Chapter 1

According to the integrative model of organizational behavior, OB researchers are interested in which of the following individual outcomes?

-job performance -organizational commitment

According to the integrative model of organizational behavior, which of the following would be categorized as organizational mechanisms that contribute to individual mechanisms?

-organizational structure -organizational culture

The resource-based view of organizations suggests that a resource is more valuable when it is which of the following?

-rare -inimitable

How can we know what causes OB?

1. Intuition 2. Theory 3. Systematic Study 4. Evidence-based management

Challenges and Opportunities for OB

1. Responding to continuing globalization 2. Understanding workforce demographics 3. Managing workforce diversity 4. Impact of social media 5. Employee well-being at work 6. Creating a positive work environment 7. Improving ethical behavior

Systematic study

Assumes behavior is not random - Data is gathered under controlled conditions - Data is measured and interpreted in a reasonably rigorous manner - Improves ability to accurately predict behavior • Examines relationships, causes and effects through correlations

Why do we care about OB?

Developing managers' interpersonal skills helps attract and keep high-performing employees

An employee's desire to remain a member of an organization that she or he respects is referred to as his or her

Organizational commitment

Individual characteristics that improve individual mechanisms, such as job satisfaction and motivation, include which of the following?

ability cultural values personality

Organizational behavior seeks to understand, explain, and improve employees' attitudes and

behaviors

Which of the following would include characteristics that describe how people act, such as extroversion and conscientiousness?

personality and cultural values

Organizational behavior

studies the influence that individuals, groups, and structures have on behavior within organizations

A correlation of 1 between two variables suggests which of the following?

that there is a perfect statistical relationship between the variables

The premise that 12% or less of organizations will sustain and increase profitability by emphasizing effective management practices is referred to as

the Rule of One-Eighth.

Which of the following perspectives argues that organizational resources that are valuable, rare, and inimitable can lead to the creation of competitive advantage and an increase in the bottom-line profitability of the organization?

the resource- based view

Verbal and symbolic assertions that specify how and why variables are related and the conditions in which they should or should not be related are referred to as

theory

Which individual mechanism demonstrates how much employees believe that their company engages in fair and honest business practices?

truth, justice, and ethics