chap 7 MGMT

_____ means that decision authority is located near the _____ of the organization.

Centralization; top

What is the basis for grouping positions into departments and departments into the total organization?

Departmentalization

Which of the following structures is most consistent with a strategy of stability?

Functional structure

Salta Communications is a global telecommunications company that has operations on four continents. The CEO's direct supervisors include VPs for the North American South American, European, and the Asian divisions. Salta can best be described as using what organizational structure?

Geographic

Which department performs tasks that reflect the organization's primary goals and mission?

Line

What is NOT considered a staff department?

Manufacturing

Carly's Clothes, Inc. manufactures children's clothes. Which of the following departments for Carly's Clothes can be considered a line department?

Manufacturing department

Which of the following organizations have a flat structure compared to others?

Organization B with three hierarchical levels

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

Organizing

Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments?

Reengineering

_____ refers to a clearly defined line of authority in the organization that includes all employees.

Scalar principle

Which of the following characteristics distinguishes authority?

Subordinates accept it.

Which of the following factors is NOT associated with larger span of control?

Subordinates are located at various different locations.

Which of the following refers to the number of employees reporting to a supervisor?

The span of management

The matrix structure violates which of the following principles of management?

Unity of command

_____ means that each employee is held accountable to only one supervisor.

Unity of command

Which of the following refers to the degree to which organizational tasks are subdivided into individual jobs?

Work specialization

The people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command. This is called _____.

accountability

The formal and legitimate right of a manager to make decisions is _____.

authority

Jacob was recently looking at his company's organization chart in an attempt to discover who reports to whom. Jacob is studying his organization's:

chain of command.

Change and uncertainty in the environment are usually associated with _____.

decentralization

Gina wishes to transfer authority and responsibility to her subordinates. This process is known as:

delegation.

Self-contained unit structure is a term used for:

divisional structure.

When departments are grouped together on the basis of organizational outputs, the organization is using a:

divisional structure.

When work specialization is extensive:

employees perform a single task.

Relative to the functional structure, the divisional structure:

encourages decentralization.

All of the following are the major disadvantages of the matrix structure EXCEPT:

enlarged tasks for employees.

All of the following are advantages of a functional structure EXCEPT:

excellent coordination between functions.

The biggest advantage to a virtual network approach is _____ and _____ on a global scale.

flexibility; competitiveness

Organization structure is defined as the:

framework in which the organization defined how tasks are divided, resources are deployed, and departments are coordinated.

All functions in a specific country or region report to the same division manager in _____ divisions.

geographic-based

A pure functional structure is most appropriate for achieving:

internal efficiency goals.

A formal chain of command for both functional and divisional relationships is provided by the _____ approach to structure.

matrix

Global companies often use a _____ structure to achieve simultaneous coordination of products across countries.

matrix

Kent works at the Tick Tock, Inc. He has two bosses, one a functional manager and the other a divisional manager. Tick Tock, Inc. has a _____ structure.

matrix

Relative to a flat organizational structure, a tall structure has a _____ span of management and _____ hierarchical levels.

narrow; more

An advantage of functional structures is the:

resulting economies of scale.

Typically, project managers have authority over _____ but not over _____ assigned to it.

the project; people

The _____ is an organization structure that divides the major functions of the organization into separate companies.

virtual network approach

Strategy defines _____ to do (it) while organizing defines _____ to do (it).

what; how