business final test
Which of the following is not considered a technological innovation:
The weather
Which of the following is a true statement regarding information management:
There is no right way to do it.
A specific Internet technology that allows users to make voice and video calls online is called
Voice over Internet Protocol.
What type of technology does a business often use to communicate with its salespeople while they are traveling from customer to customer?
cellular phones
Viruses
code that can copy itself and destroy data
Smartphones allow employees to
communicate while out of the office.
Email is a form of technology that has increased the efficiency of business
communication.
Motherboard:
components are connected to the main circuit board of the computer.
Computers direct robots and other machines to do specific tasks in a technology known as
computer-aided manufacturing.
Database
designed to create databases and to store, manage, search, and extract the information contained within them
which of the following is an example of a business using technology to improve the efficiency of its salespeople
providing laptop computers
Queries:
requests for data
When an employee uses a computer program to help manage bookkeeping tasks, s/he is using
software
Phil works from his home office on Tuesdays and Thursdays. This is known as
telecommuting.
Technology
the practical application of science to society and industry
A business uses information management to protect its
trade secrets from being stolen.
CAM- - Computer-aided Manufacturing
use of computers to control machines, and tools, involved in manufacturing products.
Uniform Resource Locator (URL)
used to identify it and link to a web page
ROM (Read Only Memory)
used to make a section of main memory read-only
Which of the following is a way in which technology has changed the way businesses operate
Employees are sometimes able to do their work from home.
*Internet telephony
(improved communication)
How has technology changed the nature of competition?
Companies must stay in step with new technologies.
What type of software stores information about customers?
Database
Which of the following is an example of a business using technology to improve the efficiency of its salespeople:
Providing laptop computers
Global positioning systems (GPS) rely on the use of what type of technology?
Satellite technology
Technology is the practical application of which of the following studies to society and industry
Science
What is the biggest impact of technology on the computer industry?
Technology created the computer industry.
When a business uses computer technology to manage its money and move it among different accounts, it is taking advantage of Correct!
electronic transfer of funds.
A medical professional enters a patient's symptoms into a computer program designed to help diagnose illnesses. This program is known as a(n)
expert system.
A computer's internal processor is part of its
hardware
Which of the following is a method of technological information gathering that businesses can use to enhance customer relations:
A customer registers on the company website.
smartphone
A mobile phone with advanced capabilities, such as accessing the Internet
Network:
A system of computers _______connected________ together by telephone wires, cable wires, or other means
Improved Information Gathering
Aids decision making Helps with customer communication
Which of the following problems is connected to technology:
Air pollution
How can technology make entering foreign markets easier?
Businesses can sell products online.
*Expert systems
Computer designed to ___mimic_________ the knowledge of a human expert
Expert Systems
Computer software designed to mimic the knowledge of a human expert
An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?
Computer-aided design
Which of the following is a computer-software technology that helps a business automate and track its sales, marketing, and service efforts:
Customer relationship management (CRM)
Data
Facts and figures.
Satellite technology
GPS - Global Positioning system - helps navigate Satellite - object placed in orbit
Basic Email Functions
Gmail, Outlook Address Book
Search Engines -
Google, Yahoo URL -
Data processing:
Handling information, especially facts. Converting facts and figures into useful information. Analyzing collected facts and figures and putting them into formats useful to a business.
Which of the following technologies has made manufacturing more efficient
Improved materials and methods
How has technology changed the nature of marketing?
It's easier for businesses to communicate with customers.
How has technology affected the travel-agency industry?
Technology has threatened the travel-agency industry.
Cells:
a rectangular area formed by the intersection of a column and a row
Search engines
a software program on the Internet that allows you to search documents and files for keywords and returns files that match
Formulas:
an equation that makes calculations based on the data in your spreadsheet
Failing to manage information properly is most likely to cause a business to
be unprepared for a disaster.
Main memory
closely connected to the processor, stored data are quickly and easily changed, holds the Processor
email is a form of technology that has increased the efficiency of business
communication
Processor:
contain billions of transistors; responsible for the fundamental computing within the system, and directly or indirectly controls all the other components
what type of software stores information about customers
database
Word processor
enable users to enter and store written work into many types of documents
Word processor:
enable users to enter and store written work into many types of documents
Which of the following is a benefit that businesses receive from using the Internet:
faster connections with suppliers
Technology that links employees who work in different locations and allows them to access the same business information is called a computer
network.
A form of technology that businesses use to obtain customer feedback quickly at the customer's convenience is
online survey services.
RAM (Random Access Memory):
"Random" means that the memory cells can be accessed in any order and the type of silicon chip used to implement main memory
Uniform resource locator
- address used to identify link to web page
Global positioning system (GPS):
A navigational system that uses satellite technology to determine location and provide directions
Personal identification number (PIN):
A number you choose to gain access to an account
Network: it's
A system of computers connected together by telephone wires, cable wires, or other means
True
Adoption of information systems simplifies business processes and removes unnecessary activities.
Intranet
An internal network similar to the Internet that is accessible only by authorized personnel; used to access information and communicate with others within an organization. A computer network that is restricted to the organization it serves; an internal Internet within an organization
Satellite:
An object placed into orbit by humans; most are used for communications purposes
True
An organization's management team uses information systems to formulate strategic plans and make decisions for the organization's longevity and prosperity.
