BYU Health Science
Which theories had an almost mythical explanation for leadership, claiming that leaders were born and would arise when the world needed them?
"Great Man" theories
In a given year, about what percentage of all hospital patients in the US contract an infection while at the hospital?
10%
In the United States, about what percentage of physicians in "high-risk" specialties are the subjects of medical malpractice suits at some point in their careers?
100%
The Bureau of Labor Statistics suggests that about how many employees are injured each year in nursing homes and personal care facilities?
200,000
In which conflict style do individuals approach conflicts with the tendency to give up different aspects in order to make others happy?
Accomodating
Which of the following is a way that someone can prepare for active listening?
Acknowledge any emotions that might effect listening
Informed consent requires that the person have which of the following?
Adequate reasoning facilities
To improve the security of health e-mails, health professionals should do which of the following?
All of the above
When working in a healthcare setting, what can a health science professional do to respect the privacy and personal space of patients?
All of the above
Which of the following is a way to reduce the risks associated with hazardous materials?
All of the above
The first record of patient confidentiality dates to which society?
Ancient Greeks
With a de-emphasizing approach to conflict, the focus is put on which of the following?
Areas of agreement
When carrying an item, it should be carried where, according to ergonomic principles?
As close to the body as possible
Mutual respect on a healthcare team can be built by which of the following?
Being open to the differences between team members
Active listening involves which of the following?
Clarification
What adjective is used to describe teams that have a commitment to each other and a shared sense of pride and accomplishment in what the team achieves?
Cohesive
Which conflict style is often viewed as the person is being highly cooperative?
Collaborative
In which conflict style do people often have a firm idea of what they want to see happen and they will fight to make that happen?
Competitive
What is the conveyance of acceptance and acknowledgement of the person?
Confirmation
Privileged communication means that a physician does not have to disclose private information in which location?
Court of law
What means that a physician is required to have the training and expertise necessary to treat a patient?
Due care
What is information that is sent and received in the manner in which it was intended?
Effective communication
Which of the following is a common characteristic of effective health communication?
Empathy
What is when a physician actively helps a patient to end his or her life?
Euthanasia
All cultures have the same preferences in their healthcare treatments and communication.
False
Conflict within a team has no benefit for the team and should be avoided if at all possible.
False
Conflicts in healthcare settings are rare as the patient is always the focus of attention
False
E-mails should not be used in the health sciences due to confidentiality issues.
False
Empathy is the same as sympathy.
False
Few physicians ever have a malpractice suit filed against them.
False
HIPAA does not provide regulations on the keeping of electronic records.
False
Intercultural communication rarely affects the care given to a patient.
False
Patient information can be viewed by fewer people in healthcare settings if it is kept in electronic form rather than in paper records.
False
Stress is rarely an issue for health science professionals as they have been taught how to manage stress.
False
Teams should communicate face to face only in order to build the team.
False
The idea of patient privacy first began in the late 1800s.
False
The words "boss" and "leader" mean the same things.
False
To lift an item from the floor, a person should bend at the waist and use the back muscles to lift the item.
False
What does the CDC recommend as the best way to prevent infections?
Hand washing
Which of the following is an example of a bloodborne pathogen?
Hepatitis B
An example of a community-acquired infection is which of the following?
Influenza
Which form of telemedicine involves real-time exchanges between a patient and a health science professional?
Interactive
Which of the following is true about electronic health data?
It has more confidentiality risks than paper records
Title II of HIPAA deals with which of the following topics?
Medical records
Which of the following can help reduce stress for healthcare professionals?
Meditation
NIOSH was created by the same act as which other health organization?
OSHA
Why is body language important in healthcare settings?
Patients often use it to gain information and sense honesty
Which type of telemedicine is used to wirelessly gain information about health data such as blood pressure over a period of time?
Remote monitoring
If a fire occurs, what is the first step a person should take?
Rescue anyone in immediate danger
Management theories of leadership focus on which of the following?
Rewards and punishments
Communication always involves which of the following?
Senders and receivers
The content dimension of health communication involves which of the following?
Sharing information
Which form of telemedicine involves the recording of patient information, which is then forwarded on to a doctor or other healthcare professional who assesses the information offline?
Store-and-forward
Robots are sometimes used in which form of telemedicine?
Telesurgery
Which of the following is a disadvantage to e-mail communication?
The absence of visual emotions, expressions, and nonverbal cues can create misunderstandings.
What is an advantage of paper medical records?
There are fewer risks of catastrophic loss than electronic records
Which group of leadership theories argues that leaders have particular characteristics that make them more suited to leadership than individuals without these characteristics?
Trait theories
A de-emphasizing approach to conflict can often deflate a situation and allow individuals to come at the problem from a less antagonistic stance.
True
Active listening requires that we let the other individual speak without interruption and with our full attention.
True
Before HIPAA, a person could be denied health insurance based on the presence of an existing condition.
True
Communication involves both the sharing of information (the content dimension) and helps define the relationship of the people interacting (the relationship dimension).
True
Confirming responses can include listening to a person without interrupting, acknowledging what the person has shared, and responding in a way that shows that the information has been heard and understood.
True
Culturally sensitive care is based on respect, knowledge, and negotiation.
True
E-prescribing tends to reduce the number of errors related to illegible handwriting on written prescriptions.
True
Healthcare professionals need to pay close attention to the body language of patients.
True
Healthcare workers are one of the groups identified by OSHA as being most at risk for bloodborne pathogens.
True
Many health science professions aim to make ethical decisions easier for practitioners by establishing a code of ethics for professionals to follow.
True
Medical malpractice is professional negligence, where the standard of care falls below accepted levels due to the actions or omission of actions by a medical professional.
True
Medical technology can be thought of as the equipment, processes, and procedures that the health sciences professionals employ when researching, diagnosing, and treating aspects of our health and wellbeing.
True
One common component in a Patient's Bill of Rights is that patients have the right to participate in their own treatment, through receiving information and making decisions about their treatment.
True
Proper spelling, grammar, and writing is important in health communication.
True
Trait theories do not explain why some leaders may not have particular characteristics or why some people who have certain characteristics do not become leaders.
True
What is an effect associated with stress?
Ulcers
What words can healthcare professionals use to create a "team" environment?
Us
Which organization is associated with the United Nations?
WHO