Business Ethics Final Exam
The first step of the forgiveness process is
Acknowledge the hurt
All of the following should be part of an ethical development plan EXCEPT:
Easily reached goals
Which is a true statement about Taoism?
Encourages collaboration and teamwork
Which common spiritual practice involves self-examination?
Engaging in reflective practices
Deceiving ourselves into thinking we are acting morally when we are not is called:
Ethical Fading
Which type of leader leaves followers unsure where she stands on moral issues?
Ethically neutral
To promote healing after a crisis?
Explain what happened
An --------- refers to the belief (positive or negative) that we hold about a particular group of people.
Stereotype
Seeing the big picture is referred to as?
Systems perspective
Which of the following is true of forgiveness?
Takes place over an extended time
Which of the following is an example of an abnormal accident?
Terrorist bombing
A research scientist would be a prototype or example of which value orientation?
Theoretical
Which habit emphasizes a cooperative approach to communication?
Think win/win
Which of the following is a benefit of forgiving others?
All of the above: A greater sense of well-being, better physical health, and improved relationships
Which of the following is a true statement about moral imagination?
All of the above: Generates creative solutions, involves seeing the bigger picture, can become overactive.
Which of the following is a danger associated with power?
All of the above: Having large power differences between leaders/followers, having too much power, and having too little power
Which of the following is a danger posed by workplace spirituality?
All of the above: Imposing particular religious or spiritual work on followers, demanding unquestioning obedience, using spirituality as a tool to increase productivity.
An effective code of ethics must?
All of the above: Protect the larger community, be written for ordinary circumstances, prioritize obligations.
Which of the following is part of an effective diversity imitative?
All of the above: involvement of senior management, holding mangers account for results, providing flexible work arrangements
Groups that proceed without an adequate backup plan are demonstrating?
All or nothing thinking
All of the following are strengths of Communitarianism Except:
Assures that communities will develop similar standards
Competition is associated with which internal enemy or monster?
Battleground mentality
All of the following are true statements about "friendly disentangling" EXCEPT
Blames the individuals rather than the system
A free flow of information is an element of which facilitating factor of organizational learning?
Climate of openness
Organizational leaders may use rewards to reduce new employees' discomfort with immoral behaviors. This is called:
Co-option
Ethical pluralism refers to?
Combining of perspectives to resolve ethical problems
Which modern ethical movement focuses on shared responsibilities instead of on individual rights?
Communitarianism
Which of the following is characteristic of transactional leaders?
Contingent rewards
Which type of thinker looks to others for guidance when deciding how to act?
Conventional
Which is a disadvantage of transformational leadership?
Creates dependency in followers
------ listening processes the verbal and nonverbal components of a message?
Discriminative
Group suffering from group think exhibit which of the following:
Do not reexamine a course of action when it is not working
Which of the following factors contribute MOST to the Abilene Paradox?
Fear of separation
All of the following are important during the crisis event EXCEPT:
Fighting Complacency
Team Building is an example of which type of altruistic behavior?
Group-focused
What is a weakness of the utilitarian approach to ethical decision making?
Hard to identify all of the possible consequences
Which virtue is made up of self- awareness, openness and transcendence?
Humility
Which of the following will increase your ethical sensitivity?
Imagining other perspectives
All the following functions associated with leadership except:
Implementing Plans
During a crisis managers must make quick decisions without guidance. This reflects with component of ethical crisis management?
Improvise from a strong moral foundation
All of the following are true mindful organizational cultures EXCEPT:
Simplify whenever possible
Conformity is a particular problem for?
Small Groups
Big Contributors to political campaigns generally get better treatment from government officials. This fact demonstrates which shadow?
Inconsistency
Transformational leaders act as coaches or mentors who foster personal development. This is referred to as?
Individualized consideration
Rates of immoral behavior are highest in which type of ethical climate?
Instrumental
What type of "bad" leader lacks self-control?
Intemperate
Which philosopher is associated with utilitarianism?
Jeremy Bentham
The desire to tell the truth often clashes with?
Loyalty to others and institutions
Which company demonstrated the ethic of care in its response to a crisis?
McDonald's
----- consists of openness to new categories, openness to new information, and recognizing the existence of more than one perspective.
Mindfulness
Privacy issues under which shadow?
Mismanaged information
Servant leadership has been criticized for which of the following?
Misplaced Goals
Which type of moral exemplar responds to a moral crisis?
Moral Hero
Determining which course of action to take occurs in which stage of Four- Component Model?
Moral Judgement
According to Integrative Social Contracts Theory, local communities have latitude to create their own rules. This is referred to as:
Moral free space
Is it always easy to determine when a crisis has begun?
No
Should many people should speak for the organization when a crisis strikes?
No
Transparency consists of:
Openness and rapid response
All of the following are suggestions for listening in a group EXCEPT:
Pay close attention to individual words
All of the following were identified as global values EXCEPT:
Persistence
Which two shadows seem most closely related?
Power/Privilege
---- refers to prejudging of out group members based on prior experience and beliefs.
Prejudice
Which virtue emphasizes foresight and caution?
Prudence
The feeling of disgust reflects the presences of which moral intuition?
Purity/Sanctity
Bringing warring groups together begins with?
Recalling past/rendering a judgment
Who is credited with sparking contemporary interest in servant-leadership?
Robert Greenleaf
------ try to protect the group leader from unpleasant feedback?
Self-appointed mind guard
Cindy wants to provide better health coverage for employees but worries that doing so will drive up the cost of her product and reduce sales. She is weighing?
Short term benefits vs long-term consequences
One way to learn from a crisis is to examine what other groups and organizations have done. This is referred to as:
Vicarious Learning
Which individual has been called "The Greatest Reformer in History?"
William Wilberforce