Ch 3 Smart Book Quiz

Which is not an example of a superior?

A student.

Arrange the steps in the development planning process for leaders in a sequential order. Place the first step at the top. Instructions

1) The leaders identify career goals, assess their abilities in light of the goals, seek feedback about how their behaviors are affecting others, and review the organizational standards pertaining to the goals 2) The leaders prioritize their development needs by analyzing the data they have acquired 3) the leaders create a focused and achievable development plan 4) The leaders periodically review their development plan, reflect on learning , and modify or update the plan as appropriate 5) The leaders transfer learning to new environments

Which of the following is a good springboard for further developmental opportunities?

Becoming an expert in one's primary field

Shaun's new boss is an outgoing individual who likes to hold frequent face-to-face meetings, but in the past, Shaun has always communicated with his superior via detailed memos. Shaun should

Embrace the new boss's preference for face-to-face meetings.

Meetings between a new leader and peers should do all of the following except which?

Establish individuals with whom they can confide

True or false: Building rapport with peers is usually unnecessary for individuals who aspire to make it to the top levels of an organization.

False

True or false: Individuals who were once part of the team are no longer credible sources of sources of information and their advice should be discounted.

False

True or false: Transferring learning to new environments takes place during the second phase of the Peterson-Hicks developmental planning process.

False it takes place during the last phase

True or false: A problem with development plans is their failure to include reflection to allow for a change of direction.

False, Development plans build in reflection time so people can periodically review progress and determine whether an alternative route is needed.

True or false: Co-workers should always avoid getting involved with the personal lives of peers.

False. One of the best ways to establish strong relationships with co-workers is by lending a hand whenever peers face personal or organizational problems.

Which of the following is not true of the superior-follower relationship?

Followers should allow superiors to experience surprises about new developments in the field.

____________________ analysis includes goals, actions, perceptions, and standards.

GAPS

In which part of the GAPS analysis do individuals identify where they want their career to go over the next year?

Goals

Which quadrants of the GAPS analysis are future-oriented?

Goals and standards

Which quadrants of the GAPS analysis are relevant to understanding where you want to go?

Goals and standards

Which of the following is not an issue to address during the third month in a new job?

Identifying the stars a level or two down in the organization.

In which situation should a new leader meet individually with team members during the first two weeks on the job?

If the team has fewer than 15 members.

Which is true of a good development plan?

It describes the final destination. It establishes checkpoints. It keeps people on track.

Keeping a journal can be a valuable learning tool for leaders for all of the following reasons except

Journals provide a paper trail that can be used to prevent corrective actions.

In which stage of the GAPS analysis is 360 degree feedback helpful?

Perceptions

The AOR model is a key component in which phase of the Peterson-Hicks development planning process?

Phase 4

Nick is excited about his new job and wants to prioritize his tasks. Identify the task Nick need not perform during the first two months of his new job.

Practice the 10 percent stretch rule

Which of the following statements regarding development plans is true?

Progress should be regularly reviewed with bosses to determine whether they need modification.

True or false: Leaders can learn a lot by actively observing how others react to and handle different challenges and situations, even common ones.

Reason:This is true. Observant leaders can extract meaningful leadership lessons from everyday situations. Something as plain and ordinary as a high school car wash or the activities at a fast-food restaurant may offer an interesting leadership lesson. Leaders can learn a lot by actively observing how others react to and handle different challenges and situations, even common ones.

Which of the following is reinforced among co-workers when there is mutual understanding of the nature of job responsibilities?

Respect

Barbara is a candidate for a managerial position in a financial services firm. Identify the tasks she should most likely perform as part of preparing for the interview process.

She should use social networking sites to set up informational interviews with people inside the firm. She should read as much as she can about the firm by reviewing its website, annual reports, and marketing literature

The expectations of superiors for your career objectives are relevant during which stage of the GAPS analysis?

Standards

Which step lets you know whether your high-development development plan is on track?

Step 4

During the final phase of development planning, the development plan

The last phase in development planning concerns ongoing development.

Which of the following is a key topic that new leaders should discuss with their boss on the first day on their job?

