business final test

Which of the following is not considered a technological innovation:

The weather

Which of the following is a true statement regarding information management:

There is no right way to do it.

A specific Internet technology that allows users to make voice and video calls online is called

Voice over Internet Protocol.

What type of technology does a business often use to communicate with its salespeople while they are traveling from customer to customer?

cellular phones

Viruses

code that can copy itself and destroy data

Smartphones allow employees to

communicate while out of the office.

Email is a form of technology that has increased the efficiency of business

communication.

Motherboard:

components are connected to the main circuit board of the computer.

Computers direct robots and other machines to do specific tasks in a technology known as

computer-aided manufacturing.

Database

designed to create databases and to store, manage, search, and extract the information contained within them

which of the following is an example of a business using technology to improve the efficiency of its salespeople

providing laptop computers

Queries:

requests for data

When an employee uses a computer program to help manage bookkeeping tasks, s/he is using

software

Phil works from his home office on Tuesdays and Thursdays. This is known as

telecommuting.

Technology

the practical application of science to society and industry

A business uses information management to protect its

trade secrets from being stolen.

CAM- - Computer-aided Manufacturing

use of computers to control machines, and tools, involved in manufacturing products.

Uniform Resource Locator (URL)

used to identify it and link to a web page

ROM (Read Only Memory)

used to make a section of main memory read-only

Which of the following is a way in which technology has changed the way businesses operate

Employees are sometimes able to do their work from home.

*Internet telephony

(improved communication)

How has technology changed the nature of competition?

Companies must stay in step with new technologies.

What type of software stores information about customers?

Database

Which of the following is an example of a business using technology to improve the efficiency of its salespeople:

Providing laptop computers

Global positioning systems (GPS) rely on the use of what type of technology?

Satellite technology

Technology is the practical application of which of the following studies to society and industry

Science

What is the biggest impact of technology on the computer industry?

Technology created the computer industry.

When a business uses computer technology to manage its money and move it among different accounts, it is taking advantage of Correct!

electronic transfer of funds.

A medical professional enters a patient's symptoms into a computer program designed to help diagnose illnesses. This program is known as a(n)

expert system.

A computer's internal processor is part of its

hardware

Which of the following is a method of technological information gathering that businesses can use to enhance customer relations:

A customer registers on the company website.

smartphone

A mobile phone with advanced capabilities, such as accessing the Internet

Network:

A system of computers _______connected________ together by telephone wires, cable wires, or other means

Improved Information Gathering

Aids decision making Helps with customer communication

Which of the following problems is connected to technology:

Air pollution

How can technology make entering foreign markets easier?

Businesses can sell products online.

*Expert systems

Computer designed to ___mimic_________ the knowledge of a human expert

Expert Systems

Computer software designed to mimic the knowledge of a human expert

An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?

Computer-aided design

Which of the following is a computer-software technology that helps a business automate and track its sales, marketing, and service efforts:

Customer relationship management (CRM)

Data

Facts and figures.

Satellite technology

GPS - Global Positioning system - helps navigate Satellite - object placed in orbit

Basic Email Functions

Gmail, Outlook Address Book

Search Engines -

Google, Yahoo URL -

Data processing:

Handling information, especially facts. Converting facts and figures into useful information. Analyzing collected facts and figures and putting them into formats useful to a business.

Which of the following technologies has made manufacturing more efficient

Improved materials and methods

How has technology changed the nature of marketing?

It's easier for businesses to communicate with customers.

How has technology affected the travel-agency industry?

Technology has threatened the travel-agency industry.

Cells:

a rectangular area formed by the intersection of a column and a row

Search engines

a software program on the Internet that allows you to search documents and files for keywords and returns files that match

Formulas:

an equation that makes calculations based on the data in your spreadsheet

Failing to manage information properly is most likely to cause a business to

be unprepared for a disaster.

Main memory

closely connected to the processor, stored data are quickly and easily changed, holds the Processor

email is a form of technology that has increased the efficiency of business

communication

Processor:

contain billions of transistors; responsible for the fundamental computing within the system, and directly or indirectly controls all the other components

what type of software stores information about customers

database

Word processor

enable users to enter and store written work into many types of documents

Word processor:

enable users to enter and store written work into many types of documents

Which of the following is a benefit that businesses receive from using the Internet:

faster connections with suppliers

Technology that links employees who work in different locations and allows them to access the same business information is called a computer

network.

A form of technology that businesses use to obtain customer feedback quickly at the customer's convenience is

online survey services.

RAM (Random Access Memory):

"Random" means that the memory cells can be accessed in any order and the type of silicon chip used to implement main memory

Uniform resource locator

- address used to identify link to web page

Global positioning system (GPS):

A navigational system that uses satellite technology to determine location and provide directions

Personal identification number (PIN):

A number you choose to gain access to an account

Network: it's

A system of computers connected together by telephone wires, cable wires, or other means

True

Adoption of information systems simplifies business processes and removes unnecessary activities.

Intranet

An internal network similar to the Internet that is accessible only by authorized personnel; used to access information and communicate with others within an organization. A computer network that is restricted to the organization it serves; an internal Internet within an organization

Satellite:

An object placed into orbit by humans; most are used for communications purposes

True

An organization's management team uses information systems to formulate strategic plans and make decisions for the organization's longevity and prosperity.

