Chapter 1 - OPMT 303

TRUE Operations management requires a blend of knowledge and people skills.

People who work in the field of operations should have skills that include both knowledge and people skills.

TRUE After the Industrial Revolution, more standardized approaches became common.

Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom-made parts.

Skilled workers Skilled workers are necessary to accommodate the variation inherent in customized outputs.

Production systems with customized outputs typically have relatively:

TRUE Greater customer involvement leads to more complexity in the design and management of operations.

The greater the degree of customer involvement, the more challenging the design and management of operations.

Supply chain management Supply chain management involves a broader systemic view of operations.

Which of the following most involves coordinating the activities among all the elements of the business?

Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations.

A nation is often only as competitive as its companies.

Support one another Finance, marketing, and operations are these major functions.

Business organizations consist of three major functions which, ideally:

Outsourcing Firms are increasing their levels of outsourcing, increasing the need to manage the supply chain.

Managing the supply chain has become more important as a result of firms increasing their levels of:

Feedback Feedback is used to monitor and improve processes.

Measurements taken at various points in the transformation process for control purposes are called:

Line Others are support functions

Operations and sales are the two ________ functions in businesses.