The plans for the next several weeks

Which of the following is not true about leaders who regularly practice the 10 percent stretch except?

Their apprehension about doing something new increases.

Viewing peers from a ___ perspective assumes that others are competent, trustworthy, willing to cooperate if they can, and proud of their work.

Theory Y

All of the following is true of leaders with high levels of technical competence except They increase the level of conflict and ambiguity in a group. They can facilitate the training of subordinates. They can stimulate followers to think in new ways. They are more likely to be promoted.

They increase the level of conflict and ambiguity in a group.

In the context of creating opportunities to get feedback, identify the true statements about leaders.

They may need to create opportunities to get feedback, especially from those working for them. They should not assume they have invited feedback merely by saying they have an open-door policy.

Which of the following is not true of followers who have good relationships with their superiors?

They receive lower performance ratings.

Which of the following are the typical features of leaders with high levels of technical competence compared to those with lower levels of technical competence?

They seem to be able to reduce the level of role ambiguity and conflict in their groups. Followers are generally more satisfied with them.

True or false: Followers need to realize that superiors do not have all the answers and they have both strengths and weaknesses.

True

True or false: Meeting with peers on a regular basis becomes highly important for a new leader because his or her boss will likely ask peers how the new leader is doing.

True

True or false: Reading contemporary fiction and classics can help a leader broaden his or her perspective on leadership.

True

What is the first step in building technical competence?

Understand how the job contributes to the overall success of the organization.

Ellie was assigned a team to lead. In her first two weeks, she wanted to find out whether her team members were capable of thinking about, accepting, and driving change. Which question was she most likely to ask?

What can the team do better?

Jayden is a candidate for a managerial position in a tech firm. Identify the questions he should most likely seek answers to during the interview process.

What is currently not working in the function or team to be led? What can make the function or team to be led more effective? Why is the firm looking for an outside hire for the position?

When is it especially important for leaders to ask questions in order to learn from others?

When they are new to a group or activity and have responsibility for it.

Which of the following is not a good source of information for leaders to identify areas for personal improvement?

Which of the following is not a good source of information for leaders to identify areas for personal improvement?

Identify the advantages of establishing a task force.

Will both improve the odds that good recommendations are made. Will allow new leaders to see the stars in action.

All of the following are helpful for transferring knowledge to new environments except

assume the role of student to reinforce your learning.

Reviewing progress on a development plan can help you ________.

avoid surprises at your performance appraisal

In the context of leadership, the systematic process of building knowledge and experience or changing behavior is known as _____.

development planning

During the first two weeks on a job, a new leader should do all of these except

establish confidantes.

A superior interested in discovering common interests and values of peers should _____.

establish informal communication links

True or false: Leaders should assume they have invited feedback merely by saying they have an open-door policy.

false

Johnson, a new team leader, should meet individually with everyone during the first two weeks on the team if the team has _____.

fewer than 15 people

Which type of communication is important for discovering common interest and values with peers?

informal.

Superiors value of the following qualities in followers except ________.

lack of integrity

On the first day on the job, new hires should expect to ______.

meet the boss and the team

Elizabeth wants to maximize the value of her journal. Her entries should do all of the following except:

merely keep an account of the day's activities.

Individuals practicing a Theory Y attitude should _____.

recognize that people have strengths as well as weaknesses

Merely observing how others do things is not nearly as effective as observing and _____________________ about how others do things.

reflecting

All of the following are beneficial to an effective development plan except books on a particular development need. the opinion of a partner. routine activities. stretch assignments.

routine activities.

To increase buy-in and support for change decisions, new leaders should _____ their strategy, structure, and staffing ideas with their boss and peers before making personnel decisions.

socialize

All of the following drive team structure, when new leaders determine the proper direction for their teams except _____.

team staffing

The idea of voluntary but determined efforts to improve leadership skills is referred to as ______.

the 10% stretch

During ______, a leader should work to "socialize" his or her strategy, structure, and staffing ideas with both bosses and peers before making any personal changes.

the first three months in a new position

Individuals who want effective relationships with peers should

try to identify common goals and interests.

A leader who wants to develop his technical competence should

understand how his job contributes to the overall success of the organization.