ch.9 pba
what are two characteristics of lean manufacturing?
-it uses less resources -it takes less time
acronym for using computers to guide and control the manufacturing process is referred to as
CAM
the acronym for using computers to guide and control the manufacturing process is referred to as :
CAM
mass production focuses on producing
a limited variety of products
why do companies sometimes spend millions to move locations?
for proximity to customers
the value producers add to materials in the creation of goods and services is the definition of ____ utility
form
the value added to inputs during the creation of a product is called:
form utility
MRP is a computer based operations management system that uses _____ to make sure that needed parts and materials are available at the right time and place
sales forecasts
when.a computerized data control _____ detects a problem, it notifies someone to make needed changes
sensor
true or false: computers are used to design products when CAD is employed
true
industrial robots have completely changed manufacturing because they:
- can work 24/7 with great precision -reduce costs -improve productivity
inputs of the production process
- land -labor -capital
uses of sensors to control manufacturing processes include:
- the measurement of thickness of material - measuring humidity
the role of the operations manager is to ensure products are delivered:
- to specifications -on time -on budget
list the steps in the production process with the first step at the top
-inputs -production control -outputs
examples of a problem solved by operations management planning as it relates to manufacturing include
-inventory control - facility location
3D printing is a production process also known as _______ manufacturing
additive
the type of production that puts components together is referred to as a _____ process
assembly
_______ process is when long production runs turn out finished goods over time
continuous
what process requires long production runs that turn out finished goods over time?
continuous process
ordering a new suit that will be made specifically for you by a tailor is an example of which process?
customization
a type of problem that operations mgmt planning helps to solve as it related to manufacturing is: ________
facility layout
the physical arrangement of resources in the production process refers to
facility layout
the process of ____ is significant because, once the decision has been made and implemented, the firm must live with it due to the high cost of living
facility location
true or false: Using machines designed to do multiple tasks so they can produce a variety of products is called computer-aided design
false
choosing facility location has become more flexible for both companies and employees through the use of ______ ______ such as texting, teleconferencing, cell phones, and email
information technology
choose the correct order of steps in the production process
inputs, production control, outputs
using an internet-focused strategy, operations managers are outsourcing design, production, and shipping to other firms. this process is called
inter-firm process
many rapidly growing firms are outsourcing areas like engineering, design and manufacturing with the use of internet, thus, developing an _____ approach to operations management
interfirm
when production runs are short and machines are frequently changed to make different products, which process is being used for production?
intermittent
_____ manufacturing refers to the production of goods using less of everything
lean
using less human effort, less manufacturing space, less investment in tools, and less engineering time is the basic premise of ___
lean manufacturing
the birth of information technology such as texting and email is giving firms and employees increased flexibility to choose ____ while staying competitive
locations
the main idea behind mass production is to produce a large number of a limited variety of products at a very ____ cost
low
the type of production that does not concern itself with customer preferences, but instead focuses on making a large number of a few products is called _____ production
mass
basic premise of just-in-time inventory is
minimum inventory is kept on hand
a manager responsible for producing products, and delivering them on time, on budget and to specifications is likely an ______ manager
operations
a specialized area in management that converts or transforms resources, including human resources, into goods and services is ______ management
operations
______ planning helps to solve issues related to facility layout, facility location, and inventory control
operations management
in his job, manuel finds the highest quality material resources, the best suppliers, and then negotiates the best prices. Manuel works in the ______ department
purchasing
When a firm reduces errors before and after delivery to the customer and thus delivers what the customer wants, the firm is said to exemplify the definition of _____
quality
in the past, conducting inspections at the end of the production line was the approach to _____ _____
quality control
ISO is not part of the gov't, but is a federation of national _____ bodies
standards
ISO 14001 is a system that manages a firm's impacts on
the environment
what are two goals of operations management
-to create a good experience for the customer -to keep operations running efficiently
for which reasons might a company choose to spend millions of dollars to move its facility from one location to another?
-to lower costs of obtaining resources -to reduce time to market -to be closer to a pool of qualified employees
an additive manufacturing process that creates a product one layer at a time using a nozzle similar to those in inkjet printers is:
3D printing
which acronym refers to the use of computers to design products
CAD
what is the acronym used for the system of production that uses computers to control the manufacturing process
CAM
3D printing is a production process also known as _____ manufacturing
additive
students who can see trends and have the skills to work in highly automated factories and modern service facilities have a future in _____ _____
operations management
goods, services, and ideas are all ____ of the production process
outputs
if a company has a goal of _______, it might choose to locate its facilities to an area that has been access to major highways, ports, railways, and airports
reducing time to market
using machines that are designed to do multiple tasks in order to produce a variety of products is called:
flexible manufacturing
the __________ inventory method is designed to keep a minimum of parts, supplies, and other materials on hand just in time to go on the assembly line
just in time