CH2

Perhaps the most important yet most neglected component of the action-observation-reflection model is reflection. Why is reflection important?

It can provide leaders with a variety of insights into how to frame problems differently.

The three processes that enhance leadership development are

action, reflection, observation.

An exercise in which participants have a limited amount of time to prioritize and respond to notes, letters, and phone messages from a fictitious manager's in-basket is called

an in-basket exercise.

Which of the following is a leader development method involving the use of leadership situations as a vehicle for leadership discussions?

case studies

Individuals who are willing to confront their own views are using

double-loop learning.

Which technique is especially useful for assessing and improving a manager's planning and time management techniques?

in-basket exercises

An effective leadership development program will

include coursework examining foundational theories and leadership concepts.

Explanations we develop for the characteristics, behaviors, or actions we attend to are called which of the following?

observations

A leadership development program that uses wilderness survival techniques is probably focusing on

personal growth.

Which of the following is a leader development technique that best allows individuals to actually practice skills?

role-playing

Academic programs to develop social responsibility and engagement in the local community use which of the following?

service learning

The term perceptual set refers to

the notion that we are selective in what we attend to and what we perceive.

Fundamental attribution error can best be described as

the tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail.

Which of the following illustrates leader development?

training designed to develop one's skill in giving feedback to another person

A leader who takes risks and actions in a crisis is which of the following?

warrior-Knight