Distribution Lists

Attachments BCC CC To: From: Subject

Database

Computerized storage for information and facts

Information is created from

Data

Documents can be used to enter and store text in a word-processing software program; to search for and replace text in a document; to retrieve, edit, and print a document; and to cut and paste information from one text document into another in a word-processing software program.

Documents can be used to enter and store text in a word-processing software program; to search for and replace text in a document; to retrieve, edit, and print a document; and to cut and paste information from one text document into another in a word-processing software program.

Networks

Electronic transfer of funds -

True

Employees may see the adoption of information systems as an unwarranted change and resist change that can hinder business operations and can cause employee turnover.

True

Implementing information systems within an organization can prove to be costly.

Which of the following is a trend in information management:

Increased use of outsourcing

True

Information systems aid businesses in developing a larger number of value added-systems in the company.

True

Information systems help a company make adequate use of its data, reduce workload and assist with compliance with various mandatory regulations.

True

Information systems store, update and even analyze the information, which the company can then use to pinpoint solutions to current or future problems.

Which of the following is a true statement regarding information management:

It's necessary for making even small business decisions

Output device:

Monitor, Printer, Speakers; any piece of computer hardware equipment which converts information into human readable form

Effects of Technology on Business

New industries begun Altered the way existing industries work Enhanced other industries Competition changed Marketing changed Jobs changed Telecommuting New markets Productivity up, costs down New problems created, address Improved Information Gathering Aids decision making Helps with customer communication

Cloud storage

Online storage that enables users to upload, store, and access their files via the Internet; users' files are maintained by a third-party at a remote database storage facility

Personal Information Management

Outlook Calendar features Google Calendar Smartphone Calendar app

Information management can keep employees from becoming overwhelmed with too much information, a condition known as information

Over load

Pin

PIN - Personal identification numbers Virtual training

An MIS (management information system) involves people, processes, and

Practices

Software

Programs that instruct computers to perform specific operations

Cell phones/mobile devices

Smartphones - can access internet VolP - Voice over Internet Protocol - phone calls over the internet

Internet telephony

Technology that allows users to communicate over the Internet rather than through traditional public networks

Voice over Internet Protocol (VoIP):

Technology that allows users to make telephone calls over the Internet

Cookies

Text files that are put on a website visitor's hard disk and then later retrieved during subsequent visits to the site in order to track internet behavior. Mechanisms used by websites to track users' browsing histories.

True

The business uses information systems to evaluate information from one source, which provide information on the general economy.

The internet

The greatest impact

Hardware

The physical components of a computer system

Hardware

The physical components of a computer system (e.g., the central processing unit, hard drive, modem

Technology:

The practical application of science to society and industry

PERSONAL INFORMATION MANAGEMENT/PRODUCTIVITY APPLICATIONS

These include Microsoft Outlook's Calendar feature, Google Calendar, or a smartphone Calendar app.

A social media post is a type of __________ information.

Virtual

Wed-Search Tools

WWW - World Wide Web - collection of web pages

Telecommuting:

Working from home or a remote location

World wide web (WWW)

a collection of websites or web pages stored in web servers and connected to local computers through the internet

Embedded system:

a computer system that is part of a larger machine and which controls how that machine operates

Central Processing Unit (CPU)

a particular computer will have a particular type of processor

Viruses:

a piece of code which is capable of copying itself and typically has a detrimental effect, such as corrupting the system or destroying data

Secondary memory

connected to main memory, stored data areeasily changed, but changes are slow compared to main memory, andused for long-term storage of programs and data.

Computer system

consists of hardware (physical parts of the computer) and software (programs and data used with the physical computer)

Network

consists of two or more computers connected so that they can exchange data and programs

Columns

contain definitions of each field

Attachments

files included with emails

Distribution lists:

help you email multiple people at once

Keywords:

ideas and topics that define what your content is about

Internet telephony

improved communication) - the technology that allows users to communicate over the Internet

Information technology

integration of computer with telecommunication equipment for storing, retrieving, manipulating and storage of data.

Input devices

keyboards, mouse, scanners, cameras, joysticks, and microphones; a piece of equipment used to provide data and control signals to an information processing system

Basic Word Processing

letters, homework, written documents Google docs Office 385 Microsoft Word

Application programs:

programs that people use to get their work done

Operating system:

responsible for starting up application programs,running them, and managing the resources that they need.

Spreadsheets -

rows and columns used to calculate numerical values Cells - intersection of row and column Columns - define each field Formulas - equations to make calculations

Appropriate information management can

save time and money

Information system

set of coordinated network of components, which act together towards producing, distributing and or processing information.

Browsers

software programs that allow you to view webpages - IE, Safari, Google Chrome

Browsers

software programs that allow you to view webpages, such as Internet Explorer, Safari, Firefox, or Google Chrome

presentation software

software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation

presentation Software:

software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation.

Address book

store your contacts, which makes it easy to correspond and share contact information with others

Databases

store, manage, search, and extract information ex: Microsoft Access Google Data Studio

Data migration

the process of transferring data between storage types, formats, or computer system

CAD -Computer-Aided Design-

use of computer to plan, design, test, and alter products

presentation software

used to make presentations Google Slides Powerpoint

user-input-application software-operating system-output

user-input-application software-operating system-output

Which of the following is a form of technology that reduces the need for manual labor and maximizes production efficiency:

Robotics