Distribution Lists
Attachments BCC CC To: From: Subject
Database
Computerized storage for information and facts
Information is created from
Data
Documents can be used to enter and store text in a word-processing software program; to search for and replace text in a document; to retrieve, edit, and print a document; and to cut and paste information from one text document into another in a word-processing software program.
Documents can be used to enter and store text in a word-processing software program; to search for and replace text in a document; to retrieve, edit, and print a document; and to cut and paste information from one text document into another in a word-processing software program.
Networks
Electronic transfer of funds -
True
Employees may see the adoption of information systems as an unwarranted change and resist change that can hinder business operations and can cause employee turnover.
True
Implementing information systems within an organization can prove to be costly.
Which of the following is a trend in information management:
Increased use of outsourcing
True
Information systems aid businesses in developing a larger number of value added-systems in the company.
True
Information systems help a company make adequate use of its data, reduce workload and assist with compliance with various mandatory regulations.
True
Information systems store, update and even analyze the information, which the company can then use to pinpoint solutions to current or future problems.
Which of the following is a true statement regarding information management:
It's necessary for making even small business decisions
Output device:
Monitor, Printer, Speakers; any piece of computer hardware equipment which converts information into human readable form
Effects of Technology on Business
New industries begun Altered the way existing industries work Enhanced other industries Competition changed Marketing changed Jobs changed Telecommuting New markets Productivity up, costs down New problems created, address Improved Information Gathering Aids decision making Helps with customer communication
Cloud storage
Online storage that enables users to upload, store, and access their files via the Internet; users' files are maintained by a third-party at a remote database storage facility
Personal Information Management
Outlook Calendar features Google Calendar Smartphone Calendar app
Information management can keep employees from becoming overwhelmed with too much information, a condition known as information
Over load
Pin
PIN - Personal identification numbers Virtual training
An MIS (management information system) involves people, processes, and
Practices
Software
Programs that instruct computers to perform specific operations
Cell phones/mobile devices
Smartphones - can access internet VolP - Voice over Internet Protocol - phone calls over the internet
Internet telephony
Technology that allows users to communicate over the Internet rather than through traditional public networks
Voice over Internet Protocol (VoIP):
Technology that allows users to make telephone calls over the Internet
Cookies
Text files that are put on a website visitor's hard disk and then later retrieved during subsequent visits to the site in order to track internet behavior. Mechanisms used by websites to track users' browsing histories.
True
The business uses information systems to evaluate information from one source, which provide information on the general economy.
The internet
The greatest impact
Hardware
The physical components of a computer system
Hardware
The physical components of a computer system (e.g., the central processing unit, hard drive, modem
Technology:
The practical application of science to society and industry
PERSONAL INFORMATION MANAGEMENT/PRODUCTIVITY APPLICATIONS
These include Microsoft Outlook's Calendar feature, Google Calendar, or a smartphone Calendar app.
A social media post is a type of __________ information.
Virtual
Wed-Search Tools
WWW - World Wide Web - collection of web pages
Telecommuting:
Working from home or a remote location
World wide web (WWW)
a collection of websites or web pages stored in web servers and connected to local computers through the internet
Embedded system:
a computer system that is part of a larger machine and which controls how that machine operates
Central Processing Unit (CPU)
a particular computer will have a particular type of processor
Viruses:
a piece of code which is capable of copying itself and typically has a detrimental effect, such as corrupting the system or destroying data
Secondary memory
connected to main memory, stored data areeasily changed, but changes are slow compared to main memory, andused for long-term storage of programs and data.
Computer system
consists of hardware (physical parts of the computer) and software (programs and data used with the physical computer)
Network
consists of two or more computers connected so that they can exchange data and programs
Columns
contain definitions of each field
Attachments
files included with emails
Distribution lists:
help you email multiple people at once
Keywords:
ideas and topics that define what your content is about
Internet telephony
improved communication) - the technology that allows users to communicate over the Internet
Information technology
integration of computer with telecommunication equipment for storing, retrieving, manipulating and storage of data.
Input devices
keyboards, mouse, scanners, cameras, joysticks, and microphones; a piece of equipment used to provide data and control signals to an information processing system
Basic Word Processing
letters, homework, written documents Google docs Office 385 Microsoft Word
Application programs:
programs that people use to get their work done
Operating system:
responsible for starting up application programs,running them, and managing the resources that they need.
Spreadsheets -
rows and columns used to calculate numerical values Cells - intersection of row and column Columns - define each field Formulas - equations to make calculations
Appropriate information management can
save time and money
Information system
set of coordinated network of components, which act together towards producing, distributing and or processing information.
Browsers
software programs that allow you to view webpages - IE, Safari, Google Chrome
Browsers
software programs that allow you to view webpages, such as Internet Explorer, Safari, Firefox, or Google Chrome
presentation software
software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation
presentation Software:
software used to create a sequence of text and graphics, and often audio and video, to accompany a speech or public presentation.
Address book
store your contacts, which makes it easy to correspond and share contact information with others
Databases
store, manage, search, and extract information ex: Microsoft Access Google Data Studio
Data migration
the process of transferring data between storage types, formats, or computer system
CAD -Computer-Aided Design-
use of computer to plan, design, test, and alter products
presentation software
used to make presentations Google Slides Powerpoint
user-input-application software-operating system-output
user-input-application software-operating system-output
Which of the following is a form of technology that reduces the need for manual labor and maximizes production efficiency:
Robotics
