Business 1010 Final
which of the following is a characteristic of group intelligence
group efficacy also contributes to group emotional intelligence
A potential disadvantage to being a leader is
having fewer people to confide in about work related issues
A carefully considered vision statement
helps us know who we are and who we are not
a key part of being a leader having humility is to
put group members in the limelight, rather than oneself
A recommended tactic for developing teamwork is to explain to a team that is has
an urgent, constructive purpose
an essential part of coaching is to
help remove obstacles for the person being coached
the most effective type of humor for an organizational leader is to use it directed at
himself
Justin took his family on a vacation using the company jet. Justin tries to defend his actions by
rationalizing
collaboration is essential to the success of his team. He should therefore first attempt to develop
trust for each other
a particular robust strategy for enhancing creativity is an organization is to
hire people who are already creative
The best example of personal power would be power stemming from the
relevant expertise a person brings to the job
an example of a physical structure to facilitate communication among team members is a
shared physical facility such as a beverage lounge
in the context of innovation, Procter and Gamble is noted for
training mangers in thinking about product design
Helen receives a watch from the company for her service over 10 years. This can be considered as an act that
Appeals to her pride and thereby motivates her further
Anika, the CEO, is a black women raised in Africa. While introducing Bananga to work associates, it would be most appropriate to introduce her as our
CEO
________ is the most successful influence outcome
Commitment
A major concern about using goals to boost performance is that some workers, including leaders will
use dysfunctional methods to attain goals
Hospital administrator Amanda has an urgent time orientation. She is likely to:
value time as a scare resource
a study of empowerment in firm with operations in the US, mexico, Poland, and India found that empowerment was negatively associated with job satisfaction among the workers in
India
______ power stems from a leader's authority to respond to the consequences of people's actions
Reward
when coming up with a creative idea,
a person needs to try a large number of ideas
A contextual chameleon is a global leader who:
adapts to unfamiliar roles and environments
Which of the following is true of the motivational use of recognition and praise
an individual's preference for the type of praise should be taken out
A major listening problem many leaders face is that they
are overloaded with responsibility
the approaches to negotiation that emphasize collaboration focus on
beginning with a plausible offer
In contrast to his or her southern counterpart, the stereotypical northern U.S. manager is likely to be:
brusque and impatient for results
The recommended approach for strategy formulation by a leader is for him or her to
inspire a large number of people to help achieve organizational purposes
Charismatic leaders use metaphors and analogies primarily to
inspire team members
charismatic leaders use visions for the important purpose of
inspiring group members
Jodie has high self efficacy, meaning that she
is highly confident that she can perform a particular task
a creative idea is considered to be innovative when the idea
is put into action
the general purpose of disaster planning
is to prevent a crisis
recognition is a strong motivator because
it is a normal human need
A communication strategy that can make people appear powerful is
knowing exactly what they want
The most frequent activity in knowledge management is:
knowledge dissemination
Which one of the following is the most recommended approach to leadership during a crisis
lead with compassion
They pygmalion effect, group members
live up to expectations set for them
Front loading communication messages involves
placing key ideas at the beginning of the conversation
Corporate social responsibility centers on a firm
positive contribution to society
an key part of 360 feedback is for the leaders to
receive feedback from those who work with and for them
a true object of negotiation is to
satisfy the underlying interest of both
an important way of inspiring people is to
satisfy their higher level needs
the purpose of collaboration is to
search for win win solutions to conflicts
a recommended way of being a model of teamwork is to
share power with the team members
The purpose of a SWOT analysis is to assess
strengths, weaknesses, opportunities, and threats
to apply management by storytelling, the leader should
tell fascinating stories about the company to employees
An important implication of expectancy theory for leaders is that
the link between rewards and performance should be made explicit
leaders who have the right stuff have
the necessary traits and characteristics to lead effectively
Bartering is a form of negotiation whcih
the parties exchange foods and services in a manner that is pleasing both sides
Canon Inc. has found that a key to creating new products is for
the production team to work physically close to product developers
a major source of individual differences in ethics and morals among leaders is
their level of greed, gluttony, and avarice
To attain the highest level of cultural intelligence, it is important that _____.
