Business

In which stage of project management is the product delivered?

closing

An organization's "personality" is also referred to as its

culture

The key to recruiting is

finding the right number of applicants.

What should you do after you've figured out what tangible resources you already have?

. Determine what you should borrow, buy, or go without

Which of the following is a potential benefit of implementing quality management:

Increased consistency

which of the following is the main purpose of management?

To accomplish the business goals

The new choir director asks the previous director how many volunteers were needed for the winter concert in past years. The new choir director is

using the past to estimate.

Managers hope to increase sales by 10 percent this year as part of their overall effort to become #1 in the industry. This effort will affect human resources and is part of the organization's

vision

Which of the following is an example of a project that enhanced an existing product:

A software update for your computer

Which of the following is a true statement regarding project managers:

Anyone with the right skills can be a project manager

Which of the following statements about first-line management is true:

Businesses typically hire their first-line managers from inside the company.

What must managers be able to do if they want employees to understand the business's goals and be productive?

Communicate clearly

Beckett knows that he needs to buy stain for his deck, but when he applies it, he finds that the deck no longer matches the rest of the house. What did Beckett forget to do?

Determine the specifications of supplie

Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a five-percent bonus.

Directing

Which of the following are examples of middle-management job titles:

District manager, department head, and regional sales manager

Dan likes his eye doctor because she is caring and shows concern for him as an individual patient. This illustrates which important characteristic of quality service providers?

Empathy

Which of the following do many businesses believe to be their most important resource

Employees

Which of the following is a consequence of failing to identify all of the needed resources for a project:

Failure to complete the project

Rules and regulations for keeping a project on track are known as

Governance mechanisms

What is the first step in beginning to identify human resources?

Identify tasks

Which of the following is a benefit of using project management software:

Improved efficiency

Which of the following is an effect of overstaffing:

Inefficiency

A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?

Information(guess

Which of the following is a true statement regarding a project's financial resources:

Local businesses might sponsor a project.

Completing an employee's insurance and tax paperwork is part of which staffing task?

Onboarding

Which of the following is an indicator that human resources needs may change:

Organizational growth

What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise

Organizing

Which of the following is an example of a project:

Organizing your desk

Which of the following is an element of any project:

Outcome

During which stage of the project is it usually best to identify necessary resources?

Planning

In which stage of project management does risk analysis take place?

Planning

Which of the following is a true statement regarding a project champion:

S/He can mobilize the necessary resources to get the project done.

The project manager controls what the project will and will not do, known as the project's

Scope

Jessa's event management team is organizing a conference for a tech company, but no one on her team is an expert in technology or knows how to set up the displays needed for the conference. What should Jessa do?

Seek outside people/services to assist with the technology

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

Staffing

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

Supervisory Managers (Guess)

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

Technical Skills

Why do top-level managers usually receive high salaries?

Their decisions affect the entire company

Which of the following is a true statement about human resources needs:

They are always changing.

Which of the following estimation techniques is best suited for taking uncertainty and risk into account:

Three-point estimating

Why do all businesses need financial resources

To pay operating expenses

Why is it important to build in a safety net, or padding, when identifying resources?

To plan for the unexpected

Which of the following is an important function of mid-level management:

To serve as a link between top-level and first-line management

Which task in the staffing process ensures that employees are knowledgeable and productive?

Training and developing

Marla and her fellow managers at the Frisco Corporation have determined that rearranging their human resources could increase the company's efficiency. This human resources change is most likely the result of

a need for process improvement.

When a hurricane interrupted a business's new product development, the project team had a plan for getting things back on track. This is an example of how project management

allows employees to adapt to risk.

An hourly wage or a yearly salary is a form of

compensation.

The staffing function is different from the organizing function because staffing is

continuous

A workload analysis assesses

current and future human resources needs.

Every project creates a(n)

deliverable

When developing a human resources management strategy, managers

determine how to bridge gaps between HR needs and available HR.

People are usually the most important resource because they are the ones who will

do the work

A business's human resources needs may change if it begins to require new types of skills and experience. This occurs frequently because the business world is

dynamic

When planning to throw a party for her parents, Aisha first planned to buy an ice cream cake and serve it at the beginning of the party so it wouldn't melt. However, when she realized that the ice cream cake was too expensive, she switched to cupcakes, which would be served at the end of the party. This is an example of how

identifying resources can change the way you carry out a project.

A school administrator who knows where to find supplies and materials for a school project is an example of a(n) __________ source.

internal

Managers must create explanations of the responsibilities and tasks associated with each work position. These are known as

job descriptions.

When identifying the necessary equipment and supplies for a project, it is important that these resources

meet the requirements of the project.

An organization will likely consider its purpose for existing when developing an appropriate human resources management strategy. This purpose is referred to as the organization's

mission.

None of the other managerial functions can be carried out effectively without staffing because

staffing supplies the human resources needed for management.

Equipment, supplies, and physical facilities are examples of __________ resources.

tangible

A workforce analysis assesses

the human resources that are available.

Staffing is important because human resources are

the organization's most valuable assets.

The three common constraints on a project are scope, budget, and

time

Projects are different from business operations because business operations

are permananet

What should you develop during the process of identifying the people who have the skills that are needed to complete the project?

Job descriptions

What is the best way to get an accurate picture of what it will cost to do the project?

Prepare a budget

Which of the following are examples of top-level management job titles:

President, senior vice president, and chief executive officer

When a project's scope slowly gets bigger and bigger, it creates a challenge for project managers known as

Project Creep

Planning, scheduling, and monitoring are all aspects of

project management

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ______________ function of management.

planning

Staffing is one of the five functions of management, along with

planning.

A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating

Conceptual Skills

Question 7 A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.

Controlling

What can you do if you will be unable to obtain the amount of financial support that you need to complete the project?

Cut costs

Which of the following are examples of first-line management job titles:

Collections supervisor, crew chief, and production supervisor

The cost associated with throwing out defective products as they come off the production line is a(n)

Internal failure cost