CH 9: BUS 101 Final

In _ machines are designed to do miultiple tasks so that they can produce a variety of products.

Flexible Manufactoring

For services, the facility layout is usually designed to:

Help customers find and buy things

The whole idea behind mass production was to:

Make large quantities of a limited variety of products at very low cost

_ means tailoring products to meet the needs of a large number individual customers.

Mass customization

A(n) _ puts together components to make a product.

Assembly Process

Operations management is a specialized area in management that converts or transforms resources into:

Both goods and services

A production process characterized by long production runs to turn out finished goods over time is known as:

Continuous process

_ is the process of selecting a geographic location for a companys operations.

Facility Location

_ is the physical arrangement of resources in the production process

Facility layout

Production creates:

Form utility

Production management has been the traditional term used to describe all the activities managers do to help their firms create:

Goods

Operations management is the _ phase of management

Implementation

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced:

Intermittent Process

In _ materials are physically or chemically changed to produce a product.

Process manufactoring

_ is the creation of finished goods and services using the factors of production, land, labor, capital, entrepreneurship, and knowledge

Production

Firms that have a goal of _ tend to locate facilities near major highways, ports, rail lines and airports.

Reducing time to market

In an evaluation of an area as a possible site for a facility location, quality-of-life considerations:

Would include factors such as crime rates and quality of schools

With the _ inventory control system, producers hold only the amount of materials and parts that they need for a short period of time-sometimes just a few hours.

just-in-time (JIT)

Operations management in the service industry is all about creating:

A good experience for those who use the service

_ utility is the value producers add to materials in the creation of finished goods and services

Diffusive manufacturing