Ch. 2 Quiz

is an emerging area where data is organized in a meaningful way to help managers make​ data-driven business decisions.

Business intelligence

A​ ________ is a senior manager who oversees the use of IT in the firm.

CIO

A secretary assisting management is considered a​ _________ worker.

Data

Someone visiting a government website to purchase a fishing license is specifically an example​ of:

E-government

Which of the following is NOT an application used in social​ business? A. networks B.Communities C.Crowdsourcing D.Blogs and wikis E.Email

E.Email

Which of the following entities is NOT a part of the​ firm's environment?

Employees

Which capability of social software allows users to use​ real-time information​ streams, status​ updates, and​ announcements?

Feeds and notifications

Which of the following is NOT a reason that collaboration and teamwork are more important today than​ ever? A.Changing scope of the firm B.Emphasis on innovation C.Changing culture of work and business D.Growth of outsourcing E.Changing organization of the firm

Growth of outsourcing

Which of the following statements represents a responsibility of the sales and marketing functional​ area?

Identifying customers

______________ are designed to capture critical​ processes, procedures, and experience to ensure this critical content​ isn't lost when someone leaves the organization.

Knowledge management systems

Which of the following is FALSE about the needs for information by different groups in an​ organization?

Knowledge workers need access to financial performance information.

The order fulfillment process involves which of the following functional areas of the​ business?

Sales, accounting,​ manufacturing, and production

____________________ commonly involves sites like Twitter and Facebook to collaborate with customers.

Social business

____________ commerce is a way for individuals to provide feedback and reviews about products and services.

Soical

_________________ are information systems professionals who help bridge the relationships between programmers and end users to identify requirements for improved systems.

Systems analysts

What is the advantage of having a centralized information services​ department, which operates as a separate department similar to other​ departments?

This is more likely to produce more compatible systems and more coherent long-term systems development plans.

____________ focus on​ day-to-day operations of a business including managing​ sales, payroll, and receipts.

Transactions processing systems

An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of​ a:

business

A _____ is a social website that allows groups to meet together and share knowledge about a specific areas like coins, space or stamps.

community

Examining a map that depicts different colors based on flu outbreaks is an example of a digital​

dashboard

ABB implemented a _______________ system to help staff more effectively located information about company projects and initiatives.

dynamic knowledge sharing

eBay is an example of​ a/n ___________ because it sells products over the Internet.

electronic commerce

Which of the following is a file storage and synchronization service for cloud​ storage, file​ sharing, and collaborative​ editing?

google drive

The four major functions of a business include​ manufacturing/production, sales/marketing,​ finance/accounting, and​

human resources

A key benefit of collaboration is​ _______________, which focuses on deriving better and more unique ideas for products and services.

innovation