Business 1010 Final

which of the following is a characteristic of group intelligence

group efficacy also contributes to group emotional intelligence

A potential disadvantage to being a leader is

having fewer people to confide in about work related issues

A carefully considered vision statement

helps us know who we are and who we are not

a key part of being a leader having humility is to

put group members in the limelight, rather than oneself

A recommended tactic for developing teamwork is to explain to a team that is has

an urgent, constructive purpose

an essential part of coaching is to

help remove obstacles for the person being coached

the most effective type of humor for an organizational leader is to use it directed at

himself

Justin took his family on a vacation using the company jet. Justin tries to defend his actions by

rationalizing

collaboration is essential to the success of his team. He should therefore first attempt to develop

trust for each other

a particular robust strategy for enhancing creativity is an organization is to

hire people who are already creative

The best example of personal power would be power stemming from the

relevant expertise a person brings to the job

an example of a physical structure to facilitate communication among team members is a

shared physical facility such as a beverage lounge

in the context of innovation, Procter and Gamble is noted for

training mangers in thinking about product design

Helen receives a watch from the company for her service over 10 years. This can be considered as an act that

Appeals to her pride and thereby motivates her further

Anika, the CEO, is a black women raised in Africa. While introducing Bananga to work associates, it would be most appropriate to introduce her as our

CEO

________ is the most successful influence outcome

Commitment

A major concern about using goals to boost performance is that some workers, including leaders will

use dysfunctional methods to attain goals

Hospital administrator Amanda has an urgent time orientation. She is likely to:

value time as a scare resource

a study of empowerment in firm with operations in the US, mexico, Poland, and India found that empowerment was negatively associated with job satisfaction among the workers in

India

______ power stems from a leader's authority to respond to the consequences of people's actions

Reward

when coming up with a creative idea,

a person needs to try a large number of ideas

A contextual chameleon is a global leader who:

adapts to unfamiliar roles and environments

Which of the following is true of the motivational use of recognition and praise

an individual's preference for the type of praise should be taken out

A major listening problem many leaders face is that they

are overloaded with responsibility

the approaches to negotiation that emphasize collaboration focus on

beginning with a plausible offer

In contrast to his or her southern counterpart, the stereotypical northern U.S. manager is likely to be:

brusque and impatient for results

The recommended approach for strategy formulation by a leader is for him or her to

inspire a large number of people to help achieve organizational purposes

Charismatic leaders use metaphors and analogies primarily to

inspire team members

charismatic leaders use visions for the important purpose of

inspiring group members

Jodie has high self efficacy, meaning that she

is highly confident that she can perform a particular task

a creative idea is considered to be innovative when the idea

is put into action

the general purpose of disaster planning

is to prevent a crisis

recognition is a strong motivator because

it is a normal human need

A communication strategy that can make people appear powerful is

knowing exactly what they want

The most frequent activity in knowledge management is:

knowledge dissemination

Which one of the following is the most recommended approach to leadership during a crisis

lead with compassion

They pygmalion effect, group members

live up to expectations set for them

Front loading communication messages involves

placing key ideas at the beginning of the conversation

Corporate social responsibility centers on a firm

positive contribution to society

an key part of 360 feedback is for the leaders to

receive feedback from those who work with and for them

a true object of negotiation is to

satisfy the underlying interest of both

an important way of inspiring people is to

satisfy their higher level needs

the purpose of collaboration is to

search for win win solutions to conflicts

a recommended way of being a model of teamwork is to

share power with the team members

The purpose of a SWOT analysis is to assess

strengths, weaknesses, opportunities, and threats

to apply management by storytelling, the leader should

tell fascinating stories about the company to employees

An important implication of expectancy theory for leaders is that

the link between rewards and performance should be made explicit

leaders who have the right stuff have

the necessary traits and characteristics to lead effectively

Bartering is a form of negotiation whcih

the parties exchange foods and services in a manner that is pleasing both sides

Canon Inc. has found that a key to creating new products is for

the production team to work physically close to product developers

a major source of individual differences in ethics and morals among leaders is

their level of greed, gluttony, and avarice

To attain the highest level of cultural intelligence, it is important that _____.

