Business Ethics Final Exam

The first step of the forgiveness process is

Acknowledge the hurt

All of the following should be part of an ethical development plan EXCEPT:

Easily reached goals

Which is a true statement about Taoism?

Encourages collaboration and teamwork

Which common spiritual practice involves self-examination?

Engaging in reflective practices

Deceiving ourselves into thinking we are acting morally when we are not is called:

Ethical Fading

Which type of leader leaves followers unsure where she stands on moral issues?

Ethically neutral

To promote healing after a crisis?

Explain what happened

An --------- refers to the belief (positive or negative) that we hold about a particular group of people.

Stereotype

Seeing the big picture is referred to as?

Systems perspective

Which of the following is true of forgiveness?

Takes place over an extended time

Which of the following is an example of an abnormal accident?

Terrorist bombing

A research scientist would be a prototype or example of which value orientation?

Theoretical

Which habit emphasizes a cooperative approach to communication?

Think win/win

Which of the following is a benefit of forgiving others?

All of the above: A greater sense of well-being, better physical health, and improved relationships

Which of the following is a true statement about moral imagination?

All of the above: Generates creative solutions, involves seeing the bigger picture, can become overactive.

Which of the following is a danger associated with power?

All of the above: Having large power differences between leaders/followers, having too much power, and having too little power

Which of the following is a danger posed by workplace spirituality?

All of the above: Imposing particular religious or spiritual work on followers, demanding unquestioning obedience, using spirituality as a tool to increase productivity.

An effective code of ethics must?

All of the above: Protect the larger community, be written for ordinary circumstances, prioritize obligations.

Which of the following is part of an effective diversity imitative?

All of the above: involvement of senior management, holding mangers account for results, providing flexible work arrangements

Groups that proceed without an adequate backup plan are demonstrating?

All or nothing thinking

All of the following are strengths of Communitarianism Except:

Assures that communities will develop similar standards

Competition is associated with which internal enemy or monster?

Battleground mentality

All of the following are true statements about "friendly disentangling" EXCEPT

Blames the individuals rather than the system

A free flow of information is an element of which facilitating factor of organizational learning?

Climate of openness

Organizational leaders may use rewards to reduce new employees' discomfort with immoral behaviors. This is called:

Co-option

Ethical pluralism refers to?

Combining of perspectives to resolve ethical problems

Which modern ethical movement focuses on shared responsibilities instead of on individual rights?

Communitarianism

Which of the following is characteristic of transactional leaders?

Contingent rewards

Which type of thinker looks to others for guidance when deciding how to act?

Conventional

Which is a disadvantage of transformational leadership?

Creates dependency in followers

------ listening processes the verbal and nonverbal components of a message?

Discriminative

Group suffering from group think exhibit which of the following:

Do not reexamine a course of action when it is not working

Which of the following factors contribute MOST to the Abilene Paradox?

Fear of separation

All of the following are important during the crisis event EXCEPT:

Fighting Complacency

Team Building is an example of which type of altruistic behavior?

Group-focused

What is a weakness of the utilitarian approach to ethical decision making?

Hard to identify all of the possible consequences

Which virtue is made up of self- awareness, openness and transcendence?

Humility

Which of the following will increase your ethical sensitivity?

Imagining other perspectives

All the following functions associated with leadership except:

Implementing Plans

During a crisis managers must make quick decisions without guidance. This reflects with component of ethical crisis management?

Improvise from a strong moral foundation

All of the following are true mindful organizational cultures EXCEPT:

Simplify whenever possible

Conformity is a particular problem for?

Small Groups

Big Contributors to political campaigns generally get better treatment from government officials. This fact demonstrates which shadow?

Inconsistency

Transformational leaders act as coaches or mentors who foster personal development. This is referred to as?

Individualized consideration

Rates of immoral behavior are highest in which type of ethical climate?

Instrumental

What type of "bad" leader lacks self-control?

Intemperate

Which philosopher is associated with utilitarianism?

Jeremy Bentham

The desire to tell the truth often clashes with?

Loyalty to others and institutions

Which company demonstrated the ethic of care in its response to a crisis?

McDonald's

----- consists of openness to new categories, openness to new information, and recognizing the existence of more than one perspective.

Mindfulness

Privacy issues under which shadow?

Mismanaged information

Servant leadership has been criticized for which of the following?

Misplaced Goals

Which type of moral exemplar responds to a moral crisis?

Moral Hero

Determining which course of action to take occurs in which stage of Four- Component Model?

Moral Judgement

According to Integrative Social Contracts Theory, local communities have latitude to create their own rules. This is referred to as:

Moral free space

Is it always easy to determine when a crisis has begun?

No

Should many people should speak for the organization when a crisis strikes?

No

Transparency consists of:

Openness and rapid response

All of the following are suggestions for listening in a group EXCEPT:

Pay close attention to individual words

All of the following were identified as global values EXCEPT:

Persistence

Which two shadows seem most closely related?

Power/Privilege

---- refers to prejudging of out group members based on prior experience and beliefs.

Prejudice

Which virtue emphasizes foresight and caution?

Prudence

The feeling of disgust reflects the presences of which moral intuition?

Purity/Sanctity

Bringing warring groups together begins with?

Recalling past/rendering a judgment

Who is credited with sparking contemporary interest in servant-leadership?

Robert Greenleaf

------ try to protect the group leader from unpleasant feedback?

Self-appointed mind guard

Cindy wants to provide better health coverage for employees but worries that doing so will drive up the cost of her product and reduce sales. She is weighing?

Short term benefits vs long-term consequences

One way to learn from a crisis is to examine what other groups and organizations have done. This is referred to as:

Vicarious Learning

Which individual has been called "The Greatest Reformer in History?"

William Wilberforce