ch.9 pba

what are two characteristics of lean manufacturing?

-it uses less resources -it takes less time

acronym for using computers to guide and control the manufacturing process is referred to as

CAM

the acronym for using computers to guide and control the manufacturing process is referred to as :

CAM

mass production focuses on producing

a limited variety of products

why do companies sometimes spend millions to move locations?

for proximity to customers

the value producers add to materials in the creation of goods and services is the definition of ____ utility

form

the value added to inputs during the creation of a product is called:

form utility

MRP is a computer based operations management system that uses _____ to make sure that needed parts and materials are available at the right time and place

sales forecasts

when.a computerized data control _____ detects a problem, it notifies someone to make needed changes

sensor

true or false: computers are used to design products when CAD is employed

true

industrial robots have completely changed manufacturing because they:

- can work 24/7 with great precision -reduce costs -improve productivity

inputs of the production process

- land -labor -capital

uses of sensors to control manufacturing processes include:

- the measurement of thickness of material - measuring humidity

the role of the operations manager is to ensure products are delivered:

- to specifications -on time -on budget

list the steps in the production process with the first step at the top

-inputs -production control -outputs

examples of a problem solved by operations management planning as it relates to manufacturing include

-inventory control - facility location

3D printing is a production process also known as _______ manufacturing

additive

the type of production that puts components together is referred to as a _____ process

assembly

_______ process is when long production runs turn out finished goods over time

continuous

what process requires long production runs that turn out finished goods over time?

continuous process

ordering a new suit that will be made specifically for you by a tailor is an example of which process?

customization

a type of problem that operations mgmt planning helps to solve as it related to manufacturing is: ________

facility layout

the physical arrangement of resources in the production process refers to

facility layout

the process of ____ is significant because, once the decision has been made and implemented, the firm must live with it due to the high cost of living

facility location

true or false: Using machines designed to do multiple tasks so they can produce a variety of products is called computer-aided design

false

choosing facility location has become more flexible for both companies and employees through the use of ______ ______ such as texting, teleconferencing, cell phones, and email

information technology

choose the correct order of steps in the production process

inputs, production control, outputs

using an internet-focused strategy, operations managers are outsourcing design, production, and shipping to other firms. this process is called

inter-firm process

many rapidly growing firms are outsourcing areas like engineering, design and manufacturing with the use of internet, thus, developing an _____ approach to operations management

interfirm

when production runs are short and machines are frequently changed to make different products, which process is being used for production?

intermittent

_____ manufacturing refers to the production of goods using less of everything

lean

using less human effort, less manufacturing space, less investment in tools, and less engineering time is the basic premise of ___

lean manufacturing

the birth of information technology such as texting and email is giving firms and employees increased flexibility to choose ____ while staying competitive

locations

the main idea behind mass production is to produce a large number of a limited variety of products at a very ____ cost

low

the type of production that does not concern itself with customer preferences, but instead focuses on making a large number of a few products is called _____ production

mass

basic premise of just-in-time inventory is

minimum inventory is kept on hand

a manager responsible for producing products, and delivering them on time, on budget and to specifications is likely an ______ manager

operations

a specialized area in management that converts or transforms resources, including human resources, into goods and services is ______ management

operations

______ planning helps to solve issues related to facility layout, facility location, and inventory control

operations management

in his job, manuel finds the highest quality material resources, the best suppliers, and then negotiates the best prices. Manuel works in the ______ department

purchasing

When a firm reduces errors before and after delivery to the customer and thus delivers what the customer wants, the firm is said to exemplify the definition of _____

quality

in the past, conducting inspections at the end of the production line was the approach to _____ _____

quality control

ISO is not part of the gov't, but is a federation of national _____ bodies

standards

ISO 14001 is a system that manages a firm's impacts on

the environment

what are two goals of operations management

-to create a good experience for the customer -to keep operations running efficiently

for which reasons might a company choose to spend millions of dollars to move its facility from one location to another?

-to lower costs of obtaining resources -to reduce time to market -to be closer to a pool of qualified employees

an additive manufacturing process that creates a product one layer at a time using a nozzle similar to those in inkjet printers is:

3D printing

which acronym refers to the use of computers to design products

CAD

what is the acronym used for the system of production that uses computers to control the manufacturing process

CAM

3D printing is a production process also known as _____ manufacturing

additive

students who can see trends and have the skills to work in highly automated factories and modern service facilities have a future in _____ _____

operations management

goods, services, and ideas are all ____ of the production process

outputs

if a company has a goal of _______, it might choose to locate its facilities to an area that has been access to major highways, ports, railways, and airports

reducing time to market

using machines that are designed to do multiple tasks in order to produce a variety of products is called:

flexible manufacturing

the __________ inventory method is designed to keep a minimum of parts, supplies, and other materials on hand just in time to go on the assembly line

just in time