BYU Health Science

Which theories had an almost mythical explanation for leadership, claiming that leaders were born and would arise when the world needed them?

"Great Man" theories

In a given year, about what percentage of all hospital patients in the US contract an infection while at the hospital?

10%

In the United States, about what percentage of physicians in "high-risk" specialties are the subjects of medical malpractice suits at some point in their careers?

100%

The Bureau of Labor Statistics suggests that about how many employees are injured each year in nursing homes and personal care facilities?

200,000

In which conflict style do individuals approach conflicts with the tendency to give up different aspects in order to make others happy?

Accomodating

Which of the following is a way that someone can prepare for active listening?

Acknowledge any emotions that might effect listening

Informed consent requires that the person have which of the following?

Adequate reasoning facilities

To improve the security of health e-mails, health professionals should do which of the following?

All of the above

When working in a healthcare setting, what can a health science professional do to respect the privacy and personal space of patients?

All of the above

Which of the following is a way to reduce the risks associated with hazardous materials?

All of the above

The first record of patient confidentiality dates to which society?

Ancient Greeks

With a de-emphasizing approach to conflict, the focus is put on which of the following?

Areas of agreement

When carrying an item, it should be carried where, according to ergonomic principles?

As close to the body as possible

Mutual respect on a healthcare team can be built by which of the following?

Being open to the differences between team members

Active listening involves which of the following?

Clarification

What adjective is used to describe teams that have a commitment to each other and a shared sense of pride and accomplishment in what the team achieves?

Cohesive

Which conflict style is often viewed as the person is being highly cooperative?

Collaborative

In which conflict style do people often have a firm idea of what they want to see happen and they will fight to make that happen?

Competitive

What is the conveyance of acceptance and acknowledgement of the person?

Confirmation

Privileged communication means that a physician does not have to disclose private information in which location?

Court of law

What means that a physician is required to have the training and expertise necessary to treat a patient?

Due care

What is information that is sent and received in the manner in which it was intended?

Effective communication

Which of the following is a common characteristic of effective health communication?

Empathy

What is when a physician actively helps a patient to end his or her life?

Euthanasia

All cultures have the same preferences in their healthcare treatments and communication.

False

Conflict within a team has no benefit for the team and should be avoided if at all possible.

False

Conflicts in healthcare settings are rare as the patient is always the focus of attention

False

E-mails should not be used in the health sciences due to confidentiality issues.

False

Empathy is the same as sympathy.

False

Few physicians ever have a malpractice suit filed against them.

False

HIPAA does not provide regulations on the keeping of electronic records.

False

Intercultural communication rarely affects the care given to a patient.

False

Patient information can be viewed by fewer people in healthcare settings if it is kept in electronic form rather than in paper records.

False

Stress is rarely an issue for health science professionals as they have been taught how to manage stress.

False

Teams should communicate face to face only in order to build the team.

False

The idea of patient privacy first began in the late 1800s.

False

The words "boss" and "leader" mean the same things.

False

To lift an item from the floor, a person should bend at the waist and use the back muscles to lift the item.

False

What does the CDC recommend as the best way to prevent infections?

Hand washing

Which of the following is an example of a bloodborne pathogen?

Hepatitis B

An example of a community-acquired infection is which of the following?

Influenza

Which form of telemedicine involves real-time exchanges between a patient and a health science professional?

Interactive

Which of the following is true about electronic health data?

It has more confidentiality risks than paper records

Title II of HIPAA deals with which of the following topics?

Medical records

Which of the following can help reduce stress for healthcare professionals?

Meditation

NIOSH was created by the same act as which other health organization?

OSHA

Why is body language important in healthcare settings?

Patients often use it to gain information and sense honesty

Which type of telemedicine is used to wirelessly gain information about health data such as blood pressure over a period of time?

Remote monitoring

If a fire occurs, what is the first step a person should take?

Rescue anyone in immediate danger

Management theories of leadership focus on which of the following?

Rewards and punishments

Communication always involves which of the following?

Senders and receivers

The content dimension of health communication involves which of the following?

Sharing information

Which form of telemedicine involves the recording of patient information, which is then forwarded on to a doctor or other healthcare professional who assesses the information offline?

Store-and-forward

Robots are sometimes used in which form of telemedicine?

Telesurgery

Which of the following is a disadvantage to e-mail communication?

The absence of visual emotions, expressions, and nonverbal cues can create misunderstandings.

What is an advantage of paper medical records?

There are fewer risks of catastrophic loss than electronic records

Which group of leadership theories argues that leaders have particular characteristics that make them more suited to leadership than individuals without these characteristics?

Trait theories

A de-emphasizing approach to conflict can often deflate a situation and allow individuals to come at the problem from a less antagonistic stance.

True

Active listening requires that we let the other individual speak without interruption and with our full attention.

True

Before HIPAA, a person could be denied health insurance based on the presence of an existing condition.

True

Communication involves both the sharing of information (the content dimension) and helps define the relationship of the people interacting (the relationship dimension).

True

Confirming responses can include listening to a person without interrupting, acknowledging what the person has shared, and responding in a way that shows that the information has been heard and understood.

True

Culturally sensitive care is based on respect, knowledge, and negotiation.

True

E-prescribing tends to reduce the number of errors related to illegible handwriting on written prescriptions.

True

Healthcare professionals need to pay close attention to the body language of patients.

True

Healthcare workers are one of the groups identified by OSHA as being most at risk for bloodborne pathogens.

True

Many health science professions aim to make ethical decisions easier for practitioners by establishing a code of ethics for professionals to follow.

True

Medical malpractice is professional negligence, where the standard of care falls below accepted levels due to the actions or omission of actions by a medical professional.

True

Medical technology can be thought of as the equipment, processes, and procedures that the health sciences professionals employ when researching, diagnosing, and treating aspects of our health and wellbeing.

True

One common component in a Patient's Bill of Rights is that patients have the right to participate in their own treatment, through receiving information and making decisions about their treatment.

True

Proper spelling, grammar, and writing is important in health communication.

True

Trait theories do not explain why some leaders may not have particular characteristics or why some people who have certain characteristics do not become leaders.

True

What is an effect associated with stress?

Ulcers

What words can healthcare professionals use to create a "team" environment?

Us

Which organization is associated with the United Nations?

WHO