systems that influence the behavior, attitudes, and performance of employees?

HUman resource Management.

What statement describes the work of an HR generalist?

Hr generalist perform mos of HRM activities

An organization can succeed if it is better than competitors at something and can stay better at it over a length of time. What is this called?

Sustainable competitive advantage