business quiz 3

Which of the following is a benefit of using the functional organizational structure: a) It's more flexible than other structures. b) It creates narrow perspectives for managers. c) It encourages creativity. d) It reduces the duplication of certain activities.

It reduces the duplication of certain activities.

Which of the following is a disadvantage of using the divisional organizational structure: a) Support staff may not have a permanent "home." b) Its focus is too specific. c) It violates the unity of command principle. d) It's less flexible than the functional structure.

Support staff may not have a permanent "home."

A banking institution is well-suited for a divisional organizational structure broken down by a) process b) customer type. c) product d) job function.

customer type.

Nathan is a project manager in charge of four other employees. He has divided up responsibilities and assigned them to specific team members to work on. This is known as a) unity of command. b) innovation c) delegation d) the scalar principle.

delegation

Which of the following is a common way for a divisional organizational structure to be broken down: a) By territory b) By job type c) By function d) By manager

By territory

Which of the following terms refers to the flow of authority within an organization: a) Innovation b) Functional structure c) Division of labor d) Chain of command

Chain of command

Which of the following is an advantage of using the divisional organizational structure: a) It can encourage competition. b) It's unpredictable in nature. c) It balances conflicting organizational objectives. d) It can create better customer experiences.

It can create better customer experiences.

Which of the following describes the matrix organizational structure: a) It is separated by product lines. b) It is a combination of two other organizational structures. c) It is the oldest organizational structure being used. d) It includes only traditional departments, such as sales and marketing.

It is a combination of two other organizational structures.

Which of the following describes the functional organizational structure: a) It includes traditional departments, such as sales and marketing. b) It is separated by divisions, such as product or process. c) It is a combination of two other organizational structures. d) It is the newest organizational structure being used.

It is the newest organizational structure being used.

Which of the following is a true statement about the matrix organizational structure: a) It includes only line authority. b) It is useful for most types of organizations. c) It lacks flexibility. d) It gives managers a wide span of control.

It is useful for most types of organizations.

Which of the following is an advantage of the matrix organizational structure: a) It reduces the duplication of certain activities. b) It speeds up decision-making. c) It is inexpensive to implement. d) It makes good use of organizational resources.

It makes good use of organizational resources.

Which of the following is a disadvantage of the matrix organizational structure: a) It makes the organization less competitive. b) It lacks flexibility. c) It violates the unity of command principle. d) It cannot balance conflicting organizational objectives.

It violates the unity of command principle.

At a hair salon, one employee washes customers' hair, another employee cuts it, and another dries and styles it. This allows the employees to make the most efficient use of their time and illustrates an organizational principle known as a) innovation b) division of labor. c) span of control. d) authority

division of labor.

Because of a business's organizational design, its employees are able to work together to come up with a brand-new product. The business's employees are engaged in a) innovation b) division of labor. c) competition d) authority

innovation

The amount of teamwork included in an organizational design is often referred to as a) delegation b) staff authority. c) lateral relations. d) division of labor.

lateral relations.

Mason is the vice president of marketing at his company. He directly supervises everyone who works in the department. Mason has __________ authority. a) divisional b) line c) staff d) functional

line

Brynn manages employees who are new on the job and need quite a bit of supervision. Therefore, she can only supervise a few employees at once. Brynn's span of control is a) tight b) wide c) open d) narrow

narrow

The saying "form follows function" indicates that organizational design must fit with organizational a) image b) income c) facilities d) objectives

objectives

Businesses use organizational design to structure their a) technology, people, and competitors. b) people, information, and technology. c) people, information, and competitors. d) information, technology, and competitors.

people, information, and technology.

A manufacturing company is well-suited for a divisional organizational structure broken down by a) job function. b) product c) process d) customer type.

process

Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom? a) Scalar principle b) Span of control c) Staff authority d) Responsibility

scalar principle

Keri works as a public relations consultant for a large corporation. She reviews issues and makes recommendations to managers. Keri has __________ authority. a) divisional b) staff c) line d) functional

staff

A well-planned organizational design helps a business to better compete because a) the business is more productive. b) it cuts down on communication. c) the business has more money. d) competitors don't have organizational structures.

the business is more productive.

A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called a) unity of command. b) the scalar principle. c) line authority. d) line authority.

unity of command

Steve manages employees who are highly skilled and need little supervision. Therefore, he can supervise quite a few employees at once. Steve's span of control is a) wide b) open c) tiight d) narrow

wide