a person's head, body, and heart work together smoothly
. A study of about 457 German managers indicated that they had a pronounced cultural value related to:
a strong performance orientation
feedback in coaching should be
on specific areas which need improvement
. An organization's strategy is its
overall concept for achieving its objectives
to become more creative, it is important to
overcome traditional thinking
A major aspect of direction setting by the leader is to
anticipate and create a future for the firm
A key barrier to cross cultural communication is to confuse the identity of people because they
are members of the same race or ethnic group
the coaching style of leadership in the situational leader model II is described as
high on directing and high on supporting behaviors
A term developed to replace diversity (with respect to organizations) is
inclusion
an intellectual characteristic of creative people is that they
maintain a youthful curiosity throughout their lives
the contingency approach to leadership explains that leaders are most effective when they
make their behavior contingent upon situation forces
A stereotype of difference in negotiation style noted between Americans and negotiations in other countries is that Americans are more likely to
move quickly towards a resolution of the problem
A marketing advantage for a company having a multicultural work force is that
programs can be readily developed to reach a targeted ethnic or racial group
Rita is a leader pf high integrity. according to the technical meaning of integrity, rita will
stick to the principals she thinks are right
Diversity is most likely to enhance business performance when
the organization culture supports diversity
a study found that positive leader member exchanges are likely to increase a leader's
transformational effect on a group
Margaret has Machiavellian tendencies, so she is likely to
manipulate other people for her personal gain
if hands on guidance is carried to the extreme, is can result in
micromanagement
materials handling manager Mary Ann wants to make the rounds. Therefore she
casually drops by the cubicles of her direct reports to chat
A major characteristic of a team is
common commitment
Sending thank you notes to large numbers of people is regarded as a
basic but effective political technique
a vitally important part of being a charismatic leader is
being emotionally expressive and warm
Middle manager Bob establishes idea quotas for his organizational unit, meaning that workers will be asked to
bring one fresh idea to each meeting
To achieve best results, advanced technology for knowledge management should be:
combined with an organizational culture that values knowledge management
A goal contained within a team mission statement should be
congruent with organizational objectives
an effective vision should
connect with the goals and dreams of constituents
adapting to changing times is the most important for which approach to leadership
contingency approach
A major leadership initiative for enhancing a learning organization is to
create a strategic intent to learn
A leader must acquire _________ in order to influence others
credibility
a major moderating variable in the use of rational persuasion is the
credibility of the influence agent
The typical behavior of French managers in major French corporations illustrates how:
cultural values influence leadership style
The employees of the organization are told that if they dont work for a minimum of three extra hours every week, they would not be considered for promotions. This is an example of
deliberate machialvellanism
Studies have shown that employees working in an ethical environment tend to
deliver superior performance
A leader acquires prestige power through
developing an outside reputation
The leader in this case wants to know if the group members are satisfied with the appreciation they get. In the given example, the leader is engaged in
developing group emotional intelligence
A company engages in the brand-leadership strategy when it:
develops the reputation of its brand name
An important part of making an inspirational appeal is to
display emotion as needed
a recommended method of selecting team members is to
emphasize self selection when possible
Edwin always strives to give his best because he is aware that he is contributing to something larger and would be recognized for it. It can be inferred from the given scenario that
employees who work in an ethical environment tend to be better motivated
according to the idea of entitlement, some corporate executives behave unethically because they feel like they are
entitled to whatever they can get away with or steal
the achievement motive refers to
finding joy in accomplishment for its own sake
a common thread to creativity enhancing exercises is that they require
flexible thinkning
Derek is a hands on leader, so he is likely to
get involved directly in solving customer problems
an effective coaching technique to achieve enthusiasm and high performance is for a leader to
give gentle advice and guidance to team members
. Major account executive Katrina is visiting another country, and soon discovers that her customers will not talk about business until the group has dined together for several hours. Katrina would show cultural sensitivity by:
trying to understand the dining tradition
Plant manager Kristina practices evidence based leadership when she
uses leadership practices proven to be effective
