Business Communications Learning: Ch 06: Completing Business Messages

__________ refers to using clear wording that an audience can easily understand.

Clarity

Which of the following should be considered the least while choosing a distribution method?

Conciseness of the message

Rebecca sends a very lengthy document to a subordinate who is working from home and has access to only a slow wireless network. Which of the following factors has Rebecca failed to consider while distributing the message?

Convenience of the audience

Which of the following would help make a message more concise?

Eliminating redundancies

Which of the following is true regarding the drafting of complex messages?

Ideally, the first draft should be put aside for a day or two before a writer starts revising it.

A heading that gives a recipient some context and may point toward any conclusions or recommendations that the writer has to offer is referred to as a(n) __________.

informative heading

Making changes in the content or wording after evaluating the effectiveness of the message in relation to the audience and purpose is mainly done while __________.

revising messages

A disadvantage of short sentences is that __________.

too many in a row can make your writing look choppy

Which of the following describes white space?

Any space that is free of text or artwork in a message

Which of the following is the quality inspection stage for documents?

Proofreading

When is it appropriate to use hedging sentences?

When you can't be absolutely sure of a statement

A heading that identifies a topic without suggesting anything more is called a(n) __________.

descriptive heading

Which of the following is appropriate for a heading?

A bold, sans serif typeface

Which of the following should writers avoid while evaluating, editing, or revising the work of other writers?

Including their own writing style in the work

Which of the following stages describes proofreading?

The quality inspection stage

While evaluating the organization of a message, which of the following is important?

To assess whether any points are repeated unnecessarily

What is the purpose of subheadings?

To indicate divisions within a major section

Which of the following refers to any modification that lends contrast or emphasis to a text, including boldface, italic, underlining, and color?

Type style

Which of the following refers to the physical design of letters, numbers, and other text characters?

Typeface

Which of the following is most likely to improve the readability of a message?

Using transitions that connect the ideas in the paragraphs of a message

A disadvantage of using long sentences in messages is that they __________.

are hard to skim