a person's head, body, and heart work together smoothly

. A study of about 457 German managers indicated that they had a pronounced cultural value related to:

a strong performance orientation

feedback in coaching should be

on specific areas which need improvement

. An organization's strategy is its

overall concept for achieving its objectives

to become more creative, it is important to

overcome traditional thinking

A major aspect of direction setting by the leader is to

anticipate and create a future for the firm

A key barrier to cross cultural communication is to confuse the identity of people because they

are members of the same race or ethnic group

the coaching style of leadership in the situational leader model II is described as

high on directing and high on supporting behaviors

A term developed to replace diversity (with respect to organizations) is

inclusion

an intellectual characteristic of creative people is that they

maintain a youthful curiosity throughout their lives

the contingency approach to leadership explains that leaders are most effective when they

make their behavior contingent upon situation forces

A stereotype of difference in negotiation style noted between Americans and negotiations in other countries is that Americans are more likely to

move quickly towards a resolution of the problem

A marketing advantage for a company having a multicultural work force is that

programs can be readily developed to reach a targeted ethnic or racial group

Rita is a leader pf high integrity. according to the technical meaning of integrity, rita will

stick to the principals she thinks are right

Diversity is most likely to enhance business performance when

the organization culture supports diversity

a study found that positive leader member exchanges are likely to increase a leader's

transformational effect on a group

Margaret has Machiavellian tendencies, so she is likely to

manipulate other people for her personal gain

if hands on guidance is carried to the extreme, is can result in

micromanagement

materials handling manager Mary Ann wants to make the rounds. Therefore she

casually drops by the cubicles of her direct reports to chat

A major characteristic of a team is

common commitment

Sending thank you notes to large numbers of people is regarded as a

basic but effective political technique

a vitally important part of being a charismatic leader is

being emotionally expressive and warm

Middle manager Bob establishes idea quotas for his organizational unit, meaning that workers will be asked to

bring one fresh idea to each meeting

To achieve best results, advanced technology for knowledge management should be:

combined with an organizational culture that values knowledge management

A goal contained within a team mission statement should be

congruent with organizational objectives

an effective vision should

connect with the goals and dreams of constituents

adapting to changing times is the most important for which approach to leadership

contingency approach

A major leadership initiative for enhancing a learning organization is to

create a strategic intent to learn

A leader must acquire _________ in order to influence others

credibility

a major moderating variable in the use of rational persuasion is the

credibility of the influence agent

The typical behavior of French managers in major French corporations illustrates how:

cultural values influence leadership style

The employees of the organization are told that if they dont work for a minimum of three extra hours every week, they would not be considered for promotions. This is an example of

deliberate machialvellanism

Studies have shown that employees working in an ethical environment tend to

deliver superior performance

A leader acquires prestige power through

developing an outside reputation

The leader in this case wants to know if the group members are satisfied with the appreciation they get. In the given example, the leader is engaged in

developing group emotional intelligence

A company engages in the brand-leadership strategy when it:

develops the reputation of its brand name

An important part of making an inspirational appeal is to

display emotion as needed

a recommended method of selecting team members is to

emphasize self selection when possible

Edwin always strives to give his best because he is aware that he is contributing to something larger and would be recognized for it. It can be inferred from the given scenario that

employees who work in an ethical environment tend to be better motivated

according to the idea of entitlement, some corporate executives behave unethically because they feel like they are

entitled to whatever they can get away with or steal

the achievement motive refers to

finding joy in accomplishment for its own sake

a common thread to creativity enhancing exercises is that they require

flexible thinkning

Derek is a hands on leader, so he is likely to

get involved directly in solving customer problems

an effective coaching technique to achieve enthusiasm and high performance is for a leader to

give gentle advice and guidance to team members

. Major account executive Katrina is visiting another country, and soon discovers that her customers will not talk about business until the group has dined together for several hours. Katrina would show cultural sensitivity by:

trying to understand the dining tradition

Plant manager Kristina practices evidence based leadership when she

uses leadership practices proven to be effective